Lead Analyst, Retail Operations Specialist
1 month ago
We are seeking a highly skilled and experienced professional to join our Retail Operations team as a Lead Analyst.
The Lead Analyst will be responsible for providing leadership and feedback to team members, championing teamwork across the functional team, and monitoring day-to-day workflow activities to ensure high-quality, timely, and compliant work.
The ideal candidate will have a strong understanding of business, contractual, regulatory, and market policies/tariffs and be able to ensure that all Sarbanes-Oxley (SOX) Key Controls and other company policies are followed.
Key Responsibilities- Team Leadership and Team Development Support: Provide leadership and feedback to team members and champion teamwork across the functional team.
- Monitor day-to-day workflow activities for the functional team to ensure work performed by team members is high quality, timely, and in compliance with operational objectives.
- Communicate functional team's progress, status, and issues to management and report targeted and obtained deliverables.
- Work strategically to identify the need for system or process changes and workload reallocation based on changing business needs and assign work to team members accordingly.
- Assist Manager to develop and implement team-level plans addressing communication, leadership, technical skill training, and increasing industry knowledge.
- Bachelor's degree with 4+ years of work experience required; or 6+ years combination of education and relevant work experience.
- Advanced skills with Microsoft Office applications (Word, Excel, PowerPoint, and Access).
- Ability to communicate effectively and professionally with internal and external parties as required.
- Can obtain and analyze data without supervision and can reason through complex scenarios to suggest course of action or remediation.
- Effectively communicate with, develop, and maintain professional relationships with internal and external customers.
- Excellent attention to detail knowing others will depend on it being correct.
- Works independently and as a team member.
- Strong organizational and time management skills - ability to organize and prioritize a fast-paced, heavy workload.
- Adapts to changing markets, systems, and processes.
- Works in tight deadlines and shifting priorities but continues to be organized and methodical.
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