Driveway Customer Service Agent

3 months ago

Las Vegas, United States Driveway Full time

Driveway Customer Service Agent - Sell (Vegas) page is loaded **Driveway Customer Service Agent - Sell (Vegas)**

**Driveway Customer Service Agent - Sell (Vegas)**

locationsDriveway - Las Vegas, NV time typeFull time posted onPosted 3 Days Ago job requisition idR25922 **Driveway**

Lithia & Driveway (NYSE: LAD) is one of the largest personal transportation solutions in the United States and is among the fastest-growing companies in the Fortune 500 (#231 in 2021). Headquartered in Medford, Oregon, Lithia is the second-largest automotive retailer with 300+ dealerships and $13+BN in annual revenue.

We believe in the need to deliver to a customer what they want, the way that they want it and we are looking for team members to help make that a reality. Lithia's Digital Innovation Lab (Located in Portland) the Engineering, Product, and Design teams behind Driveway.com are working towards establishing a digital national B2C brand and developing breakthrough new ways to leverage digital technology within the automotive industry.

Driveway is the only online car retailer that puts you in complete control. Whether youre buying a car, selling your car or getting serviceyou can make it all happen from the palm of your hand, at Driveway.com.

We are car buying, selling and service for the modern age with zero haggling, delivery for all car purchases, inventory from around the country and a generous 7-day guarantee that puts you squarely in the drivers seat.

**Customer Service Agent - Sell**

The Customer Service Agent - Sell is responsible for delivering customer website support and coordinating customer vehicle purchases.

The Customer Service Agent - Sell reports to the Driveway Sell Supervisor.

**Responsibilities**

* Driveway website concierge/brand promise expert

* Set appointments & meet specified monthly targets and goals

* Establishes and attains goals developed by the management

* Attain daily Metrics

* Customer Concierge

* Coordinates pick-up of purchased vehicle from customers home.

* Coordinates virtual inspection using our inspection application

* Answers questions and helps move the digital transaction process forward

* Communicate effectively with customers through chat, phone, and CRM/email

* Maintain activity log

* Complete vehicle purchases:

* Complete pre-inspection check sheet on all vehicle offers

* Verify vehicle payoff

* Vehicle history report

* Verify required customer documents

* Verify register owner

* Other duties as assigned

* Extra earning potential

**Skills and Qualifications**

* Strong attention to detail

* Excellent communication skills

* Time management

* Active listening skills

* Critical thinking

**Competencies**

* Does the right thing, takes action and adapts to change

* Self-motivates, believes in accountability, focuses on results, makes plans and follows through

* Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results

* Thrives on a team, stays positive, lives our values

**Physical Demands**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*

* Up to 1/3 of time: standing, walking, lifting up to 25 pounds

* Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing

**Reasonable accommodations may be made to enable individuals to perform the essential functions.*

NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.

****

****We offer best in class industry benefits:****

* Competitive pay

* Medical, Dental and Vision Plans

* Paid Holidays & PTO

* Short and Long-Term Disability

* Paid Life Insurance

* 401(k) Retirement Plan

* Employee Stock Purchase Plan

* Lithia Learning Center

* Vehicle Purchase Discounts

* Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

  • Automotive Service Technician

    5 days ago

    Las Vegas, Nevada, United States Lithia & Driveway Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive Service Technician to join our team at Lithia & Driveway. As a key member of our service department, you will be responsible for performing high-quality repairs and maintenance on a variety of vehicles.Key ResponsibilitiesPerform routine maintenance and repairs on vehicles, including oil...

  • Automotive Service Technician

    3 days ago

    Las Vegas, Nevada, United States Lithia & Driveway Full time

    About Lithia & DrivewayWe are a leading dealership group dedicated to delivering exceptional customer experiences and providing a supportive work environment for our team members.Job SummaryThe Automotive Service Technician is a key member of our team, responsible for performing high-quality repairs and services in accordance with our standards and...

  • Service Technician

    6 days ago

    Las Vegas, Nevada, United States Lithia & Driveway Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Technician to join our team at Lithia & Driveway. As a Service Technician, you will be responsible for performing automotive repairs and services in accordance with our store and factory standards.Key ResponsibilitiesPerform repairs and services with efficiency and accuracy, adhering to...

  • Customer Service Representative

    3 months ago

    Las Vegas, United States Bree Buckles - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Automotive Repair Specialist

    2 weeks ago

    Las Vegas, Nevada, United States Lithia & Driveway Full time

    Company: Lithia & Driveway About Us: At Lithia & Driveway, we are committed to providing exceptional value and building lasting relationships with our customers. Our mission revolves around personal accountability, continuous improvement, and fostering a fun work environment. If you align with these principles, we invite you to explore a career with...

