Customer Service Representative

3 weeks ago


Omaha, United States Sapp Bros. Full time

External Description Petroleum Customer Service Representative who is self-motivated and committed to adding value to our business by serving our customers. At Sapp Bros., it is our continuing effort to create long-term partnerships with our customers by providing the highest quality petroleum products and related services with creative solutions that meet or exceed our customer's expectations. This role would be based out of the Omaha, NE. Job Responsibilities Receives both walk-in and over-the-phone customer orders in addition to the internal sales team or other site orders, along with any related distributor buy-back orders. Provides product pricing and/or gets customers in contact with the appropriate internal resources to complete sales. Develops a strong technical understanding of product information and works with product vendors and internal resources as needed to support customer questions and needs. Stays current on all available products; promotes new products and specials to current customers. Starts the customer ticket process within the ERP system and coordinates timely delivery with the internal operations team. Ensures customer needs are met in a timely and efficient manner. Tracks completion of product delivery and finishes billing process in the system. Works closely with Procurement, Inventory, and Warehouse team to ensure the right products are available for customer needs. Tracks and communicates any back-ordered items and works with internal resources to ensure customer demands are met in a timely manner. Emphasizes safety and proper handling of our products with customers. Develops the ability to work within Salesforce software to best serve our customers and sales teams. Makes calls to customers scheduling service work for our service techs and documents the work that they have done for the customer. Maintains a sense of urgency, demonstrates integrity, and resolves to be professional on a daily basis while promoting Sapp Bros. Requirements Job Requirements: High school diploma or GED or equivalent. Minimum of 2 year of related experience (customer service, logistics, sales or account management, etc.). Previous experience in the Petroleum industry, preferred. Previous experience working within a system wide ERP system (SAP, PDI, Oracle, etc.), preferred. Need to have good communication skills to communicate with customers and fellow employee’s such as the techs that you will be scheduling for. With Sapp Bros, you will be part of an established company with a long tradition of commitment to quality, ethics, and superior customer service. You'll have the opportunity to use your leadership, creativity, communication and people skills in a fun, rewarding environment. Plus, we offer opportunities for advancement as well as competitive compensation. Benefits Include Health Insurance Vision & Dental Insurance Life & Accident Insurance Short & Long Term Disability 401k plus Company Match Paid Holidays Paid Time Off Employee Referral Program Employee Assistance Program Gym Membership Reimbursement Tuition Reimbursement Discounts on Gasoline & Diesel Store & Restaurant Discounts Career Advancement - We promote from within #J-18808-Ljbffr



  • Omaha, United States Arch Capital Group Ltd. Full time

    Provides first level support and directory assistance to Arch external and internal customers. Probes to uncover customers' real needs, and manages the customer experience from intake to resolution. As identified by the Customer Solution Center proce Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Insurance


  • Omaha, United States Motion LLC Full time

    SUMMARY: Under limited supervision, the Senior Customer Service Representative responds to customer inquiries and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships...


  • Omaha, United States Southern Glazer's Wine & Spirits Full time

    Southern Glazer's Wine & Spirits - JobID: 28282 [Customer Service Representative] As a Customer Service Representative at Southern Glazer's Wine & Spirits, you'll: Provide information to customers in response to inquiries about products and services; Answer inquiries regarding customers' accounts; Handle returned mail; Research shortage and miss-shipped...


  • Omaha, United States Genuine Parts Company Full time

    Summary Under limited supervision, the Senior Customer Service Representative responds to customer inquiries and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with...


  • Omaha, United States The Reserves Network Inc Full time

    Job DescriptionJob DescriptionYour New Organization: Looking to build your career in an exciting industry and a growing world class organization? They are the largest pest control company in the world, and they are looking to add a customer service representative to their team. They pride themselves on being a trusted partner to many of the world's...


