Current jobs related to Lead Analyst, Retail Ops - Stafford - Vets Hired

  • Lead Analyst, Retail Ops

    2 weeks ago

    Stafford, United States Vets Hired Full time

    About the job Lead Analyst, Retail Ops Primary Purpose Of Position We are seeking a qualified professional with proven experience and results to join our Retail Operations team as a Lead Analyst. The Lead Analyst position within Retail Operations is the primary point of contact for escalations and provides cross-functional communications across the...

  • Lead Analyst, Retail Operations

    4 weeks ago

    Stafford, Virginia, United States Vets Hired Full time

    About the JobWe are seeking a highly skilled and experienced Lead Analyst to join our Retail Operations team. As a key member of the team, you will be responsible for providing leadership and guidance to team members, as well as driving process improvement and innovation across the organization.Key ResponsibilitiesTeam Leadership and Development: Provide...

  • Lead Analyst, Retail Operations Specialist

    4 weeks ago

    Stafford, United States Vets Hired Full time

    About the JobWe are seeking a highly skilled and experienced professional to join our Retail Operations team as a Lead Analyst.The Lead Analyst will be responsible for providing leadership and feedback to team members, championing teamwork across the functional team, and monitoring day-to-day workflow activities to ensure high-quality, timely, and compliant...

  • Senior Retail Operations Analyst

    3 weeks ago

    Stafford, Virginia, United States Vets Hired Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our Retail Operations team as a Lead Analyst. The successful candidate will be responsible for providing leadership and guidance to the team, as well as ensuring the smooth operation of our retail operations.Key ResponsibilitiesTeam Leadership and Development: Provide...

  • Senior Program Analyst

    2 months ago

    Stafford, United States Honu Full time

    Job Title: Senior Program Analyst (SubTask Lead - 1) Location: Stafford, VA Introduction: Rivet Operations Company ("Rivet") has a successful history in providing best-in-class teams, well-trained people, and innovative solutions that drive operational availability across physical and cyber security, financial management, logistics, and facilities...

  • Senior Program Analyst

    5 days ago

    stafford, United States RIVET OPERATIONS COMPANY LLC Full time

    Job Title: Senior Program Analyst (SubTask Lead - 1) Location: Stafford, VA Introduction: Rivet Operations Company ("Rivet") has a successful history in providing best-in-class teams, well-trained people, and innovative solutions that drive operational availability across physical and cyber security, financial management, logistics, and facilities...

  • Retail Sales Team Lead

    3 weeks ago

    Stafford, Kansas, United States Staples Full time

    Key Responsibilities:As a Retail Sales Supervisor at Staples, you will be responsible for providing an exceptional store experience to every customer. This includes consultative selling, driving conversion, and providing total solutions to meet the customer's needs.Leadership Role:As a leader, you will perform the Manager on Duty role, leading the team to...

  • Mid Program Analyst

    2 months ago

    Stafford, United States Honu Full time

    Job Title: Mid-level Program Analyst (Task Lead -2 ) Location: Stafford, VA Introduction: Rivet Operations Company ("Rivet") has a successful history in providing best-in-class teams, well-trained people, and innovative solutions that drive operational availability across physical and cyber security, financial management, logistics, and facilities...

  • Mid Financial Analyst

    2 months ago

    Stafford, United States Honu Full time

    Job Title: Mid-level Financial Analyst Location: Stafford, VA Introduction: Rivet Operations Company ("Rivet") has a successful history in providing best-in-class teams, well-trained people, and innovative solutions that drive operational availability across physical and cyber security, financial management, logistics, and facilities management. We have...

  • Mid Program Analyst

    5 days ago

    stafford, United States RIVET OPERATIONS COMPANY LLC Full time

    Job Title: Mid-level Program Analyst (Task Lead -2 ) Location: Stafford, VA Introduction: Rivet Operations Company ("Rivet") has a successful history in providing best-in-class teams, well-trained people, and innovative solutions that drive operational availability across physical and cyber security, financial management, logistics, and facilities...

  • GC Retail Store Lead

    4 weeks ago

    Stafford, United States Guitar Center Full time

    Job DescriptionGuitar Center is a world of creativity and music, where staff are encouraged to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music.Key Responsibilities:Provide sales and operational...