  • Customer Service Representative

    3 months ago

    Las Vegas, United States Jen Sias-Lyke - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Vehicle Repair Professional

    5 days ago

    Las Vegas, Nevada, United States Lithia & Driveway Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive Service Technician to join our team at Lithia & Driveway. As a key member of our service department, you will be responsible for performing high-quality repairs and maintenance on a variety of vehicles.Key ResponsibilitiesPerform routine maintenance and repairs on vehicles, including oil...

  • Customer Service Representative

    2 weeks ago

    Las Vegas, United States Christina Gonzalez - State Farm Agent Full time $2,500 - $4,000

    Job DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceOpportunity for advancementROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Christina Gonzalez - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your...

  • Customer Service 1

    2 months ago

    Las Vegas, United States Pilot Freight Service Full time

    ** Customer Service 1** **Job Category****:** Stations-West **Requisition Number****:** CUSTO04053 Showing 1 location **Job Details** **Description** **Pilot Freight Services** is seeking a full time **Customer Service Agent** for our **Las Vegas NV, location** **Responsibilities:** * Frequent and accurate communication to customer, cartage agents, and other...

  • Customer Support Specialist

    2 weeks ago

    Las Vegas, New Mexico, United States Tanya Rodriguez - State Farm Agent Full time

    Customer Support Specialist at Tanya Rodriguez - State Farm AgentBenefits:Paid time offTraining & development opportunitiesRole Overview:As a Customer Support Specialist at Tanya Rodriguez - State Farm Agent, you will play a crucial role in providing outstanding service to our clients, which is essential for the agency's success. Your strong interpersonal...

  • Customer Support Specialist

    2 weeks ago

    Las Vegas, New Mexico, United States Tanya Rodriguez - State Farm Agent Full time

    Customer Support Specialist at Tanya Rodriguez - State Farm AgentBenefits:Paid time offTraining & development opportunitiesRole Overview:As a Customer Support Specialist at Tanya Rodriguez - State Farm Agent, you will play a crucial role in providing outstanding service to our clients, enhancing their experience and contributing to the agency's success. Your...

  • Customer Service Representative

    1 week ago

    Las Vegas, United States Charline Espinoza - State Farm Agent Full time $12 - $19

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Charline Espinoza - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make...

  • Customer Service/Welcome Call Agent

    3 months ago

    Las Vegas, United States Somerpointe Resorts Full time

    ** Position Description** **Customer Service/Welcome Call Agent** Location **Soleil Management Corporate** City/State **Las Vegas, NV** **Job Brief** Answer incoming phone calls from reservation phone line in a prompt manner and to implement customer service on any level that is needed. A positive attitude is a must. The Customer Service/Welcome Call Agent...

  • Customer Service/Welcome Call Agent

    3 months ago

    Las Vegas, United States Thechateaulakelaquinta Full time

    ** Position Description** **Customer Service/Welcome Call Agent** Location **Soleil Management Corporate** City/State **Las Vegas, NV** **Job Brief** Answer incoming phone calls from reservation phone line in a prompt manner and to implement customer service on any level that is needed. A positive attitude is a must. The Customer Service/Welcome Call Agent...

  • Customer Service Agent

    3 months ago

    Las Vegas, United States MAXIMUS Consulting Services, Inc. Full time

    MGS IS HOSTING A JOB FAIR JANUARY 10TH, 2024 AT HAARY REID INTERNATIONAL AIRPORT- TERMINAL 1 - MEZZANINE 3 9:30AM - 2:00PMJoin our team at Maximus Global Services! Maximus Global Services (MGS) ultimate mission is to "Experience the difference of our people serving your people through leadership, innovation, and partnership". Provides aviation services at...

  • Customer Service BDC Agent

    6 days ago

    Las Vegas, Nevada, United States Sonic Automotive Full time

    Job DescriptionAt Sonic Automotive, a leading automotive dealership group, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are committed to your success and invested in your future.The Service BDC Associate is responsible for generating services appointments with customers that contact...

  • Customer Service Specialist

    6 days ago

    Las Vegas, Nevada, United States Shalyani Alberto - State Farm Agent Full time

    Job OverviewShalyani Alberto - State Farm Agent is seeking a highly motivated and customer-focused professional to join their team as an Insurance Account Representative.Key ResponsibilitiesUtilize a customer-centric approach to educate clients about insurance options and develop personalized solutions.Collaborate with the agent to establish and achieve...

  • Insurance and Financial Services Position

    3 months ago

    Las Vegas, United States Ryan Janet - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Paid Holiday'sWork Cell Phone & ServiceShort Term DIsabilityLife InsuranceBonus based on performanceCompetitive salaryEmployee discountsOpportunity for advancementPaid time offTraining & development Position OverviewDo you have aspirations to run your own business? If so, you may want to consider working in one of...

  • Marketing Service Assistant

    4 months ago

    Las Vegas, United States Bree Buckles - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Las Vegas, NV is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Bree Buckles - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...

  • Marketing Service Assistant

    4 months ago

    Las Vegas, United States Bree Buckles - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Las Vegas, NV is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Bree Buckles - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...