Patient Service Representative Lead
7 days ago
Job Description:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. 1.Acts as a team lead to schedule daily work load and ensure timely and accurate scheduling and registration activities. Provide support for cash reconciliation functions (if applicable). Assists PSRs in problem solving more complicated issues. 2. Coordinates scheduling with that of the practitioners schedules to ensure proper coverage of patient appointments and out-of-office calls. Facilitates training of new hires and other training initiatives. Performs quality assurance reviews on PSR Associates, documents findings, and provides information to leadership. Assists in the preparation of periodic reports crucial to the leadership decision making process. 3. Coordinates with clinical staff to obtain charge information for all patients. Codes procedures performed and diagnosis on charge. Acts as a resource for Practice Managers and Physicians with denials and coding questions. Coordinates copies of medical documentation with physician charges to support billing to third-party payers. Resolves complex patient billing inquiries and problems. 4. Greets patients. Answer phones, takes messages, returns calls and provides needed information, while documenting all phone calls accurately and completely in the electronic medical record (EMR). 5. Schedules patient appointments for visits, procedures, diagnostic tests, referrals and/or consultations. 6. Registers patients. Confirms, enters, and/or updates all required demographic data on patient and guarantor on registration system. Follows procedures when identifying patients. 7. Obtains copies of insurance card(s), forms of ID, and signature(s) on all required forms. Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization. Complete the Medicare Secondary Payer (MSP) questionnaire when applicable. Verifies insurance to determine coordination of benefits and obtains authorization and/or referrals as required. Screens for non-covered services and waiver of liability (ABN) through automated screening at time of service. 8. Informs self-pay patients of liability due and prepayment requirements. Prepare estimate of procedures, calculates advance payment requirements on previous or bad debt and current balances. Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s). Refer complex or non-compliant patient financial issues to Clinic Manager or Revenue Service Center. 9. Collects patient payments and provides accurate receipt. Posts payments in system. Reconciles receipts with cash collected and complete required balancing forms. Documents patient account notes for all interactions/transactions. 10. Maintains department and/or individual work queues and reports as required. 11. Prepares medical records for patient appointments by compiling information from various sources to include authorizations and non-Epic documentation. Accurately scans medical records as required for Medical Group or specialty office. 12. Promotes mission, vision, and values of SCL Health, and abides by service behavior standards. 13. Performs other duties as assigned. Minimum Qualifications Required High school diploma or equivalent is Preferred One (1) year front office or revenue cycle experience in a health care organization is required Preferred To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Regular attendance to per orm work on site during regularly scheduled business hours or scheduled shifts is required 2. Demonstrate understanding of health insurance and medical costs. 3. Excellent customer service skills, in person and via telephone. 4. Strong communication skills. 5. Excellent organizational skills. 6. Proficient computer skills. 7. A team player who handles multiple projects simultaneously in a fast paced environment. 8. Leads a positive work environment that is supportive of PSR associates, other colleagues, and patients needs. Physical Requirements:Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching. Anticipated job posting close date:09/02/2024 Location:Denver Sports Medicine Clinic Work City:Denver Work State:Colorado Scheduled Weekly Hours:40
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Lead Patient Service Representative
2 months ago
Denver, United States SCL Health Full time**Lead Patient Service Representative** ***To show our commitment to you and to assist with your transition into our organization, we will also offer up to a $500 sign-on and $500 retention bonus when applicable.*** **You.** You bring your body, mind, heart and spirit to your work as a Patient Service Representative Lead. You know how to move fast. You know...
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Patient Service Representative Lead
4 days ago
Denver, United States SCL Health Full timeJob Description:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. 1.Acts as a team lead to schedule daily work load and ensure timely and accurate scheduling and registration activities. Provide support for cash reconciliation...
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Patient Service Representative Lead
4 weeks ago
Denver, United States Intermountain Healthcare Full timeJob Description:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures.1.Acts as a team lead to schedule daily work load and ensure timely and accurate scheduling and registration activities. Provide support for cash reconciliation...
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Patient Service Representative Lead
1 month ago
Denver, United States Intermountain Healthcare Full timeJob Description: This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. 1.Acts as a team lead to schedule daily work load and ensure timely and accurate scheduling and registration activities. Provide support for cash reconciliation...
