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Call center representative
2 months ago
Are you ready to shine? Handle 20-30 inbound calls/day, tackle technical issues (engine troubles, part requests), and dazzle customers in our showroom. Turn service calls into sales effortlessly Must be available on weekends. Onsite 8:30-5 M-F. Salesforce skills? Even better Enjoy 5 weeks of top-notch training. Jump into a vibrant, fast-paced environment where your customer service skills can truly sparkle. Apply now and become a key player in our success story
salary: $16 - $18 per hour
shift: First
work hours: 8 AM - 8 PM
education: High School
Responsibilities
Respond to Technical Customer Inquiries: Address issues related to engine performance, part replacements, and smoking engines.
Customer Service Calls: Handle calls that may lead to sales opportunities, ensuring efficient and professional service.
Utilize Salesforce: Use Salesforce to look up client accounts and document interactions.
Mechanical Competence: Apply mechanical knowledge to support customers effectively.
Occasional Showroom Assistance: Engage with showroom customers as needed.
The essential functions of this role include:
Skills Call Center Call Center Support Telephone Etiquette CRM Basic Software Skills Active Listening Typing Skills Basic Computer Skills
Qualifications Years of experience: 1 year Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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