Lead Analyst, Retail Operations Specialist

1 month ago


Stafford, United States Vets Hired Full time
About the Job

We are seeking a highly skilled and experienced professional to join our Retail Operations team as a Lead Analyst.

The Lead Analyst will be responsible for providing leadership and feedback to team members, championing teamwork across the functional team, and monitoring day-to-day workflow activities to ensure high-quality, timely, and compliant work.

The ideal candidate will have a strong understanding of business, contractual, regulatory, and market policies/tariffs and be able to ensure that all Sarbanes-Oxley (SOX) Key Controls and other company policies are followed.

Key Responsibilities
  • Team Leadership and Team Development Support: Provide leadership and feedback to team members and champion teamwork across the functional team.
  • Monitor day-to-day workflow activities for the functional team to ensure work performed by team members is high quality, timely, and in compliance with operational objectives.
  • Communicate functional team's progress, status, and issues to management and report targeted and obtained deliverables.
  • Work strategically to identify the need for system or process changes and workload reallocation based on changing business needs and assign work to team members accordingly.
  • Assist Manager to develop and implement team-level plans addressing communication, leadership, technical skill training, and increasing industry knowledge.
Requirements
  • Bachelor's degree with 4+ years of work experience required; or 6+ years combination of education and relevant work experience.
  • Advanced skills with Microsoft Office applications (Word, Excel, PowerPoint, and Access).
  • Ability to communicate effectively and professionally with internal and external parties as required.
  • Can obtain and analyze data without supervision and can reason through complex scenarios to suggest course of action or remediation.
  • Effectively communicate with, develop, and maintain professional relationships with internal and external customers.
  • Excellent attention to detail knowing others will depend on it being correct.
  • Works independently and as a team member.
  • Strong organizational and time management skills - ability to organize and prioritize a fast-paced, heavy workload.
  • Adapts to changing markets, systems, and processes.
  • Works in tight deadlines and shifting priorities but continues to be organized and methodical.


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