Customer Service Associate II

4 weeks ago

Gardner, United States Capfed Full time

** Customer Service Associate II**

**Job Category****:** Retail Operations **Requisition Number****:** CUSTO003004 Showing 1 location **Job Details**

**Description**

Assist customers with all types of account transactions including teller transactions. Advise customers on company products and services in order to meet their personal financial goals. Responsible for accurately processing financial transactions and being an effective source of information for our customers: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to customers and Bank associates assuring a positive experience and minimizing wait time.

****New Competitive Starting Pay****

**Scheduled 38 to 40 hours per week during branch business hours.**

****Essential Duties and Responsibilities****

* Performs teller transactions as defined by the Bank. Balances cashbox daily to ensure accuracy in transactions and notifies supervisor regarding any offages. Participates in the rotation of vault duties, including the daily balancing of the vault when it is used.

* Assists customers with opening all types of retail accounts and safe deposit boxes as defined by the Bank and branch management. Performs maintenance on existing accounts.

* Use every customer contact as an opportunity to advise and cross-sell customers about additional services or programs that might benefit them.

* Research, troubleshoot and resolve external and internal customer inquiries as needed.

* Answer incoming calls, determines the needs of the caller and verify the callers identity, minimizing the callers time and effort in resolving their concerns.

* Assists other departments and branches with transactions as needed, provides support for the department and branch management in fulfilling customer requests.

* Performs branch opening and closing duties as assigned.

* Performs other duties as assigned.

* Participate in proactive team efforts to achieve departmental and company goals.

* Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.

**Requirements**

* A minimum of one to three years of customer service or related experience, including preparatory experience. Cash handling experience is preferred.

* A high school degree or equivalent.

* Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others both inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information, as well as updating or referring, which typically require short discussions.

* Ability to communicate with customers (greet, put at ease, instill confidence in Capitol Federal and self), explain products and services in an understandable manner, explain and compare features and benefits of different products, relate to each individual customers particular needs, accurately answer customers questions, identify customers problems and present solutions.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

  • Customer Service Associate II

    3 weeks ago

    Gardner, United States Capfed Full time

    ** Customer Service Associate II - Part-time** **Job Category****:** Retail Operations **Requisition Number****:** CUSTO02786 Showing 1 location **Job Details** **Description** Assist customers with all types of account transactions including teller transactions, new account transactions as well as IRAs, CDs. Advise as to how best utilize company products...

  • Store Associate Rx

    1 week ago

    Gardner, United States CVS Pharmacy, Inc. Full time

    Work as part of the Pharmacy and Front Store Team to ensure that each customer has a positive shopping experience at CVS and to ensure customer satisfaction by serving each customer according to our company Values. Please note in select markets the c Store Associate, Pharmacy Technician, Associate, Operations, Health, Retail, Store

  • Customer Account Specialist

    2 days ago

    Gardner, United States NEWW Packaging and Display Full time

    At NEWW, we pride ourselves as being customer-focused. We are currently looking for a Customer Account Specialist to join our amazing team. **Essential Job Functions**: - Key point of contact for customers and internal departments - Respond promptly to customer inquiries and communicate directly with customers and outside sales representatives either by...

  • Travel Nurse

    2 weeks ago

    Gardner, United States Coast Medical Service Remote Work Freelance Full time

    Coast Medical Service is seeking an experienced Operating Room Registered Nurse for an exciting Travel Nursing job in Gardner, MA. Shift: Inquire Start Date: 05/13/2024 Duration: 13 weeks Pay: $2347 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the...

  • Travel Nurse

    2 weeks ago

    Gardner, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Operating Room Registered Nurse for an exciting Travel Nursing job in Gardner, MA. Shift: Inquire Start Date: 05/13/2024 Duration: 13 weeks Pay: $2347 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the...