  • Omaha, United States Thomas Creek Woodworks, LLC Full time

    Thomas Creek Woodworks, a leading manufacturer of custom wood products, is seeking a friendly and motivated Customer Service Representative to join our team. At Thomas Creek Woodworks, we take great pride in providing exceptional customer service and delivering high-quality wood products to our customers. As a Customer Service Representative, you will be...


  • Omaha, United States Thomas Creek Woodworks Full time

    Thomas Creek Woodworks, a leading manufacturer of custom wood products, is seeking a friendly and motivated Customer Service Representative to join our team. At Thomas Creek Woodworks, we take great pride in providing exceptional customer service and delivering high-quality wood products to our customers. As a Customer Service Representative, you will be...


  • Omaha, United States EcoShield Pest Solutions Full time

    Overview: The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...


  • Omaha, United States Western Flyer Xpress Full time

    WFX is seeking a Customer Service Representative to join our team! Big Picture: The Customer Service Representative’s role is to provide Western Flyer Express customers with a Best in Class Customer Service experience by meeting and exceeding customer expectations relative to Service and Communication. Essential Duties and Responsibilities: Responsible...


  • Omaha, United States EMS Inc. Full time

    Job DescriptionJob DescriptionCustomer Service Representative At EMS, we “Contact Center” differently. We support our customers and clients every step of the way and provide an excellent customer service experience. The Position: We are looking for Customer Service agents to join a fast-paced and energetic customer service team. Must be able to answer...


  • Omaha, United States Children's Hospital & Medical Center Full time

    Borsheims is looking for a full-time Customer Service Representative in the Omaha area. At Borsheims, our purpose is to provide our Signature Service to every customer, and you will play a vital role in helping us do that. We are looking for someone who will deliver Borsheims’ Signature Service to our customers in-store and over the phone by assisting...


  • Omaha, United States Signature Aviation Full time

    Signatures Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serve Customer Service, Customer Service Representative, Representative, CSR, Retail, Airline


  • Omaha, United States Milan Laser Hair Removal Full time

    Customer Service Representative - $17.00/hr Position Summary: Milan Laser is looking for a dynamic sales-oriented professional with call center experience to join our Client Services team. Our Customer Service Representatives work in a fast-paced environment handling a high volume of incoming calls, emails and chat requests from both existing and prospective...


  • Omaha, United States U-Haul Full time

    Location: 5808 S 144th St, Omaha, Nebraska 68137 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Omaha, Nebraska, United States Radio Engineering Industries Inc Full time

    Radio Engineering Industries, Inc. (REI) is a family-owned industry leader in designing, engineering, and manufacturing transportation electronics for more than 200 vehicle manufacturers. We provide our customers with integrated, customized solutions that include innovative software and hardware products. At REI, we value health and financial well-being...


  • Omaha, United States Pip Full time

    Benefits/Perks: Competitive compensation Paid holidays and vacation Indoor and comfortable working environment Company Overview: A locally owned and nationally recognized Printing, Signage, and Marketing Services company in Omaha is looking for an experienced Customer Service Representative. We have a fast-paced, creative, and flexible work environment...


  • Omaha, United States Pip Full time

    Benefits/Perks: Competitive compensation Paid holidays and vacation Indoor and comfortable working environment Company Overview: A locally owned and nationally recognized Printing, Signage, and Marketing Services company in Omaha is looking for an experienced Customer Service Representative. We have a fast-paced, creative, and flexible work environment...


  • Omaha, United States Genuine Parts Company Full time

    SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods,...


  • Omaha, United States EMS CRM Full time

    Overview Customer Service Representative At EMS, we “Contact Center” differently. We support our customers and clients every step of the way and provide an excellent customer service experience. Responsibilities The Position: We are looking for Customer Service agents to join a fast-paced and energetic customer service team. Must be able to answer...


  • Omaha, Nebraska, United States Transdev Full time

    OVERVIEW:The Customer Service Representative provides exceptional service support for all inbound call queues. This support must be conducted in a professional manner including accuracy and timeliness of the information, along with providing a positive experience for our internal and external customers.DUTIES: Handle incoming calls from members, clients, and...