Senior SBA/Commercial Managed Loan Specialist

3 weeks ago

Napa, United States Redwood Credit Union Full time

Redwood Credit Union is a not-for-profit financial institution that believes in people over profits. Our mission is to passionately serve the best interests of our Members, team members, and communities. Sticking to that vision has made us one of the most loved financial partners in the many communities we serve. In fact, RCU is the 8th largest credit union in California-and growing. Due to this growth, we recently completed construction on our new, 8-acre campus in Napa and are ready to welcome more than 500 valued team members

Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It's all possible with a leadership team committed to hiring talented people and helping them develop their careers.

If this sounds like a place you'd like to be, we're eager to meet you

This role is responsible for the administration of assigned portfolio of SBA and Commercial

Watch/Classified loans, including meeting with Borrower/Members, negotiating various loan default resolutions.

Additionally, the role is responsible for administration of commercial construction loan portfolios, including draw disbursements, modifications and extensions, coordinate 504 debentures pay off activities. They oversee the third-party vendor for collateral insurance monitoring, reviewing of reports, coordinating resolution, ensuring timely payment of force placed coverage premiums and maintaining Member service levels.

Essential Functions

    • Responsible for the monitoring, sound maintenance and timely reporting of a portfolio of assigned moderate to high complexity SBA/Commercial Watch/Classified loans (WC).
    • Performs moderate borrower interaction, including telephone calls, face-to-face and business site meetings, to evaluate status of collateral/operating concerns.
    • Responsible for the evaluation and recommendation of resolution for distressed or troubled loans, including appropriate risk rating, feasible workout/restructure or Action Plans, structuring of settlement agreements, Bankruptcy case management, and pursuit of appropriate legal action.
    • Ensures collateral preservation, engages timely site inspections, appraisers, environmental evaluations, collateral inventory activities, and recommends collateral liquidation and/or asset disposition strategies, minimizing and mitigating risk, maintaining collateral value and facilitating highest possible recovery of CU debt. Engages and manages all appropriate collateral/assets disposition professionals.
    • Recommend appropriate Loan Loss Reserve levels, preparing Impairment Analysis documentation.
    • Liquidate real estate or other collateral assets, as necessary, and/or manage properties or other assets owned by Credit Union, to mitigate risk, maintain value and facilitate acceptable liquidation results.
    • Act as liaison with legal counsel, controlling legal expenses, to ensure appropriate representation for CU, in collection activities, bankruptcy or litigation.
    • Act as liaison with U. S. Small Business Administration, timely and accurately preparing and submitting SBA Guaranty Purchase packages within SBA Loan Program guidelines.
    • Performs all activities within SBA Loan Program Requirements, Regulatory guidelines and Redwood CU guidelines/policies.
    • Provide exceptional service to all Members, portfolio related professionals, volunteers, internal employees and service providers.
    • Answer Member questions as they relate to Business Service deposits and loans.
Knowledge, Skills and Abilities
    • Extensive knowledge of SBA Loan Program Requirements and related Regulatory guidelines for SBA/Commercial/Construction lending activities, documentation, servicing and commercial real estate loan closing procedures and practices.
    • Extensive knowledge in collateral perfection and related documentation.
    • Extensive knowledge in Commercial Construction loan documentation, collateral perfection, project management, lien waiver/construction law, disbursement and draw processing, whether through direct disbursement or Third Party Funds Control Company.
    • Solid background in problem credit administration, including bankruptcy law, real estate law and legal collection strategies.
    • Strong negotiation, analytical, problem-solving and decision-making skills.
    • Exercise high degree of judgment and discretion in making decisions or recommendations.
    • Ability to manage a complex workload that includes multiple tasks, conflicting priorities and multiple stakeholders, working independently and with minimal supervision.
    • Excellent attention-to-detail skills, organizational and time management skills, pride in work, with high levels of accuracy and ability to switch gears quickly.
Education and Experience
    • A combination of education and experience equivalent to an Associates' Degree plus a minimum of -five to eight years progressively responsible experience in SBA, Commercial RE, Commercial Construction administration, troubled SBA/Commercial loan portfolio administration, commercial/business lending documentation, Commercial RE Title/Land Use, and/or legal/bankruptcy/collections of SBA/Commercial credit.


Compensation: Base starting range: $42.00 to $56.00 per hour commensurate with experience.

Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Redwood Credit Union offers a robust benefits package to our eligible employees including:

•Competitive medical, dental, and vision insurance, mental health offerings

•Employee performance incentive plan

•Salary Advancement- Merit increase based on performance

•401(k) program with employer match

•Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off

RCU Discounts and Perks-

- RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

- RCU employees are eligible for a 1% discount on all recreational or boat loan products

- 2% discount off Visas and LOC Loans through RCU

- 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.

- 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.

- 0% interest on garment, fitness, or home office equipment loan of up to $500

- 100% financing for employee purchased homes

Why work for Redwood Credit Union?

•Local financial institution, providing unparalleled service since 1950

•Recognized by Newsweek as one of "America's Best Credit Unions 2024"

•Top 5 Healthiest Credit Union in the USA, rated by Glatt Consulting

•Voted Best Places to Work in the North Bay 18 years in a row

•World-class employee engagement scores

•Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

•Recognized by Forbes as one of "America's Best Small Employers 2023"

Internal Team Members

If you are a current Team Member, please apply through the internal careers page located in RCUNET.

We are an Equal Opportunity Employer

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