Customer Service Specialist II
3 weeks ago
Call Center/Customer ServiceHonolulu,HawaiiSupport s Savers mission and visi on by providing exceptional customer service responding to inquiries from internal and external customers. This position will serve as the initial point of contact for donor escalated calls, emails and internal customer calls during normal hours of operation, to include routing calls to the appropriate departments, using basic problem-solving skills.Essential Job Functions:Handle escalated donor issues and partners with logistics and/or stores to resolveRespond to customer care email inquiries related to store or club card and escalate to SSC, those requiring more complex actionsAnswers basic trouble shooting questions or inquiries for the storesResponds to basic inquiries from team members regarding HR ServicesReceives inbound calls and accurately notates detailsMake outbound calls and accurately notates detailsUses good judgment to determine when an inquiry can be resolved on initial contact or requires escalation in order to achieve call/case resolutionMake accurate entries into ticketing systems, logs, etc.All other duties assignedRequired Knowledge, Skills and Abilities:Ability to work independently and as a member of a team in a fast-paced environmentDemonstrate strong customer service skills and providing excellent, professional support to our team members for a wide variety of issuesSome basic technical troubleshooting abilitiesResilient ability to remain calm in adverse situationsReliable/Dependable by adhering to work-schedule and attendance policyCommunicates effectively, cooperatively and persuasivelyTreats all team members with respect and dignityPrioritizes and executes tasks within a fast-paced environmentExceptional problem-solving skillsHigh level organizational skills and attention to detailExcellent written and verbal communication skillsAbility to work within Savers cultureDetail orientedMinimum Required Education, Training and Experience:High School diploma, or equivalentPrior work in customer service in a call center environment prefe rred, but not requiredBackground check requiredPhysical Requirements:Must be able to sit, stand and walk for extended periods of timeFLSA StatusNon-ExemptTools and Equipment Used:Laptop or desktop computer, phone, headset, webcamTravel:Work Address:RemotePage 1 of 2This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.You have been redirected to a Savers / Value Village job page#J-18808-Ljbffr
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Customer Service Rep II
1 week ago
Houston, United States Callapg Full time**Customer Service Rep II** Job titleCustomer Service Rep II LocationHouston, TX **Customer Service Rep II Summary** This role will be responsible for providing front line Hassle-Free service to our customers through multiple service channels. Duties will include but are not limited to answering inbound phone call, corresponding with customers via e-mails...
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Customer Service Advocate II
1 month ago
Houston, United States Harris Health System Full timeThe Customer Service Advocate II is a position within the Community Health Choice Customer Service Center that is primarily responsible for, but not limited to responding to incoming hotline inquiries as they relate to benefits and eligibility verifi Customer Service, Advocate, Service, Retail, Healthcare, Customer
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Marketing Specialist Ii
4 weeks ago
Houston, United States Valicor Environmental Services LLC Full timeMarketing Specialist II About Us: Valicor Environmental Services is a leading provider of non-hazardous wastewater treatment, recycling, and disposal solutions for industrial and manufacturing customers across North America. With a commitment to sustainability and environmental stewardship, Valicor helps businesses manage their waste streams responsibly...
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Customer Service Specialist
2 hours ago
Houston, United States Goose Cap Enterprises Full timeJob DescriptionJob DescriptionCUSTOMER SERVICE SPECIALISTFull Time and Part TimeJob SummaryAt Goose Cap, we're obsessed with customer service. That's why we're hiring a care specialist to help us provide the best possible experience to every customer who interacts with us. The customer care specialist will bridge the gap between what our...
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Marketing Specialist II
4 weeks ago
Houston, United States Valicor Environmental Services LLC Full timeJob DescriptionJob DescriptionMarketing Specialist IIAbout Us:Valicor Environmental Services is a leading provider of non-hazardous wastewater treatment, recycling, and disposal solutions for industrial and manufacturing customers across North America. With a commitment to sustainability and environmental stewardship, Valicor helps businesses manage their...
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Marketing Specialist II
6 hours ago
Houston, United States Valicor Full timeValicor Environmental Services is a leading provider of non-hazardous wastewater treatment, recycling, and disposal solutions for industrial and manufacturing customers across North America. With a commitment to sustainability and environmental stewardship, Valicor helps businesses manage their waste streams responsibly while minimizing their environmental...
