Assistant Banking Center Manager

2 weeks ago

Falmouth, United States The Cape Cod Five Cents Savings Bank Full time
SUMMARY:

The Assistant Banking Center Manager (ABCM) supervises the staff at a Cape Cod 5 Banking Center. Responsible for monitoring performance and operations, ensuring the highest level of customer care for Bank customers. As a trusted financial advisor, the ABCM will advise and deliver a full range of financial services to customers to meet their financial goals. As a member of the retail management team, the ABCM will provide exceptional care and support to staff in achieving their professional goals.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES, IN PRIORITY ORDER:

  1. Oversees and supervises Banking Center staff for purposes of day-to-day administration of job duties, including scheduling, communicating overall goals, operations and coaching reinforcing principles and values.
  2. Monitors and decisions management reports.
  3. Develops rapport with customers, greeting customers by name, understand account ownership types and authority, being responsive and timely with correspondence and problem resolution, while displaying a caring attitude (GUEST philosophy).
  4. Provides backup to retail staff positions andBanking CenterManager.
  5. Provides excellent customer care to customers relative to daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures.
  6. Performs banking transactions including processing deposits and loan payments, verifying cash and endorsements, check cashing, money orders and treasurer's check issuance and savings bond redemption.
  7. Fulfills all Banking Center opening and closing activities.
  8. Introduces and advises on the Bank's deposit and consumer loan products and services to appropriately meet customer needs.
  9. Proficient in determining customers' existing and prospective financial needs and identifies referrals to other business lines, e.g., Investment Services, TAM, Commercial Lending, Treasury Management, etc. Maintain a working knowledge of product and service offerings including consumer, business, deposit, lending, non-profit, retirement, digital banking, debit cards, etc.
  10. Confidently discuss customer lending opportunities and assists customers in preparing loan applications for home equity loan products and other consumer loans.
  11. Safeguards customer trust by upholding the duty of customer confidentiality.
  12. Complies with all required laws, regulations, policies, and procedures.
  13. Timely completion of all assigned learning activities.
  14. Proficient in vault custodian duties.
  15. Actively participate in Banking Center meetings and one-on-one coaching sessions.
  16. Participates/volunteers in community groups and events.
  17. Additional duties as assigned.


EDUCATION & CERTIFICATIONS: (Minimum education required to perform the duties of this position):

  • Bachelor's degree or equivalent experience (5+ years) in financial services industry and willingness to pursue higher education
  • Complete Small business lending training within 12 months of hire
  • Nationwide Mortgage Licensing System (NMLS) Registration
  • Notary Public commission
  • Completion of Medallion signature guarantee training required
KNOWLEDGE, SKILLS & ABILITIES:
  • Three or more years progressive retail banking experience including minimum of one year supervisory experience
  • Conversant in all Bank business lines
  • Ability to independently complete and mentor others in transactions and all platform services, including transactions, account opening, consumer loan products, IRAs, trust accounts, etc.
  • Ability to execute more complex account openings and transactions independently
  • Ability to supervise staff at the RBI-IV levels
  • Critical thinking, decision making and problem solving skills
  • Demonstrated high level of judgement and decision making ability
  • Demonstrated ability to fulfill the opening/closing activities of the Banking Center
  • Prior customer relationship building experience
  • Must have a supervisory aptitude
  • Demonstrated management and leadership skills
  • Must have cyber security awareness to protect the digital environment, the Bank, and customers
COMPETENCIES:
  • Managerial Courage
  • Technology Savviness/Digital Enthusiast
  • Financial Comprehension
  • Adaptability and Flexibility
  • Sales Aptitude
  • Eager and Agile Learner


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Assistant Manager

    Found in: Talent US C2 - 2 weeks ago

    Falmouth, United States Cadete Enterprises Full time

    Pay Range: $18-$19?Cadete Enterprises is currently hiring an Assistant Manager to join our team at Dunkin’. We’ll let you in on a little secret... While everyone knows that America Runs on Dunkin’, we know that Dunkin’ runs on our incredible team members. With a competitive wage, monthly bonus potentials, plus training & support for ample growth...

  • Assistant Project Manager

    6 days ago

    Falmouth, United States CareerBuilder Full time

    Do you want to join our Geo-data revolution? Fugros global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more...

  • Assistant Project Manager

    5 days ago

    Falmouth, United States Fugro Consultants Full time

    Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more...

  • Assistant Director of Nursing

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago

    Falmouth, United States Planet Healthcare Full time

    Addiction Treatment Center – Assistant Director of NursingSUMMARY:The Assistant Director of Nursing (ADON) will assist in ensuring the nursing department provides consistent, attentive, and efficient care to patients. The ADON is responsible for working closely with the Director of Nursing in all aspects of planning, organizing, developing, and...

  • Assistant Director of Nursing

    3 days ago

    Falmouth, United States Planet Healthcare Full time

    Addiction Treatment Center – Assistant Director of NursingSUMMARY:The Assistant Director of Nursing (ADON) will assist in ensuring the nursing department provides consistent, attentive, and efficient care to patients. The ADON is responsible for working closely with the Director of Nursing in all aspects of planning, organizing, developing, and...

  • Assistant Director of Nursing

    1 week ago

    Falmouth, United States PlanetHealthcare Full time

    Addiction Treatment Center Assistant Director of Nursing SUMMARY: The Assistant Director of Nursing (ADON) will assist in ensuring the nursing department provides consistent, attentive, and efficient care to patients. The ADON is responsible for working closely with the Director of Nursing in all aspects of planning, organizing, developing, and implementing...