  • Travel Nurse

    5 days ago

    Gardner, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Operating Room Registered Nurse for an exciting Travel Nursing job in Gardner, MA. Shift: Inquire Start Date: ASAP Duration: 13 weeks Pay: $2347 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the...

  • Travel Nurse

    1 week ago

    Gardner, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Gardner, MA. Shift: 3x12 hr nights Start Date: 06/10/2024 Duration: 13 weeks Pay: $1863 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for...

  • Travel Nurse

    2 weeks ago

    Gardner, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Gardner, MA. Shift: 3x12 hr nights Start Date: ASAP Duration: 13 weeks Pay: $2113 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the...

  • Travel Nurse

    4 weeks ago

    Gardner, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Case Manager Registered Nurse for an exciting Travel Nursing job in Gardner, MA. Shift: 3x12 hr days Start Date: ASAP Duration: 13 weeks Pay: $1863 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the...

  • Travel Nurse

    5 days ago

    Gardner, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Gardner, MA. Shift: 3x12 hr nights Start Date: ASAP Duration: 13 weeks Pay: $2113 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the...

  • Travel Nurse

    1 day ago

    Gardner, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Gardner, MA. Shift: 3x12 hr nights Start Date: 06/10/2024 Duration: 13 weeks Pay: $1973 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for...

  • Travel Nurse

    3 weeks ago

    Gardner, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Psychiatric Registered Nurse for an exciting Travel Nursing job in Gardner, MA. Shift: 3x12 hr nights Start Date: 05/13/2024 Duration: 13 weeks Pay: $2113 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the...

  • Travel Nurse

    4 days ago

    Gardner, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Psychiatric Registered Nurse for an exciting Travel Nursing job in Gardner, MA. Shift: 3x12 hr nights Start Date: ASAP Duration: 13 weeks Pay: $2113 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the...

  • Service Manager

    5 days ago

    Gardner, United States Midas, Inc. Full time

    As a Midas automotive assistant service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers Followin Service Manager, Automotive, Manager, Customer Service, Retail

  • Automotive Assistant Service Manager

    1 week ago

    Gardner, United States Midas, Inc. Full time

    As a Midas automotive assistant service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers Followin Automotive, Manager, Assistant, Customer Service, Service, Retail

  • Guest Service Supervisor

    5 days ago

    Gardner, United States Global Partners, LP Full time

    Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while deliveri Guest Service, Supervisor, Customer Service, Management

  • Administrative Coordinator, Human Resources

    3 days ago

    Gardner, United States City of Gardner Full time

    The City of Gardner Human Resources Department Administrative Coordinator will perform, according to standard office procedures, a variety of clerical duties requiring a high degree of precision and confidentiality. **General Duties**: - Performs a variety of administrative duties requiring a degree of precision and knowledge of the Human Resources...

  • Senior Center Manager

    2 weeks ago

    Gardner, United States City of Killeen Full time

    To plan, organize and coordinate a community recreation programs and events for senior adults, including cultural arts, physical activities, health activities, human services, and special interest classes and programs at the Bob Gilmore Senior Center and Lions Club Park Center under the general guidance of the Associate Director of Recreation Services....

  • Director of Respiratory Therapy

    4 weeks ago

    Gardner, United States Recover-Care Healthcare Full time

    JOB SUMMARY: The respiratory Director is responsible for the overall direction of the respiratory therapy department including scheduling, chart audits, evaluate and maintain equipment and supplies, maintaining protocols to meet state and federal guidelines, staff and family education. GENERAL DUTIES: • Oversees the leadership and development of RT...

  • Dentist needed in Gardner MA

    2 weeks ago

    Gardner, United States Columbia Healthcare Services Inc Full time

    About the POSITION: Looking for a General Dentist in Gardner, MA Provide direct service to patients. Insure that DPH, OSHA and Dental Association regulations are strictly followed. Comply with departmental protocols Provide general dentistry and general supervision of dental assistants and hygienists. Attend required meetings Commitment to providing...