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Patient Service Representative
3 weeks ago
Denver, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
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Patient Service Representative
1 week ago
Denver, United States Health Images Full timeHealth Images is looking for a Patient Service Representative to join our team in Denver, CO!Monday - Friday 11:30 AM - 8:00 PM | Position Pay Range $17.91 - $19.90Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and...
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Patient Service Representative
3 weeks ago
Denver, United States Health Images Full timeHealth Images is looking for a Patient Service Representative to join our team in Denver, CO!Monday-Friday 9:00AM-5:30PM & rotating Saturdays | Position Pay Range $17.91 - $19.90 | Bilingual, Spanish, preferred.Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician....
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Patient Service Representative
7 days ago
Denver, United States Envision Radiology Full timeOrthopedic Centers of Colorado at Inverness is looking for a Full Time Patient Service Representative to join our team!Monday - Friday - business hours. | Position Pay Range $17.91 - $19.90Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the...
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Denver, United States US Radiology Specialists Full timeTouchstone Medical Imaging is seeking an experienced, patient care-oriented professional for the position of Patient Service Representative at our Dry Creek, CO location. This is a full time position M-F Duties and Responsibilities Schedule Patients for Diagnostic Exams and Procedures Assist with Authorization and Verifications Checking In / Out...
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Patient Service Representative
6 days ago
Denver, United States Envision Radiology Full timeOrthopedic Centers of Colorado at Inverness is looking for a Full Time Patient Service Representative to join our team! Monday - Friday - business hours. | Position Pay Range $17.91 - $19.90Summary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the...
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Patient Service Representative
1 month ago
Denver, United States Envision Radiology Full timeOrthopedic Centers of Colorado at Inverness is looking for a Full Time Patient Service Representative to join our team! Monday - Friday 9:30PM - 6:00PM | Position Pay Range $17.73 - $19.90Summary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the...
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Patient Service Representative
3 weeks ago
Denver, United States Health Images Full timeHealth Images is looking for a Patient Service Representative to join our team in Denver, CO! Monday - Friday 11:30AM - 8:00PM | Position Pay Range $17.91 - $19.90Summary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and...
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Patient Service Representative
1 week ago
Denver, United States Health Images Full timeHealth Images is looking for a Patient Service Representative to join our team in Denver, CO! Monday - Friday 11:30 AM - 8:00 PM | Position Pay Range $17.91 - $19.90Summary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and...
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Patient Service Representative
2 months ago
Denver, United States Solis Mammography Full timePatient Service Representative Looking to elevate your career? Join us! Location : Rose MC, Denver, CO Hours: Monday - Friday 6:30am - 5pm MTHere is what you will need: High School diploma; Two years of healthcare registration or customer service experience preferred; Basic knowledge of cash handling; Basic knowledge of medical terminology preferred; Ability...
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Patient Service Representative
1 month ago
Denver, United States Solis Mammography Full timePatient Service Representative Looking to elevate your career? Join us! Location : Rose MC, Denver, CO Hours: Monday - Friday 6:30am - 5pm MT Here is what you will need: High School diploma; Two years of healthcare registration or customer service experience preferred; Basic knowledge of cash handling; Basic knowledge of medical terminology...
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PRN Patient Service Representative
3 weeks ago
Denver, United States Envision Radiology Full timeOrthopedic Center of Colorado is adding a PRN Patient Service Representative to our team Team!This is an as-needed role, no set schedule | Position Pay Range $17.91 - $19.90Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of...
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Patient Service Representative
6 days ago
Denver, Colorado, United States SCL Health Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at SCL Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesGreet patients and families, answer phone calls, and respond to messages in a...
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Patient Service Representative Lead
2 days ago
Denver, Colorado, United States Intermountain Healthcare Full timeJob SummaryThis position is responsible for overseeing the daily operations of the patient service representative team, ensuring timely and accurate scheduling and registration activities. The ideal candidate will have excellent leadership skills, strong communication abilities, and a deep understanding of health insurance and medical costs.Key...
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Patient Service Representative
2 months ago
Denver, United States SCL Health Full time**Patient Service Representative** **You.** You bring your body, mind, heart and spirit to your work as a Patient Service Representative. You know how to move fast. You know how to stay organized. You know how to have fun. Youre great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong,...
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Phlebotomist Patient Services Representative
2 weeks ago
Denver, United States Global Technical Talent Full timePhlebotomist Patient Services Representative (Onsite) Contract Duration 2 Months Pay rate up to $25/hr Description: The Phlebotomist Patient Services Representative II (PSR II) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The Phlebotomist Patient...
