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Customer Service Specialist with Sales Focus

1 month ago


Chicago, United States Novadriving Full time

Customer Service Specialist with Sales Focus (Chicago) Chicago, United States | Posted on 01/03/2024 The Customer Service Specialist with Sales Focus will play a pivotal role in customer satisfaction and achieving sales objectives. The incumbent will be responsible for delivering exceptional customer service, resolving queries, and actively promoting the company's products and services to drive sales. Responsibilities: Customer Service: Manage customer inquiries and issues efficiently and professionally. Provide detailed information about products and services. Ensure customer satisfaction through positive interactions. Present and promote products and services persuasively. Meet and exceed established sales targets. Communication: Maintain clear and effective communication with customers through various channels (phone, chat, email). Collaborate with other departments to resolve issues and enhance the customer experience. Recording and Follow-up: Keep accurate records of customer interactions and sales activities. Follow up on unresolved queries and ensure timely resolution. Requirements Requirements: Previous experience in customer service and sales. Exceptional verbal and written communication skills. Results-oriented with the ability to meet sales objectives. Basic knowledge of the company's products and services. Ability to work effectively in a team environment. Requirements: Previous experience in customer service and sales. Exceptional verbal and written communication skills. Results-oriented with the ability to meet sales objectives. Basic knowledge of the company's products and services. Ability to work effectively in a team environment. #J-18808-Ljbffr