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Customer Service Specialist
2 days ago
Houston, United States Health Matching Account Services Full timeJob DescriptionJob DescriptionJOB DESCRIPTION SUMMARYThe Customer Service Specialist will monitor accounts and contact clients who need assistance withtheir account and help them resolves issues. Specialists will work with existing and potentialcustomers by answering product and service questions. The person is well organized and canhandle multiple...
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Houston, United States CSW Industrials Inc. Full time** Customer Service Communications Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01234 Showing 1 location **Job Details** **Description** RectorSeal is seeking a customer-oriented **Customer Service Communications Specialist.** The Customer Service Communications Specialist will act as a liaison, provide...
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Customer Service Rep II
2 weeks ago
Houston, United States Westinghouse Electric Company Full timeWe are searching for Customer Service Rep II. The position is a 9-month contract assignment. This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective...
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Customer Service Credit Specialist
4 days ago
Houston, United States CSW Industrials Inc. Full time** Customer Service Credit Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001405 Showing 1 location **Job Details** **Description** The **Customer Service Credit Specialist** will ensure the timely processing and accuracy of all product returns, pricing credits, warranty and freight claim requests and research and verify...
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Customer Service Rep II
3 weeks ago
Houston, United States Westinghouse Electric Company Full timeWe are searching for Customer Service Rep II. The position is a 9-month contract assignment.This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective...
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Customer Service Rep II
3 weeks ago
Houston, United States Westinghouse Electric Company Full timeWe are searching for Customer Service Rep II. The position is a 9-month contract assignment.This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective...
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Customer Service Rep II
3 weeks ago
Houston, United States Westinghouse Electric Company Full timeWe are searching for Customer Service Rep II. The position is a 9-month contract assignment.This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective...
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Customer Service Order Specialist
4 weeks ago
Houston, United States Kirby Roberts & Co. Full timeJob DescriptionJob DescriptionThe Customer Service Order Specialist will receive orders via email. Person will enter order into SAP & manage from order to cash and following through delivery and invoicing.Customer Service Order Specialist Responsibilities include:Interact directly with customers via phone and/or email.Respond promptly to customer...
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Sales/Customer Service Specialist
1 month ago
Houston, United States TAXA Inc Full timeJob DescriptionJob DescriptionTaxa Outdoors is seeking a Sales/Customer Service Specialist to join our team. This person will be the first point of interaction with our company for customers who need assistance with service issues.Job Description:• Respond to phone calls, emails, letters, and other forms of communication from dealers and retail customers...
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Order Processing and Customer Service Specialist
2 weeks ago
Houston, United States Burnett Specialists Staffing & Recruiting Full timeJob Description Order Processing and Customer Service Specialist $18-20 per hour Our client is a reputable Calibration specialist seeking a detail-oriented and organized Shipping and Receiving Clerk to join their team. Excellent benefits once the temp to hire period ends, Opportunities to grow within the company. Seeking candidates who have more order...
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Order Processing and Customer Service Specialist
2 weeks ago
Houston, United States Burnett Specialists Full timeJob DescriptionJob DescriptionOrder Processing and Customer Service Specialist$18-20 per hourOur client is a reputable Calibration specialist seeking a detail-oriented and organized Shipping and Receiving Clerk to join their team.Excellent benefits once the temp to hire period ends,Opportunities to grow within the company. Seeking candidates who have more...
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Houston, Texas, United States Sherwin-Williams Full timeThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...
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Contract Specialist II
1 month ago
Houston, United States Texas Department of Aging & Disability Services Full timeJob Description: Contract Specialist II The Texas Health and Human Services Commission (HHSC) seeks highly qualified candidates to fill the Contract Specialist II position with Community Services (CS), Community Care Services (CCS), Community Care Services Contracts (CCSC) Section. HHSC is driven by its mission statement “We Serve Texas.” The ideal...
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Customer Service 1
3 weeks ago
Houston, United States Pilot Freight Service Full time** Customer Service 1** **Job Category****:** Stations-Central **Requisition Number****:** CUSTO03913 Showing 1 location **Job Details** **Description** Pilot Freight Services is seeking a full time **Customer Service 1 Representative** to work in our **Houston, TX Station,** located in **Humble, TX.** The hours for this position are **Monday through Friday....