Client Service Representative
1 month ago
Client Service Representative
We are seeking an experienced Client Service Representative to join our team.
At VCA California Veterinary Specialists in Murrieta, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations.
Were looking for a personable yet highly professional service extraordinaire to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesboth inside and outside.
ESSENTIAL FUNCTIONS:
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
Scheduling and confirming appointments
Placing outbound calls for follow-ups and reaching out to prospective clients
Presenting and explaining fees, including processing payments
Recommending, selecting, and obtaining products and services, including prescriptions
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
Managing medical records, charts, reports and correspondence
QUALIFICATIONS:
At least one year of proven past experience helping customers
High School Diploma/GED or equivalent
Excellent listening and communication skills
Compassion for pets and peopleas well as awareness and understanding of others reactions
Proven decision-making skills to choose the most appropriate course of action
The ability to integrate new information into problem-solving
Proficiency in Microsoft Office
Willingness to work non-traditional hours, including nights, weekends and holidays
The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste
VCA Animal Hospitals offers a competitive compensation and benefits package including Medical/Dental/Vision insurance, 401(k) retirement plan, pet care discounts, paid vacation, holidays and sick days, health and well-being programs that provide resources and training. Compensation is negotiable based on education, experience, and other relevant credentials. The pay range for this position is $17 to $20 per hour.
**If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.**
**Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more**
**The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)**
**We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at** **vcacareers.com**
Explore Location
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
-
Client Engagement Representative
5 days ago
Murrieta, California, United States Strategic Retail Solutions Full timeBecome a part of our team as a Client Engagement RepresentativeWe are seeking a dependable individual to serve as a representative for our brand by managing a compact cooler unit in various retail locations. This role provides regular hours each week, with designated visit schedules based on the assigned area.Key Responsibilities:Regularly update the...
-
Murrieta, United States TRI-COUNTY AMBULANCE SERVICE, INC. Full timeStromsoe Insurance Agency – Murrieta, CA Employment Type: Full time About You: Enjoy helping others and are detailed oriented. You are comfortable with talking to people on the phone and using a computer all day, so you are computer literate. Like to work with numbers and learn new things. You desire to be part of a team and want to be part of the solution...
-
Sales and Customer Service Representative
4 days ago
Murrieta, California, United States Massage Envy Full timePosition OverviewBecome a Key Player in a Thriving Wellness CommunityAre you driven by a desire to positively impact others? Do you excel in sales and customer engagement, ready to leverage your expertise for a meaningful cause? As a Sales and Customer Service Representative at our wellness center, you will play a vital role in a community dedicated to...
-
Customer Service Representative
2 months ago
Murrieta, United States U-Haul Full timeCompensation Range: $16.00 to $25.00 Hourly Location: 25086 Jefferson Av, Murrieta, California 92562 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...
-
Client Relations Specialist
5 days ago
Murrieta, California, United States Safelite Full timeExciting Opportunity as a Client Relations Specialist Are you seeking a rewarding challenge? Do you excel in a dynamic work environment? Safelite is on the lookout for a Client Relations Specialist to become a vital part of our team. In this role, you will represent our organization, engaging with clients both face-to-face and via telephone. Your duties...
-
Patient Service Representative
2 months ago
Murrieta, United States Penn Foster Inc Full timeSunday- Thursday 1:30pm- 10pm. We invite you to come join the RadNet Radiology team as Patient Service Representative at our Radnet/ Temecula Valley Advanced Imaging Site located in Murrieta, California. This is a Full Time opportunity with a schedule of Sunday- Thursday 1:30pm- 10pm. This position serves as a medical receptionist and is responsible for...
-
Customer Service Representative
2 weeks ago
Murrieta, United States Paul Davis Emergency Services of Temecula, CA Full timeCustomer Service Representative Are You A CSR Who Wants To Work For A Thriving Company Where You Can Grow, Be Recognized, And Be Rewarded For Your Work? If you’re a clock-puncher who wants to do as little as possible then please stop reading this right now. This is not for you. We’re looking for superstars who consider themselves the best of the best...
