Intake Sales Specialist
2 months ago
Our Austin office is looking to hire an experienced Sr. Client Intake Specialist with Immigration experience and a desire to grow within the legal industry. A Intake Specialist is the first point of contact with prospective clients. They are responsible for screening leads and obtaining case details that allow the firm to determine if a case should be retained or not. This position must be staffed by an individual who is business development oriented and works well with people. We ask that you have a strong customer service background and possess the ability to screen potential client calls. You will ensure operational excellence and handle a large volume of incoming client calls. The ideal candidate is able to work some weekends and commutes to our Austin office, as is required for this role.Responsibilities:Screen telephone calls before scheduling an attorney-client consultationPersistently monitor all potential new client inquiries (email, internet, phone and referrals)Immediately contact every potential client and establish relationship with clientUpdate logs and reporting systems to reflect status of all potential new clientsConduct potential new client interviews with genuine empathy and compassionSchedule appointments for potential clientsTake accurate notes during the attorney-client initial consultationCollaborate with our attorneys to complete the initial consultation processAssist attorneys with administrative tasks related to opening new cases and maintaining databasesFollow instructions from the supervising attorney and perform accordinglyWrite emails, transcribe notes, research legal documents, fax, copy, and create spreadsheets (can maintain complex spreadsheets)Qualifications:Bilingual (English/Spanish) with full proficiencyMinimum 3 years of sales experience required, customer service experience a major plusImmigration Experience requiredStrong background with performance-based metricsCase Management software experience is a major plusResourceful and motivated to solve issues as they ariseStrong attention to detailProven track record to meet goals and deadlinesMust be able to work weekendsHere at the Matian Firm, we offer medical, dental, and vision insurance. We have a great compensation package including a 401(k) plan. Some perks include catered lunches, complimentary parking, paid time off, and more Come be apart of our growing firm and its opportunities for your career development. You will learn and develop alongside a team of professionals who aim to excel in the legal industry. The Matian Firm, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.
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Intake Sales Specialist
3 weeks ago
Austin, Texas, United States The Matian Firm, APC Full timeJob SummaryWe are seeking a highly skilled and experienced Intake Sales Specialist to join our team at The Matian Firm, APC. As the first point of contact with prospective clients, this role requires a strong customer service background and the ability to screen potential client calls.Key ResponsibilitiesScreen telephone calls before scheduling an...
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Client Intake Specialist
4 weeks ago
Austin, Texas, United States The Matian Firm, APC Full timeJob Title: Client Intake SpecialistWe are seeking an experienced Client Intake Specialist to join our team at The Matian Firm, APC. As a key member of our client services team, you will be responsible for screening potential clients, obtaining case details, and ensuring operational excellence.Responsibilities:Screen telephone calls and schedule...
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Senior Client Intake Specialist
2 weeks ago
Austin, Texas, United States The Matian Firm, APC Full timeSenior Client Intake SpecialistWe are seeking an experienced Senior Client Intake Specialist to join our team at The Matian Firm, APC. As a key member of our intake team, you will be responsible for screening potential clients, obtaining case details, and working closely with our attorneys to determine the best course of action for each...
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Senior Client Intake Specialist
2 weeks ago
Austin, Texas, United States The Matian Firm, APC Full timeSenior Client Intake SpecialistWe are seeking an experienced Senior Client Intake Specialist to join our team at The Matian Firm, APC. As a key member of our intake team, you will be responsible for screening potential clients, obtaining case details, and working closely with our attorneys to determine the best course of action for each...
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Client Intake Specialist
2 weeks ago
Austin, Texas, United States The Matian Firm, APC Full timeJob Title: Client Intake SpecialistWe are seeking a highly skilled Client Intake Specialist to join our team at The Matian Firm, APC. As the first point of contact for prospective clients, you will play a critical role in screening leads, obtaining case details, and determining whether a case should be retained or not.Key Responsibilities:Screen telephone...
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Senior Client Intake Specialist
3 weeks ago
Austin, Texas, United States The Matian Firm, APC Full timeJob Title: Senior Client Intake SpecialistWe are seeking an experienced Senior Client Intake Specialist to join our team at The Matian Firm, APC. As a key member of our client services team, you will be responsible for providing exceptional customer service and ensuring a seamless client experience.Responsibilities:Screen telephone calls and schedule...
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Statewide Intake Specialist
5 days ago
Austin, Texas, United States Texas Department of Aging & Disability Services Full timeJob Description:As a Statewide Intake Specialist with the Texas Department of Family and Protective Services, you will play a critical role in protecting the vulnerable populations of Texas. This position offers telework opportunities and can be filled anywhere within the state.*This position is a part-time position working ten hours per week.The Statewide...
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Senior Client Intake Specialist
1 week ago
Austin, Texas, United States The Matian Firm, APC Full timeJob DescriptionWe are seeking an experienced Senior Client Intake Specialist to join our team at The Matian Firm, APC. The ideal candidate will have a strong background in sales and a desire to grow within the legal industry.The Intake Specialist will be the point of contact with prospective clients, screening leads and obtaining case details to determine if...
