Front Desk Representative
3 days ago
Location: Denver, CO
Job Type: Full-Time
Position Overview
We are seeking a friendly, organized, and customer-focused Front Desk Representative to be the first point of contact for our clients, visitors, and team members. The ideal candidate will handle a variety of administrative tasks and provide excellent service, ensuring that all interactions at the front desk reflect the values and professionalism of our organization.
Key Responsibilities
- Customer Service: Greet visitors, clients, and employees warmly, ensuring a welcoming and professional experience.
- Scheduling: Manage appointments, meetings, and conference room bookings using [software/tool, e.g., Microsoft Outlook].
- Administrative Tasks: Handle incoming and outgoing mail, manage office supplies inventory, and assist with clerical duties such as filing and data entry.
- Security and Access: Maintain a log of visitors, issue temporary badges, and ensure adherence to security protocols.
- Problem-Solving: Respond to customer inquiries and complaints efficiently or escalate to the appropriate department.
- Team Collaboration: Work closely with other departments to coordinate activities and provide necessary support.
- High school diploma or equivalent; additional certifications in administration or customer service are a plus.
- Strong verbal and written communication skills.
- Proficiency in [software, e.g., MS Office Suite, scheduling tools].
- Ability to multitask and maintain attention to detail.
- Problem-solving mindset with a proactive attitude.
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