  • Mid Financial Analyst

    5 days ago

    stafford, United States RIVET OPERATIONS COMPANY LLC Full time

    Job Title: Mid-level Financial Analyst Location: Stafford, VA Introduction: Rivet Operations Company ("Rivet") has a successful history in providing best-in-class teams, well-trained people, and innovative solutions that drive operational availability across physical and cyber security, financial management, logistics, and facilities management. We have...

  • Cost Analyst

    2 weeks ago

    Stafford, United States Kalman and Company Full time

    Kalman & Company, Inc. is seeking an experienced Cost Analyst for work on a schedule that require some regular weekly meeting attendance in the Stafford, VA area. A career with Kalman & Company, Inc. is both rewarding and challenging. Our clients require skilled, hardworking, innovative support service providers who are able to meet the demands of a dynamic...

  • Logistics Analyst

    3 weeks ago

    Stafford, United States Peridot Solutions LLC Full time

    Job DescriptionJob DescriptionPeridot is seeking to hire a Logistics Analyst to support an ongoing federal contract in Stafford, VA. Interested and secret cleared candidates, please reply with your resume, desired salary and contact info.Job Title: Logistics AnalystJob Location: Stafford, VA (onsite position)Clearance: Active Secret Required Skills: ...

  • Retail Store Associate

    3 weeks ago

    Stafford, Virginia, United States Giant Food Full time

    Job SummaryAs a Retail Store Associate at Giant, you will play a vital role in ensuring our stores are well-stocked and organized. This includes restocking shelves, maintaining a clean and safe shopping environment, and providing excellent customer service. If you have a passion for working in a fast-paced retail environment and are looking for a career with...

  • Cost Analyst

    3 weeks ago

    Stafford, United States Kalman & Company, Inc. Full time

    Cost Analyst Job DescriptionKalman & Company, Inc. is seeking a highly skilled Cost Analyst to work closely with our United States Marine Corps (USMC) and Department of Homeland Security (DHS) clients. This position requires on-site meeting attendance at corporate and/or client locations in Stafford, VA several times a month. Ideal candidates will live...

  • Cyber Security Lead

    3 weeks ago

    Stafford, United States Vets Hired Full time

    About the JobCyber Security Lead (Info Security Analyst III)Minimum Qualifications:Graduation from an accredited four-year college or university with a bachelor's degree in a computer or information science discipline, IT/cyber security, network or IT systems administration, engineering; or a bachelor's degree in a business or related field that has been...

  • Acquisitions Program Analyst

    3 weeks ago

    Stafford, United States Peridot Solutions LLC Full time

    Job DescriptionJob DescriptionPeridot is seeking to hire a Secret cleared Acquisition Program Analyst to support an ongoing federal contract in Stafford, VA.Relevant Skills: 8 to 10years’ experience providing Acquisition support for major systems using DoD Business Capability Lifecycle, DoD5000 and JCIDS frameworks. Experience in working with DoD and...

  • Business Systems Analyst

    3 weeks ago

    Stafford, Kansas, United States ECS Limited Full time

    Job Title: Business Systems AnalystECS Limited is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will be responsible for evaluating customer requirements and needs, implementing software development strategies to achieve results, and prioritizing and overseeing software development tasks to ensure the...

  • Program Analyst

    4 weeks ago

    Stafford, Virginia, United States RIVET OPERATIONS COMPANY LLC Full time

    Job Title: Junior Program AnalystRivet Operations Company LLC is seeking a highly motivated and detail-oriented Junior Program Analyst to join our team. As a key member of our Marine Corps Systems Command professional support services team, you will play a critical role in supporting program and acquisition management for the Marine Corps Systems Command...

Lead Analyst, Retail Ops

4 months ago

Stafford, United States Vets Hired Full time

About the job Lead Analyst, Retail Ops

Primary Purpose Of Position

We are seeking a qualified professional with proven experience and results to join our Retail Operations team as a Lead Analyst. The Lead Analyst position within Retail Operations is the primary point of contact for escalations and provides cross-functional communications across the organization. The Lead Analyst will monitor the day-to-day workflow activities for the functional team and provide quality performance reporting for the targeted deliverables. The Lead Analyst will provide leadership and feedback to team members and champion teamwork across the functional team. The Lead Analyst is also responsible for managing process improvement activities and leading cross-functional team education as well as team training for the assigned workflow areas.

