Veteran Support Program Supervisor

3 weeks ago

St Louis, Missouri, United States The Salvation Army USA Central Territory Full time

The Salvation Army USA Central Territory is seeking a Veteran Support Program Supervisor to oversee and coordinate the delivery of transitional support services to veterans in need.

This is a full-time position, 40 hours per week, with an annual salary of $50,000.00.

The successful candidate will be based in Saint Louis, Missouri, and will be responsible for supervising and coordinating the engagement of veterans with transitional support services.

The Salvation Army USA Central Territory is a faith-based organization that provides a range of services to vulnerable populations, including veterans.

Key Responsibilities:
  • Supervise and coordinate the delivery of transitional support services to veterans, including intakes, assessments, service/care plans, progress notes, and case coordination notes.
  • Complete all documentation and reports using professional language and established practices.
  • Conduct home visits with Housing Specialists to ensure a safe environment and provide support to veterans.
  • Provide daily, weekly, monthly, quarterly, and bi-annual outcome measurements and report progress to supervisors.
  • Organize and update client files utilizing professionally established practices for file maintenance.
  • Conduct timely and detailed case management interactions, as required, and follow up with case coordination with Housing Specialists to facilitate the process of veterans meeting their goals.
  • Conduct weekly educational sessions that incorporate life skills, employment skills, and community resources for veterans.
  • Participate in Salvation Army Social Service required activities, training, and professional development events.
  • Utilize community resources with Housing Specialists to enhance support for veterans.
  • Participate in weekly staff meetings (TIP program and treatment team), weekly/bi-weekly/monthly supervision.
  • Coordinate outreach, admission, and discharge with Program Directors, Health Care for Homeless Veterans (HCHV), and Midtown Service and Treatment Center.
  • Provide updates, steps, and insight of services to Program Directors regarding veteran progress, off-site living, and resources needed to accomplish veteran goals.
  • Utilize recommended approaches and modules to support the goals of the TIP program.
  • Maintain HMIS (Homeless Missourians Information System) data information on veterans.
  • Manage oversight of daily living for veterans, including home living routine, cleaning of unit, employment, budgeting, saving, and medical care monitoring with Housing Specialists.
  • Review policies and procedures regularly and support the mission of The Salvation Army USA Central Territory and the Veteran Support Program by treating all persons with respect and dignity, and without discrimination of any kind.
  • Perform duties as assigned (e.g., in-service training, fund-raising/special events; man an information table at community events, etc.).
  • Maintain confidentiality, proper client boundaries, and comply with The Salvation Army Safe from Harm guidelines.
  • Maintain and support a positive work atmosphere by behaving and communicating in a manner that fosters good relationships with co-workers, clients, and supervisors.

Qualifications:

The successful candidate will possess a Bachelor's degree in a human service or social service field, or a related area, plus one year of work experience. Experience working with recovering substance abusers and veterans is an asset. A combination of education and work experience will be considered. Certified Alcohol and Drug Counselor (CADC) or Recognized Associate Substance Abuse Counselor (RASAC) or LPC or LCSW is a plus. The candidate must have some computer word processing, spreadsheet, and email experience. Excellent interpersonal and communication skills, understanding of the homeless and chemically dependent veteran population, and ability to work independently with minimal supervision are essential. The candidate must be a team player, self-starter, able to handle several projects at a time, and perform well under pressure.

Benefits:

The Salvation Army USA Central Territory offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan. The organization also provides opportunities for professional development and growth.

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