Enterprise Account Manager

4 weeks ago


Columbus, United States PartsSource Full time

Job Type

Full-time

Description

Position : Enterprise Account Manager

Type : Full-time

Locations : Florida (Jacksonville, Orlando, Tallahassee areas and Boca Raton, Miami, Fort Lauderdale, Delray Beach, Coral Gables, Pampano Beach, or Aventura)

Work Arrangement : In-Office, Hybrid, Remote

Unleash Your Potential in Account Management

Are you a passionate relationship builder, strategic thinker, and master of customer satisfaction? If so, we invite you to be our Enterprise Account Manager. At PartsSource, our mission is to simplify the healthcare technology management process. As an Enterprise Account Manager, you will be the linchpin in enhancing this mission.

Reporting directly to our Vice President, you will be the face of our brand and responsible for nurturing a robust, beneficial relationship with our esteemed clientele. Your role encompasses comprehensive contract management, regular business reviews, and the expansion of our customers' engagement with PartsSource Pro.

Requirements

What You’ll Do: Lead with an empathetic understanding of your assigned customer(s), developing detailed account plans with a unique strategic approach. Be the customer’s primary point of contact, their trusted advisor, providing onsite support and managing the relationships in your territory. Collaborate with PartsSource Pro leadership to drive growth strategies within your portfolio. Negotiate contract renewals, always aiming to provide win-win solutions. Spearhead growth in key modalities within the HTM environment and champion critical integrations for a seamless workflow. Deliver high-quality Business Reviews while collecting and analyzing sales data, operational reports, customer retention metrics, and relevant trends. Foster enduring relationships with clients, understanding their unique needs and ensuring our teams fulfill them. Scout for new business opportunities, developing strategies with internal stakeholders to seize them. Act as a point of escalation for any client issues, working tirelessly to resolve them while maintaining an exceptional customer experience. Contribute to team growth by mentoring junior members and imparting best practices. Stay abreast of all company services and solutions to serve as a knowledgeable resource to clients. Initiate efforts to improve processes, elevate quality, and enhance the overall customer experience.

What's in it for you: A competitive base salary with tremendous earning potential through our uncapped commission structure post-training Supportive company culture that provides the tools and guidance to guide you toward success Various training and development opportunities at your discretion Ability to work remotely Internal sales competitions with additional bonus money for winners

What You’ll Bring: 3-5 years of documented success in Medical Sales/Account Representative/Account Manager roles, or similar, is preferred. Healthcare industry experience, ideally with Clinical Engineering, HTM, and hospital Supply Chain exposure. Proficient in negotiation, contract understanding, and achieving quotas. Comfortable with sales, operational performance metrics, and financial elements of the business. Fluent with Microsoft applications and Salesforce CRM. Exceptional analytical and organizational skills, accompanied by standout communication and presentation abilities. Ability to travel as needed (approximately 30%) Ability to thrive while working remotely and independently. B.A. degree in Business Administration, or relevant field

Who We Want to Meet: You're an energetic ambassador, keen to champion PartsSource Pro to internal and external clients. You’re a problem solver, always seeking win-win solutions. You’re a change agent, gaining the trust and confidence of leadership teams to inspire transformation. You’re an innovator, constantly improving processes and tools to foster efficiency. You’re accountable. You keep your commitments, and when you stumble, you own it, learn from it, and move forward.

Unleash your potential at PartsSource Pro, where we value innovation, accountability, and an exceptional customer experience. We look forward to your application.

Benefits & Perks Competitive salary package inclusive of base salary, incentive bonus structure, and equity incentive plan, with a full benefits package (including 401k match, employer-paid college debt redux, and more). An inclusive PartsSource community - work alongside other smart, passionate people Growing company investing in and committed to developing the careers of our employees Hybrid work environment where you get the benefits of flexibility, socialization, and productivity A chance to revolutionize Healthcare with evidence-based decision-making on the world’s leading Procure-to-Pay platform

Interested?

We’d love to hear from you and explore the possibilities. Please send us your resume along with an optional cover letter detailing why you’re an excellent candidate.

Diversity Statement

We are an Equal Opportunity Employer committed to building an inclusive and diverse environment where everyone’s individuality is respected, and everyone has an identity. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.

Legal authorization to work in the U.S. is required.

Proof of Covid vaccination is required for employment eligibility.

No Agency or Recruiter submissions will be accepted.

About PartsSource

PartsSource is the

leading B2B e-commerce marketplace

for US healthcare, helping healthcare providers to automate the purchasing of MedTech repair parts and services through a modern procurement experience while driving improved cost, quality, and reliability throughout the healthcare supply chain. We are

growing rapidly

as providers shift their purchasing toward e-commerce and away from manual processes. We are

uniquely positioned

to address key challenges impacting mission-critical operations related to rising input costs, skill shortages, and supply chain disruptions. Bain Capital’s 2021 investment in PartsSource further propels us toward realizing our Vision: Ensure the quality, safety, and availability of mission-critical assets to improve health outcomes. #J-18808-Ljbffr



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