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Patient Service Representative

2 months ago

South Hadley, United States Baystate Health Full time

**Sign on bonus for candidates with at least 1-year medical receptionist experience.**

Baystate Health, Western Massachusettss premier healthcare provider, and home to Baystate Medical Practices, the largest multispecialty group in the region, is looking for a Full-time Patient Service Representative to join our South Hadley Adult Medicine team in South Hadley, MA.

**SCHEDULE:**

+ Full Time

+ Monday through Friday 8:30am-5:00pm

**LOCATION:**

+ 470 Granby Rd- The Raymond Center

+ South Hadley, MA

**RESPONSIBILITIES:** Baystate Healths Patient Service Representatives perform a variety of different tasks throughout the day. This includes greeting patients, check in and check out and requesting copays. Responsibilities also include verifying insurances, answering telephones and faxing medical documents.

**THE ADVANTAGES OF WORKING WITH BAYSTATE**

+ Excellent Compensation High-quality, low-cost medical, dental and vision insurance

+ Generous PTO up to 25 days in the first year, with scheduled earned increases

+ Continuing education support and reimbursement

+ First Time Home Buyers Financial Packages

+ Farm Share Memberships

+ 403b retirement company match & annual company contribution increase based on years of service

+ Free money coach advice from a certified professional

+ Wellbeing programs that include but are not limited to mental, physical, and financial health

+ Pet, home, auto and personal insurance

+ Life insurance

+ Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more

+ Wellbeing programs that include but are not limited to mental, physical, and financial health

Baystate Health, western Massachusetts only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.

**QUALIFICATIONS:**

**Requirements:**

High School diploma or GED

**Preferred:**

Great interpersonal skills and able to work in a fast-paced environment a MUST.

Medical terminology, keyboard, Microsoft office products, schedule systems, medical records (electronic and paper), billing, basic math, language, reading and writing, customer service.

Experience in a medical office setting preferred.

**We strive to be the place where we can help you build the career you deserve apply today YOU belong at Baystate**

**OUR COMPENSATION PHILOSOPHY**

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

**You Belong At Baystate**

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

**Education:**

GED or HiSET (Required)

**Certifications:**

**Equal Employment Opportunity Employer**

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Please be aware that after the upgrade, you will need to change any bookmarks you have to this External Career Site and your Candidate Account Login Page. Please also note that workflow emails received prior to the upgrade on 8/3/2024 contain links that will no longer work. Please plan to log into your account directly to monitor your application activity and tasks.

**Ab** **out Baystate Health**

Baystate Health (BH) is one of New Englands leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:

+ Baystate Medical Center in Springfield

+ Baystate Childrens Hospital (located at Baystate Medical Center)

+ Baystate Franklin Medical Center in Greenfield

+ Baystate Wing Hospital in Palmer

+ Baystate Noble Hospital in Westfield