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Raceway Concession Attendant Cashier

2 months ago

Spokane, United States Northern Quest Resort & Casino Full time
Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.

Summary of Functions

Serves and assists patrons in all concert/show venues by performing the following functions:

Essential Duties and Responsibilities

• Prepares, sells and serves food and beverage to patrons in concessions stand

• Communication with cooks relaying food usage and quality control

• Cleans and sanitizes work areas, equipment and utensils, segregates and removes garbage

• Stores food safely in designated areas.

• Answers questions of customers with information regarding the items being served.

• Provide constant, attentive and friendly service to all guests, greets guests in appropriate manner.

• Serve beverages according to MAST guidelines.

• Occasionally clears dirtied dishes and garbage to maintain the cleanliness of the concession stand.

• Prepare Raceway Concessions as needed in preparation for the event.

• Assist other concession attendants with all of the above to ensure total Teamwork.

• Complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level.

• Maintain the cleanliness of all Raceway events and service stations.

• Maintains clean and stocked food and beverage stations.

• Accurately operate a cash register.

• Provide guests with the proper change when handling cash.

• Accurately process debit/credit card transactions.

• Correctly perform all necessary paper and bookwork at shifts end.

• Relay any complaints, problems or positive remarks to shift supervisor.

• Attend all training meetings.

• Assist in other projects, as directed.

• Ensure compliance with the Kalispel Tribe of Indians - State of Washington Gaming Compact, Internal Controls, NIGC Regulations and Northern Quest Casino Policies and Procedures.

• Available and willing to work any changes in hours deemed necessary for business levels.

• Responsible for maintaining a consistent, regular good attendance record.

• May be required to be a panelist for the Internal Review Board Process.

• This job description does not list all the duties of this position. You may be instructed by management to perform other duties as assigned.

Additional Functions

• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.

• Other duties as directed.Hours are determined by 24-hour schedule and subject to change.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

• High school diploma or general education degree (GED); and/or one to three months related experience and/or training helpful; or equivalent combination of education and experience.

• Experience working as a cashier or waiter/waitress preferred.

• Must possess excellent customer relations and customer service skills.

• Knowledge of a 24-hour, 7 day a week operation.

• Skill in identifying and resolving problems under pressure conditions.

• Work nights, weekends and holidays as required.

• Employment is contingent upon a favorable outcome of a background investigation.

Certificates, Licenses, Regulations

• Ability to obtain and maintain a Tribal Gaming License.

• Payment Card Industry Training

• Washington State Food Handler Permit within 14 days of start date.

• Hepatitis A vaccination.

• Mandatory Alcohol Server Training (MAST) certification.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently involves sedentary work: exerting up to 40 pounds of force and/or a negligible amount of force to lift, carry, push, pull or otherwise move objects, including the human body.

• Occasionally involves light work: exerting up to 30 pounds of force and/or up to 40 pounds of force and/or negligible amount of force to move objects.

• Occasionally lift and/or move up to 65 pounds with assistance.

• Constantly requires the ability to receive detailed information through oral communication, and to make fine discrimination in sound.

• Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.

• Constantly requires working with fingers rather than the whole hand or arm.

• Constantly requires repetitive movement of the wrists, hands and/or fingers.

• Constantly requires walking or moving about to accomplish tasks.

• Constantly requires standing and/or sitting for sustained periods of time.

• Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms.

• Constantly requires raising objects from a lower to a higher position or moving objects horizontally.

• Occasionally requires stooping which entails the use of the lower extremities and back muscles.Infrequently requires crouching.

• Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles.The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is often subject to outside environmental conditions and to wet and/or humid conditions.The noise level in the work environment is often high.