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Collision Center Service Writer

4 months ago


Cary, United States RPG Full time
Actively Hiring Collision Center Service Writers

Elevate your customer service prowess to new heights with our client. We're on the lookout for a driven Collision Center Service Writer to become the friendly face of our collision center. Dive into a role where you'll be the go-to expert, ensuring each customer's repair journey is seamless and stress-free.

Key Responsibilities:
  • Extend a warm welcome to customers upon their arrival at the collision center, meticulously gathering details about their repair requirements.
  • Partner closely with our skilled technicians to assess vehicle damages, crafting precise repair estimates.
  • Act as a liaison with insurance companies, orchestrating smooth claims processing and approvals.
  • Keep our valued customers in the loop regarding the progress of their repairs, swiftly addressing any concerns that may arise.
  • Maintain impeccably organized records documenting repairs, estimates, and customer interactions.
  • Champion our unwavering commitment to delivering unparalleled customer service and satisfaction.
Desired Qualifications:
  • Previous experience in customer-facing roles, particularly within the automotive sphere, is highly regarded.
  • Possess exceptional communication skills, adept at fostering positive interpersonal connections.
  • Thrive in dynamic, team-centric environments, exhibiting adaptability and a can-do attitude.
  • Proficiency in navigating various computer software is a must, with a readiness to acquire new skills as necessary.
  • Familiarity with collision repair processes and insurance protocols is considered a valuable asset.
Perks & Benefits:
  • Enjoy a competitive hourly wage ranging from $25 to $30, reflective of your expertise and dedication.
  • Embrace a comprehensive benefits package encompassing health, dental, and vision coverage, prioritizing your well-being.
  • Revel in paid time off and company holidays, striking the perfect work-life balance.
  • Secure your financial future with our 401(k) retirement savings plan, complemented by a company match.
  • Seize ongoing training and development opportunities tailored to enhance your professional skills and growth.

Ready to embark on a fulfilling career journey with a company that truly values your unique talents and unwavering dedication? Take the first step and apply today