Primary Duties And Accountabilities

  • Team Leadership and Team Development Support (Leads, Coaches and Engages Talent): Provide leadership and feedback to team members and champion teamwork across the functional team. Monitor day-to-day workflow activities for the functional team to ensure work performed by team members is high quality, timely and in compliance with operational objectives. Communicate functional team's progress, status and issues to management. Report targeted and obtained deliverables. Work strategically to identify the need for system or process changes and workload reallocation based on changing business needs and assign work to team members accordingly. Assist Manager to develop and implement team level plans addressing communication, leadership, technical skill training, and increasing industry knowledge. (25%)
  • Ensure Effortless Customer Experience Performing Operational Duties (Operational Excellence): Responsible for one or more of the following functions of the order to cash process: managing data used to ensure competitive pricing and accurate billing for customers while minimizing risk, enrolling customers with the utility to ensure they have power or gas when needed; processing contracts and/or confirms to ensure SOX compliance; managing customer payments to ensure accurate posting of cash to customer accounts and accurate revenue recognition; timely 3rd party payments; address internal/external customer inquiries timely and accurately; vendor and system support. (10%)
  • Cross Functional Communications (Operational Excellence) Review and communicate issues to team members, leads, management and stakeholders with emphasis on customer information. Initiate and foster collaboration with team members to ensure seamless customer support and knowledge transfer. Proactively communicate workflow system or process concerns to avoid or fully remediate issues that cross multiple groups. Initiate, support and promote change management activities. Interface with internal and/or external customers in handling and resolving inquiries as needed. Assist with indirect leadership responsibilities of team members in support of your leader through effective communication, peer development and/or coaching. (10%)
  • Projects, Improvements, and Innovation (Process Improvement/Projects): Proactively challenge the status quo to automate and improve processes through innovation, with focus and intent on creating sustainable solutions. Leverage subject matter expertise in working with project groups, Information Technology, and cross-functional teams for key deliverables. Identify and create business requirements based on changing business needs. Develop test scripts for business processes, system enhancements, and bug fixes as needed. (20%)
  • Problem Solving and Issue Resolution (Problem Solving /Analytics): Exercise independent judgment and analytical abilities, leveraging subject matter expertise, to investigate discrepancies in work processes. Compare and evaluate alternatives, using discretion to select and execute appropriate course of action to fully resolve customer issues (such as courtesy credits), working with other functional teams and leveraging alternate technologies as needed. (30%)
  • Comprehension/Adherence of Policies and Controls (Operational Excellence): Maintain an advanced understanding of business, contractual, regulatory, and market policies/tariffs and ensure assigned workflow processes are aligned. Ensure that all Sarbanes-Oxley ("SOX") Key Controls and other company policies are followed. (5%)
JOB SCOPE

Level of independence, decision-making authority or strategic planning accountability: Analyzes data and workflow situations with limited supervision and determines course of action or remediation for complex service scenarios. Resolves questions and issues independently and guides indirect reports in resolving other issues. Duties and tasks are non-routine. Internal and external contact relationships: Key external contacts may include Utility Supplier Representatives and Our Vendors. Key internal contacts may include the Leadership Team, Retail Sales, Federal and State Regulatory and Policy Groups, Customer Care, Contract Administration, Billing, Pricing, Forecasting and Legal.

Qualifications

MINIMUM QUALIFICATIONS
  • Bachelor's degree with 4+ years work experience required; or 6+ years combination of education and relevant work experience.
  • Advanced skills with Microsoft Office applications (Word, Excel, PowerPoint and Access)
  • Ability to communicate effectively and professionally with internal and external parties as required
  • Can obtain and analyze data without supervision and can reason through complex scenarios to suggest course of action or remediation
  • Effectively communicate with, develop and maintain professional relationships with internal and external customers
  • Excellent attention to detail knowing others will depend on it being correct
  • Works independently and as a team member
  • Strong organizational and time management skills - ability to organize and prioritize a fast-paced, heavy workload
  • Adapts to changing markets, systems, and processes
  • Works in tight deadlines and shifting priorities but continues to be organized and methodical
Preferred Qualifications
  • Bachelor's degree in Business Administration, Management, Accounting, Finance, Management Information Technology or Supply Chain Management
  • Prior experience in the retail energy industry and/or regulated energy industry
  • Prior experience in using CRM and/or Order-to-Cash workflow systems
  • Working knowledge of UDC/ISO market EDI transactions
  • Advanced technical acumen in SQL, business applications and/or new technologies