Account Management Director

4 weeks ago


Newark, United States Capabilix Full time

Job Description

Job Description

Type: Permanent + Benefits Description: Lead our companys growth and customer experience strategy. Drive a customer-first mindset across the organization and manage the customer lifecycle to ensure satisfaction and demonstrate our value.

Key Responsibilities: Build and lead Account Management teams Enhance customer relationships, drive revenue, and ensure excellent service Present portfolio and industry best practices Communicate customer needs internally to align teams Develop processes for standardized customer experiences Partner with Sales and Marketing for seamless onboarding Requirements: 10+years in Finance, Sales, Operations, Marketing, or Customer

Acquisition/Retention/Satisfaction 5+years of team leadership experience Strong process improvement skills Excellent organizational, analytical, and time management skills Proficient in Microsoft OfficeSuite Ability to work with a diverse workforce and minimal supervision Strong problem-solving and communication skills Proven track record in meeting revenue targets

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