Front Desk Agent

3 weeks ago


Atlanta, United States Crestview Management, LLC Full time
Job Description: Front Desk Agent

Location: Atlanta, GA, 30354

Job Number: 24141612

Job Category: Rooms & Guest Services Operations

Schedule: Full-Time

Located Remotely? N

Relocation? N

Position Type: Non-Management
Position Summary

The Front Desk Agent is responsible for providing guests with a memorable and unique experience during their stay. They will take the initiative to deliver a wide range of services that guide guests through their entire stay, including processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area. The Front Desk Agent will be on their feet and moving around, taking a hands-on approach to work, and ensuring that all transactions feel like part of the experience.
Key Responsibilities
  • Create a safe work place
  • Follow company policies and procedures
  • Maintain confidentiality
  • Protect company assets
  • Uphold quality standards
  • Ensure uniform, personal appearance, and communications are professional
  • Process operational needs
  • Address guest requests
  • Complete reports
  • Share highlights of the local area

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

E.O.E
  • Front Desk Agent

    5 months ago


    Atlanta, United States Sonesta International Hotels Full time

    The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manage Front Desk, Agent, Guest Service, Operations Manager, Hotel

  • Front Desk Agent

    3 weeks ago


    Atlanta, Georgia, United States HEI Hotels & Resorts Full time

    Job Title: Front Desk AgentAt HEI Hotels & Resorts, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.Responsibilities:Provide warm and welcoming greetings to guests, responding...

  • Front Desk Agent

    2 weeks ago


    Atlanta, Georgia, United States EVEN Hotel Atlanta Cobb Galleria Full time

    Job Title: Front Desk AgentEVEN Hotel Atlanta Cobb Galleria is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay for our guests.Responsibilities:Provide exceptional...

  • Front Desk Agent

    4 weeks ago


    Atlanta, Georgia, United States Auro Hotels Full time

    Job Title: Front Desk Agent/ Night AuditJob Summary:We are seeking a highly skilled and experienced Front Desk Agent/ Night Audit to join our team at Auro Hotels. As a Front Desk Agent/ Night Audit, you will be responsible for providing exceptional customer service to our guests, handling front office operations, and ensuring that all guest accounts are...

  • Front Desk Agent

    2 weeks ago


    Atlanta, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Residence Inn Atlanta Midtown [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Front Desk Agent

    1 week ago


    Atlanta, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - AC Atlanta Downtown [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Agent>

    4 months ago


    Atlanta, United States Four Seasons Full time

    Four Seasons - 75 Fourteenth Street [Guest Service / Concierge] As a Front Desk Agent at Four Seasons, you'll: Greet guests with a warm welcome and provide exceptional customer service; Check guests in and out of the hotel efficiently and accurately; Handle guest inquiries and requests promptly and professionally; Assist with reservations and room...

  • Front Desk Agent

    3 weeks ago


    Atlanta, United States Courtyard by Marriott Full time

    Courtyard by Marriott - 133 Carnegie Way [Guest Service / Concierge] As a Front Desk Agent at Courtyard by Marriott, you'll: Greet guests warmly and provide exceptional customer service; Check guests in and out efficiently, ensuring accuracy of information; Handle guest inquiries and resolve complaints promptly and professionally; Assist with reservations...

  • Front Desk Agent

    1 week ago


    Atlanta, Georgia, United States Remington Full time

    Job DescriptionWe are seeking a highly motivated and organized Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and efficient check-in and check-out process.Key Responsibilities:Provide...

  • Front Desk Agent

    4 weeks ago


    Atlanta, United States SkyPoint Hotel - Converting to Four Points by Sheraton Full time

    SkyPoint Hotel - Converting to Four Points by Sheraton SkyPoint Hotel - Converting to Four Points by Sheraton Atlanta, GA Atlanta, GA Part-time Full-time Part-time Full-time $13 - $15 an hour $13 - $15 an hour 22 hours ago 22 hours ago 22 hours ago Job Description Front Desk/ Guest Services Agent As a Guest Services Agent, you are responsible for a...

  • Front Desk Agent

    3 weeks ago


    Atlanta, Georgia, United States Spirehotels Full time

    Job Description:The Crowne Plaza Atlanta Midtown is seeking a highly skilled and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Greet and register guests, providing prompt and...

  • Front Desk Agent

    3 weeks ago


    Atlanta, United States Four Seasons Hotels & Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world cr Front Desk, Agent, Reservations, Guest Experience, Hospitality, Hotel

  • Front Desk Agent

    3 weeks ago


    Atlanta, Georgia, United States Embassy Suites Atlanta Midtown Full time

    About Embassy Suites Atlanta MidtownWe are a new and modern hotel in the upscale Atlantic Station neighborhood, offering a convenient commute for associates and easy access to entertainment, shopping, and dining. Our team is passionate about providing exceptional service and creating a welcoming atmosphere for our guests.Job SummaryWe are seeking a highly...

  • Front Desk Agent

    3 weeks ago


    Atlanta, United States Residence Inn by Marriott Full time

    Residence Inn by Marriott - 2960 Piedmont Road NE [Guest Service / Concierge] As a Front Desk Agent at Residence Inn by Marriott, you'll: Greet and assist guests with check-in and check-out procedures; Provide exceptional customer service by answering inquiries and resolving complaints; Maintain accurate records of guest information and transactions; Handle...

  • Front Desk Agent

    19 hours ago


    Atlanta, Georgia, United States Residence Inn Atlanta Midtown Full time

    Job Summary:As a Front Desk Agent at Residence Inn Atlanta Midtown 17th Street, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:Registering guests and handling check-ins and check-outsProviding information about hotel services, facilities,...

  • Front Desk Agent

    5 months ago


    Atlanta, United States Homewood Suites by Hilton Atlanta Buckhead Pharr Road Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guestProviding outstanding guest service during their staySettling the guest's account upon the completion of their stay. Primary responsibilities include:Registering guestsMaking and modifying reservationsHotel operator and concierge duties. Provide courteous and efficient...

  • Front Desk Agent

    2 months ago


    Atlanta, United States Omni Hotels Full time

    Location: Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni...

  • Front Desk Agent

    5 months ago


    Atlanta, United States Homewood Suites by Hilton Atlanta Buckhead Pharr Road Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guestProviding outstanding guest service during their staySettling the guest's account upon the completion of their stay. Primary responsibilities include:Registering guestsMaking and modifying reservationsHotel operator and concierge duties. Provide courteous and...


  • Atlanta, Georgia, United States Loews Hotels Full time

    Job Title: Front Desk Agent OvernightSituated in the heart of Atlanta, Loews Atlanta Hotel is a modern-age Southern charmer. With spectacular views, beautiful rooms, and an ideal location, this property is a must-visit destination. As a Front Desk Agent Overnight, you will be responsible for providing exceptional guest service, registering guests, assigning...


  • Atlanta, Georgia, United States Sonder Holdings, Inc. Full time

    About SonderSonder is a hospitality company that offers a unique and personalized experience for its guests. We are committed to providing exceptional service and creating a welcoming environment for all our guests.The OpportunityWe are seeking a Front Desk Hospitality Agent to join our team. As a Front Desk Hospitality Agent, you will be the face of Sonder...