-
Service Representative- Ambulatory Service
1 month ago
Murrieta, United States Kaiser Permanente Full timeDescription: Job Summary:Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision. Practices proper cash handling and reconciliation processes in accordance with established policies and guidelines. Member and patient needs should be the primary focus of...
-
Alterations Customer Service Representative
3 months ago
Murrieta, United States David's Bridal Full time**Alterations Customer Service Representative** NOW HIRING Location CA - Murrieta Area Store Hourly Careers Category Share this role: **Alterations Customer service representative** **What if** At Davids Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches her...
-
Customer Service Representative
2 weeks ago
Murrieta, United States Firefly Childcare New Dorset LLC Full timeCustomer Service Representative Are You A CSR Who Wants To Work For A Thriving Company Where You Can Grow, Be Recognized, And Be Rewarded For Your Work? You Can’t Believe How Great The Job Is… Who knew you could enjoy working at a company so much? … you love that people are relying on you … you make the money you deserve (with opportunities for...
-
Customer Service Representative
2 weeks ago
Murrieta, United States Scottkoth Full timeROLE DESCRIPTION: Scott Koth - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip...
-
Alterations Customer Service Representative
2 weeks ago
Murrieta, United States David's Bridal Full timeAlterations Customer Service Representative Minimal weekday hours required (join for weekends only!) $400 bonus for every referral hired with NO LIMIT * Competitive hourly pay rates & team bonus Get Paid Early! * Additional terms and conditions apply. At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the...
-
Guest Services Representative
3 weeks ago
Murrieta, United States Loma Linda University Medical Center Full timeMH: Volunteers- ( Unscheduled, Varied Shifts)- Job Summary: The Guest Service Representative is responsible for creating a delightful first impression for patients, guests, staff and doctors. Central in this role is providing support to front desk volunteers. Works collaboratively with departments and employees to oversee operational systems to greet,...
-
Customer Service Representative
3 months ago
Murrieta, United States Scott Koth - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:Scott Koth - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client...
-
Customer Service Representative
4 weeks ago
Murrieta, United States Paul Davis Emergency Services of Temecula, CA Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeAre You A CSR Who Wants To Work For A Thriving Company Where You Can Grow, Be Recognized, And Be Rewarded For Your Work?You Cant Believe How Great The Job IsWho knew you could enjoy working at a company so much? you love that people are relying on you you make the money you deserve (with...
-
Bathhouse Guest Service Representative
1 month ago
Murrieta, United States Remington Full timeJob DescriptionCore Responsibilities:Comply with Bathhouse, Resort and Spa Policies Welcome and receive guests seeking to enhance their well-being. Proper professional appearance and greeting to guests.Recognize and celebrate returning guests. Ensure our guests are given accurate information on how to get the most from their Bathhouse and Spa experiences....
-
Customer Service Representative
5 days ago
Murrieta, California, United States Miguel's Jr. - 18 Full timeJob OverviewBecome a Part of Miguel's FamilyAt Miguel's, we view food as an experience that goes beyond just a meal. Our mission is to create unforgettable moments through exquisite cuisine and heartfelt hospitality. We are on the lookout for enthusiastic individuals who resonate with our purpose: to spread joy to everyone we serve.We are seeking candidates...
-
Customer Service And Sales Support Representative
2 months ago
Murrieta, United States Samra Organization Full timeJob DescriptionJob DescriptionAre you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth. If you're a motivated...
-
Client Relationship Consultant 2
4 weeks ago
Murrieta, California, United States U.S. Bank Full timeAt U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide,...
-
Murrieta, United States HealthEcareers - Client Full timeJob Summary: Provides nursing care to patients under the direction of a Registered Nurse of physician/advanced practice provider. Utilizes observational skills to observe nursing intervention and assists medical staff to insure optimal care within established policies, procedures, and standards. Under the direct supervision of a Registered Nurse or provider...
