Receptionist

1 week ago


Menlo Park, United States Considine Search Full time

Workplace Experience Host

Silicon Valley, CA

Hours 9am-5:30

Summary

The Workplace Experience Host is an integral part of Firms Workplace Experience (WE) team. This role will be responsible for providing a warm, professional welcome to the Firms offices, setting the stage for a positive and productive stay, while integrating people, space, and technology to provide a globally consistent, welcoming, and productive experience. This role will be located in our Silicon Valley office. Please note that this role has an in-office presence.

Responsibilities & Qualifications

Front desk support

  • Welcoming all personnel and external visitors
  • Registering visitors, coordinating details with building security and administration
  • Answering all calls and inquires at the front desk

Supporting the daily workflow

  • Anticipating internal and external guest needs by understanding in-office services and work areas
  • Building and maintaining guest profiles to tailor support
  • Executing processes and strategies for in-person client support utilizing the firms Workplace Experience technology tools: EMS, ENVOY, LW Go, CIC, etc.

Conference center/meeting support

  • Coordinating internal and external office events in accordance with local responsibilities
  • Spot cleaning, tidying, and reconfiguring amenity spaces, pantries, cafes, soft seating, and other areas
  • Executing the food and beverage experience including menu planning, sourcing new vendors, set-up, presentation, and breakdown
  • Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Firm retains

Wed love to hear from you if you

  • Possess the ability to foster an atmosphere of belonging
  • Display the ability to communicate effectively and adapt with ease
  • Possess high EQ skills and have the ability to respond with appropriate behavior

And have

  • A High school diploma or an equivalent
  • A minimum of two (2) years of hospitality or customer service management experience

$65,000.00, plus overtime and bonus


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