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Patient Service Representative
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Patient Service Representative
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Denver, United States SCL Health Full time**Patient Service Representative** **You.** You bring your body, mind, heart and spirit to your work as a Patient Service Representative. You know how to move fast. You know how to stay organized. You know how to have fun. Youre great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong,...
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Patient Service Representative
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PRN Patient Service Representative
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Patient Service Representative
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PRN Patient Service Representative
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Lead Patient Service Representative
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Patient Service Representative Lead
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Patient Service Representative Lead
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Denver, United States SCL Health Full timeLocation field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) Job Description:This position is responsible for billing, follow-up, andresolving issues that delay or prevent payment of the patient's accountwithin...
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Patient Service Representative Lead
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Patient Service Representative Congress Park
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Denver, United States SCL Health Full time**Patient Service Representative Congress Park** ***To show our commitment to you and to assist with your transition into our organization, we will also offer up to a $500.00 sign-on and $500.00 retention bonus when applicable**.?* **You.** You bring your body, mind, heart and spirit to your work as a Patient Service Representative. You know how to move...
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Patient Service Representative Lead
1 month ago
Denver, United States Intermountain Healthcare Full timeJob Description: This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. 1.Acts as a team lead to schedule daily work load and ensure timely and accurate scheduling and registration activities. Provide support for cash reconciliation...
Patient Service Representative
2 months ago
Health Images is looking for a Full Time Patient Service Representative to join our team in Denver, COBilingual/Spanish speaking preferredMonday - Friday 9:00AM - 5:30PM, Saturdays on rotation | Position Pay Range $17.91 - $19.90Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and ensures the patient knows and feels that they are the most important person in that moment. Creates an environment where our patients know they are a priority and provides spectacular service by doing what is necessary to take care of the patient. Performs administrative tasks such as answering phones, data entry, patient check in/out, and assists in scheduling patient appointments. Enters charges, verifies patients' insurance coverage, receives payments from patients, and issues receipts. Supports company initiatives by adopting new approaches, practices, and processes to deliver unmistakable quality, spectacular service, and operational excellence on a consistent basis.Essential Functions1. Answers inbound calls to the Center.2. Provides a friendly and warm greeting to all patients and/or providers.3. Checks scheduled patients in/out and ensures proper documentation is received from patient.4. Collects co-pays, co-insurance, and deductible if necessary.5. Listens and resolves patient, provider, and any customer complaints. Communicates to PSR Lead and/or Area Manager as needed.6. Ensures accurate data entry for patient registration.7. Assists with medical records as needed.8. Ensures all queues are processed in a timely and efficient manner while adhering to all process & compliance requirements.9. Manages eRIS Center workflow, including daily schedule, billing complete, priors grid, delinquent exams, waitlist, report delivery queues, and collection of TOS.10. Stays abreast of known carrier related issues and is able to identify carrier specific concerns, (i.e. out of network, specific plan limitations, etc.)11. Monitors schedule and ensures all data, attachments, history, etc. have been done before exam is completed.12. Facilitates no-show appointments (calling patients, cancelling, rescheduling).13. Reschedules and cancels appointments as needed/directed (receives incoming/outgoing calls to patients).14. Monitors waiting room to avoid extended wait time and to assists patients as needed.15. Requests orders and processes new/same-day requests.16. Requests all patients complete a satisfaction survey after their exam.17. Other duties as assigned.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Competencies1. Communication Proficiency.2. Organizational Skills.3. Time Management.4. Problem Solving/Analysis.5. Customer/Client Focus.6. Collaboration Skills.Supervisory ResponsibilitiesThis position has no supervision responsibilities.Work EnvironmentThis job operates in an outpatient clinical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear.TravelNo travel is expected for this position.Job QualificationsMinimum Qualifications/Experience:•One plus year of experience providing exceptional customer service - healthcare environment preferred•Detail oriented, self-motivated, a problem solver and a team player•Ability to navigate multiple computer screens and browsers quickly and accurately•Ability to excel in a very fast-pace team environment•Ability to continuously "exceed" company and customer expectation•Strong communication skills & professional demeanorEducation/Certifications:•Minimum of High School diploma or equivalent (GED)Additional Eligibility QualificationsNone required for this position.ComplianceAdheres to Envision's Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company.Company BenefitsBelow is a list of benefits that are offered to employees, once eligibility is met.•Health Benefits: Medical/Dental/Vision/Life Insurance•Company Matched 401k Plan•Employee Stock Ownership Plan•Paid Time Off + Paid Holidays•Employee Assistance ProgramOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Other duties may be assigned as needed by supervision.OSHA Exposure Rating: 1It is reasonably anticipated NO employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids.Health Images is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by application federal, state or local law.Accepting applications until 7/26/24
