Business Control Manager

3 weeks ago


Hunt Valley, United States Bank of America Full time
Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

The Business Control Manager - Preferred Project Execution is a member of the Consumer Investments (CI) Supervision Leadership Team and reports to several different stakeholders potentially including other Division Supervision Managers (I and II) and the Complex Products & Platform Supervision leader, while keeping the Business Segment Supervision Executive (BSSE) informed on significant matters. The Strategic Initiatives Manager is responsible for the development of new and the enhancement of existing Supervision technologies, processes, and strategies which exist within the broader Supervision Organization. By developing close partnerships with the CI Supervision Leadership Team, the CI Platform and Business Risk Team, the Capital Markets Team/Investment Solutions Group (ISG), the Credit Risk Team, and the related Platform, Digital, and Technology teams, the Business Strategy & Intelligence Manager will prioritize and drive CI Supervision's operational excellence agenda.

Within this role, the Business Strategy & Intelligence Manager may or may not manage direct reports from time-to-time given business needs. He or she functions independently, or with minimal guidance, but must keep the Business Segment Supervision Executive informed on significant matters. The Business Strategy & Intelligence Manager supports the company's business objectives and contributes to responsible growth by monitoring and preventing manipulative market activities in ways that minimize regulatory, financial and reputational risks. She or he is actively involved in the development of Consumer Investments written supervisory policies and procedures (WSPs) and will support the creation and implementation of supervisory controls and procedures for all activity impacting the line of business including additional product offerings, services or processes.

Required Qualifications:
  • Strong communication, time management and organizational skills
  • Strong leadership and willingness to collaborate with partners
  • Prior experience managing projects and executing change within a financial services firm
  • Excellent proficiency using Microsoft Office products such as Word, Excel, and Powerpoint
Desired Qualifications:
  • FINRA Series 7, 8 or 9/10, 24, and 63/65 or 66, or their equivalent
  • Experience with Structured Query Language (SQL) and the firm's multiple data repositories (Strategy Data Platform, EdgeWare, DB2, etc.)
  • Excellent project management skills
  • Ability to manage complex project(s) simultaneously in a fast-paced, matrixed environment with strong attention to detail and accuracy
  • Strong problem solving skills, excellent analytical and presentation skills; ability to synthesize complex data into actionable presentations / reports and communicate technical concepts to non-technical clients
  • Self-motivation, self-direction skills and the ability to manage multiple priorities without sacrificing quality or timelines
  • Must have excellent organizational skills and be able to handle multiple tasks to meet extremely compressed deadlines
  • Excellent communication skills (verbal, written and presentation), active listening skills, influencing and facilitation skills
  • High level of credibility with executives, various line managers and business partners; demonstrated ability to influence, negotiate, and drive to results
  • Proficiency using Microsoft Office products such as Project, SharePoint, and Visio
  • Demonstrated PowerPoint presentation skills and ability to target messaging to different audiences
  • Proven experience with managing a large, complex group of stakeholders and ability to communicate effectively and influence decisions to achieve desired results
  • Excellent decision making skills with an assertive and proactive communication style
  • Enthusiastic, energetic, determined and positive - especially under pressure
  • Ability to handle project coordination, delivery and execution while doing analysis/assessment of solutions to drive business outcomes
  • Critical thinker and risk minded
Enterprise Job Description:
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

Responsibilities:
  • Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
  • Performs monitoring and testing of controls, identifying issues and control improvements for remediation
  • Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
  • Manages the performance and productivity of team members that conduct quality inspection reviews
  • Ensures timely execution of QA activities including control execution, case management, and results reporting
  • Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
  • Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
Additional Skills Used:
  • Controls Management
  • Oral Communications
  • Risk Management
  • Stakeholder Management
  • Strategy Planning and Development
  • Continuous Improvement
  • Drives Engagement
  • Influence
  • Strategic Thinking
  • Talent Development
  • Data and Trend Analysis
  • Decision Making
  • Monitoring, Surveillance, and Testing
  • Problem Solving
  • Quality Assurance


Shift:
1st shift (United States of America)

Hours Per Week:
40

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