  • Business Information Management Specialist

    Found in: Appcast US C2 - 9 minutes ago

    Falmouth, United States Robertson & Company Ltd. Full time

    Banking Experience is a MUSTTops skills:Advanced ExcelData MappingExperience in Data collection and requirements gatheringExperience within large organizationsProject Management experienceMUST HAVE:1.) Knowledge of program/project delivery methodologies2.) Ability to manage large scall data mapping efforts. Familiar with visualization tools (tableau, excel,...

  • Research Assistant I

    2 days ago

    Falmouth, United States Maine Medical Center Full time

    Summary Position Summary Conduct a variety of research activities related to the collection, organization, and analysis of data under the general supervision of the principal investigator (PI) or senior staff. Assist scientists working in areas such as epidemiology, psychology, sociology, clinical research, statistics, decision science, health care...

  • Administrative & Development Associate (Part-time)

    7 days ago

    Falmouth, United States The 300 Committee Land Trust Full time

    **The 300 Committee Land Trust (T3C), Administrative & Development Associate (Part-Time, 20 hours/week)** The Administrative & Development Associate oversees T3C’s membership program and provides fundraising and administrative support for all aspects of T3C’s mission. The Administrative & Development Associate reports to the Executive Director who...

  • Summer Day Camp Assistant Director

    2 weeks ago

    Falmouth, United States KE Camps Full time

    KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for elementary-aged children. Our Staff are the backbone of our programs and therefore, we pride ourselves on giving them an incredible amount of support. As a staff member, we...

  • Medical Lab Assistant

    2 days ago

    Falmouth, United States Maine Health Full time

    Full Time 5 Bucknam Rd Laboratory Support Day Shift Experienced, qualified applicants are eligible for a $5,000 Sign-on Bonus. This bonus will be prorated for Part Time or Per Diem positions. Please note this bonus is not available to current MaineHealth employees or prior employees that have been separated for less than 6 months. NorDx is seeking...

  • Assistant Driller

    Found in: Talent US C2 - 21 hours ago

    Falmouth, United States Fugro Full time

    Job DescriptionDo you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build, and operate...

  • Patient Care Assistant

    Found in: Talent US C2 - 3 weeks ago

    Falmouth, United States Cape Cod Healthcare Full time

    Purpose of Position :Assist residents in activities of daily living and intervention as appropriate to meet the needs of the participants. Is knowledgeable of and understands the needs of the resident population. Description : Is knowledgeable of and practices departmental procedures, safety regulations, and adheres to local, state and federal...

  • Operations Manager I, Orthopedics

    Found in: Appcast US C2 - 2 weeks ago

    Falmouth, United States Cape Cod Healthcare Full time

    PURPOSE OF POSITION:Responsible for the management of all phases of office operations for the orthopedic practices of the Medical Affiliates of Cape Cod, including fiscal oversight, staff, and patient services. PRIMARY DUTIES AND RESPONSIBILITIES:Prioritizes patient access to physicians, providers, and ancillary care services.Serves as a conduit for...

  • Operations Manager I, Orthopedics

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago

    Falmouth, United States Cape Cod Healthcare Full time

    PURPOSE OF POSITION:Responsible for the management of all phases of office operations for the orthopedic practices of the Medical Affiliates of Cape Cod, including fiscal oversight, staff, and patient services. PRIMARY DUTIES AND RESPONSIBILITIES:Prioritizes patient access to physicians, providers, and ancillary care services.Serves as a conduit for...

  • Operations Manager I, Orthopedics

    2 weeks ago

    Falmouth, United States Cape Cod Healthcare Full time

    PURPOSE OF POSITION:Responsible for the management of all phases of office operations for the orthopedic practices of the Medical Affiliates of Cape Cod, including fiscal oversight, staff, and patient services. PRIMARY DUTIES AND RESPONSIBILITIES:Prioritizes patient access to physicians, providers, and ancillary care services.Serves as a conduit for...

  • Administrative Assistant 1, Infectious Disease

    Found in: Talent US C2 - 4 days ago

    Falmouth, United States Cape Cod Healthcare Full time

    Purpose of Position :To perform non-clinical activities with the medical office to ensure the highest level of patient satisfaction. To create and maintain effective office procedures, systems and communication mechanisms at both IDCS program sites (Cape Cod & Falmouth Hospitals). Description : Provides the following at both IDCS program sites (Cape...

  • Financial Crimes Risk Specialist

    5 days ago

    Falmouth, United States TD Bank Full time

    **Work Location**: Falmouth, Maine **Hours**: 40 **Pay Details**: **Line of Business**: Financial Crime Risk Management The Financial Crimes Risk Specialist supports the development and maintenance of specialized domains of TD’s AML/ATF/Sanctions/ABAC programs, including frameworks, policies, standards, procedures, awareness and specialized training,...

  • Personal Support Specialist

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Falmouth, United States Falmouthsea Full time

    ** Personal Support Specialist (PSS)** ** Falmouth by the Sea** **A Legacy of Delivering Quality Senior Care** **POSITION SUMMARY** As part of a high-functioning care team, the PSS carries out care for our Residents, which he/she has been certified to perform. The PSS reports to the facility Administrator. **Essential Job Functions** This facility expects...

  • Taco Bell

    2 weeks ago

    Falmouth, United States Taco Bell Full time

    Taco Bell Falmouth is currently hiring a full time or part time Restaurant Supervisor for our Falmouth, VA location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell Falmouth in order to achieve customer satisfaction, quality...