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Senior Client Intake Specialist
2 weeks ago
Austin, Texas, United States The Matian Firm, APC Full timeJob Title: Senior Client Intake SpecialistWe are seeking an experienced Senior Client Intake Specialist to join our team at The Matian Firm, APC. As a key member of our client onboarding process, you will be responsible for screening potential clients, obtaining case details, and collaborating with our attorneys to ensure operational...
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Senior Client Intake Specialist
2 weeks ago
Austin, Texas, United States The Matian Firm, APC Full timeSenior Client Intake SpecialistWe are seeking a highly skilled Senior Client Intake Specialist to join our team at The Matian Firm, APC. As a key member of our staff, you will be responsible for providing exceptional client service and ensuring a seamless onboarding experience for our clients.Key Responsibilities:Screen telephone calls and schedule...
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Statewide Intake Specialist
4 days ago
Austin, Texas, United States Dept of Family & Protectve Svc Full timeJob Description: The Department of Family and Protective Services is seeking a highly skilled and dedicated Statewide Intake Specialist to join our team. As a Statewide Intake Specialist, you will be responsible for assessing intakes for determination of priority, allegation type, and handling. You will also provide assistance to unit supervisors and staff...
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Sales and Intake Coordinator
2 weeks ago
Austin, Texas, United States Dunham Jones Law Full timeJob Opportunity at Dunham Jones LawGrowing Texas-wide law firm Dunham Jones Law seeks a salesperson for its intake section at its Austin location to assist the managing attorney.Key Responsibilities:Assist the managing attorney in the intake sectionDevelop and implement sales strategies to grow the firm's client baseBuild and maintain relationships with...
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Sales and Intake Coordinator
2 weeks ago
Austin, Texas, United States Dunham Jones Law Full timeJob Title: Sales & Intake CoordinatorGrowing law firm Dunham Jones Law seeks a sales professional to assist the managing attorney in its Austin, Texas office.Key Responsibilities:Assist the managing attorney in sales and client acquisition effortsDevelop and implement sales strategies to drive business growthProvide exceptional client service and...
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Patient Intake Specialist
1 week ago
Austin, Texas, United States Greenbrook TMS NeuroHealth Centers Full timeJob DescriptionWe are seeking a highly skilled Patient Intake Specialist to join our team at Greenbrook TMS NeuroHealth Centers. As a key member of our staff, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our clients.The ideal candidate will have a strong background in mental health and a passion for...
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Statewide Intake Specialist
4 weeks ago
Austin, United States Texas Department of Aging & Disability Services Full timeJob Description: OVERVIEW THIS POSITION OFFERS TELEWORK OPPORTUNITIES AND CAN BE FILLED ANYWHERE WITHIN THE STATE OF TEXAS. *This position is a PART-TIME position working ten hours per week. The position answers calls placed to Protective Services Statewide Intake (SWI) for reporting abuse/neglect of children; and abuse, neglect, or exploitation to...
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SWI Intake Specialist
3 months ago
Austin, United States Texas Department of Aging & Disability Services Full timeJob Description: THIS POSITION OFFERS TELEWORK OPPORTUNITIES AND CAN BE FILLED ANYWHERE WITHIN THE STATE OF TEXAS. The position answers calls placed to Protective Services Statewide Intake (SWI) for reporting abuse/neglect of children; and abuse, neglect, or exploitation to persons 65 years and older or adults with disabilities. In addition to answering...
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Intake Specialist
1 month ago
Austin, United States US Tech Solutions Full timeThe Intake Specialist I work to support PMQA through providing the initial triaging of complaintsfrom all channels and serve as the first point of contact with the customer. They will ensure accuracy of data from the customer to make the initial identification of the complaint code. They will conduct data entry and coordination of work through the...
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Intake Specialist
1 month ago
austin, United States US Tech Solutions Full timeThe Intake Specialist I work to support PMQA through providing the initial triaging of complaintsfrom all channels and serve as the first point of contact with the customer. They will ensure accuracy of data from the customer to make the initial identification of the complaint code. They will conduct data entry and coordination of work through the...
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Intake Specialist
1 month ago
Austin, United States US Tech Solutions Full timeThe Intake Specialist I work to support PMQA through providing the initial triaging of complaintsfrom all channels and serve as the first point of contact with the customer. They will ensure accuracy of data from the customer to make the initial identification of the complaint code. They will conduct data entry and coordination of work through the...
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Intake Specialist
4 weeks ago
Austin, United States US Tech Solutions Full timeThe Intake Specialist I work to support PMQA through providing the initial triaging of complaints from all channels and serve as the first point of contact with the customer. They will ensure accuracy of data from the customer to make the initial identification of the complaint code. They will conduct data entry and coordination of work through the...
