Senior Digital Organizing Specialist
2 weeks ago
The ACLU seeks applicants for the full-time position of Senior Digital Organizing Strategist in the National Political Advocacy Department of the ACLU's National office in Washington, DC or New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month.
The National Political Advocacy Department (NPAD) works to strengthen the efforts of the ACLU at the federal, state, and local levels of government. The department harnesses the political power that comes from having more than eleven million members and supporters, as well as affiliates in every state. Through grassroots organizing, lobbying and policy work, and issue campaigns, the ACLU seeks to achieve profound change in the legislative, administrative and electoral arenas.
WHAT YOU'LL DO
The Senior Digital Organizing Strategist will report to the Deputy Organizing Director.
YOUR DAY TO DAY
- Operate core systems and carry out key tasks in support of organizing-based strategies and tactics throughout NPAD, across a multi-issue spectrum of civil liberties and civil rights subject matter areas
- Maintain ACLU-style and consistent language framework across emails, text and call scripts, landing pages, and other common organizing modalities Manage ACLU People Power's EveryAction CRM, and the various functionalities incorporated within the system
- Oversee CRM and other Organizing tools data quality assurance matters and recommend solutions for resolving data quality concerns, performance issues, and end-user problems
- In coordination with Deputy Organizing Directors, stay abreast of ACLU security and privacy policies, and assist in evaluating the security and privacy capabilities of potential third-party applications
- Manage ACLU People Power email program to produce emails to effectively mobilize and recruit volunteers, in support of priority NPAD campaigns and other programming
- Handle operation of email calendar, manage schedules and help ensure that high priority campaigns/programs can secure access to the email platform, helping Organizing Advisors and Organizing Strategists meet their campaign objectives
- Perform A/B testing for outgoing emails to test performance and trends
- Maintain consistent awareness of adjustments that must be made within key organizing systems (e.g. email suppressions, state-specific exclusions, etc.)
- Oversee permanent, non-campaign specific volunteer teams (such as the call team and text team).
- Propose and implement the creation of new permanent, non-campaign-specific volunteer teams and systems that address the strategic and programmatic needs of ACLU campaigns.
- Help troubleshoot the operation of organizing tools (e.g. click to call tools, connector lines, dialers, People Power helpdesk, etc.) that are fundamental to volunteer teams and organizing strategies. Specific current tools include, but are not limited to, ThruText, ThruTalk, etc.
- Administer all People Power Power social media accounts, and ensure up to date content is posted and managed
- Integrate other digital tools and platforms utilized for organizing advocacy into EveryAction
- Measure and report trends and performance of volunteers and volunteer actions within EveryAction
- Be committed to advancing the mission of the ACLU
- Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
- Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts
- Knowledge of the EveryAction CRM
- Experience with A/B testing
- Significant experience with issue/electoral digital organizing management
- Good in statistical analysis and research
- Ability to work largely independently as well as within a team
- Ability to project manage effectively with minimal supervision
- Ability to work in a fast-paced environment, simultaneously handle many tasks; work efficiently, meeting multiple deadlines, while remaining composed under pressure
- Ability to assess the needs and propose recommendations for resources to support campaign initiatives
- Strong communications skills in order to convey complex concepts, research and analysis in a clear and concise manner
- Ability to provide geopolitical expertise and ability to conduct strategic/political studies and assessments for the application of strategies and tactics
The ACLU values equity, transparency, and clarity in pay. Consistent with the ACLU's compensation philosophy there is a set salary for this role. The ACLU also has a locality adjustment policy that applies to salaries. The annual salary for this position is $128,778 (Level F), reflecting the salary of a position based in New York, NY. This position is subject to a hybrid schedule of 2 days/week or 8 days/month in-office.
WHY THE ACLU
For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people.
We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being.
At the ACLU, we offer a broad range of benefits, which include:
- Time away to focus on the things that matter with a generous paid-time off policy
- Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)
- Plan for your retirement with 401k plan and employer match
- We support employee growth and development through annual professional development funds, internal professional development programs and workshops
Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe 'We the People' means all of us.
With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law.
The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email benefits.hrdept@aclu.org. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.
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