Client Partner- Digital Transformation

3 weeks ago

New York, United States iLink Digital Full time
Job Description
iLink is looking for experienced, hands-on, execution-oriented Client Partners preferably with a background in Client Management, Account Management, Product and Program Management to own and manage iLink's business and its growth with its customers.

This is an exciting position that requires a highly motivated individual to manage relationships, develop business strategies, and enable digital transformation for our customers.

Location: New York, Seattle, Dallas

Requirements
•Minimum 8 years of work experience in client management, account management including some experience with Program Management or Technology Delivery Management roles post Bachelors.
•Create a strategic relationship with key client stakeholders including IT Leaders, Engineers, Enterprise Architects, and C-Level executives such as CIOs, CTOs, CROs and CDOs
•Mine for opportunities, establish connections and grow business
•Ability to articulate and present digital transformation ideas and trends to executives and decision-makers and
•Have direct responsibility for business relationships and customer satisfaction and drive success measured by renewals and new revenue growth.
•Organize Quarterly Business Reviews (QBRs) between client leadership, iLink executives, and delivery leadership.
•Handle SoWs, work orders, and MSA related discussions. Resource and invoice projections for managed accounts.
•Good understanding of technical delivery processes and best practices. Ability to lead status presentations and manage stakeholders.
•Excellent business acumen and interest in technology to understand the application of various technologies to business problems and use cases.
•Work closely with delivery teams and customers to ensure that client expectations are met in terms of delivery quality and timelines.
•Knowledge in any of the technology areas such as Data and AI, Power Platform, Salesforce, Out systems etc.
•Sound knowledge and experience on modern cloud data technologies (Microsoft / Snowflake / AWS / GCP)

Benefits
  • Competitive salaries
  • Medical Insurance
  • Employee Referral Bonuses
  • Performance Based Bonuses
  • Flexible Work Options & Fun Culture
  • Robust Learning & Development Programs
  • In-House Technology Training

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