Medical order intake specialist

3 weeks ago


Roswell, United States Randstad Full time

Are you a detail oriented medical professional looking to grow your data entry skills? This position will also be involved with distribution related activities, domestic / international shipping, and will provide administrative support for Operations Management as required for medical devices & supplies. This position will be responsible for managing email and phone communication with hospitals placing orders. This will be an on site position located in Roswell, GA with the working hours of Monday- Friday 8am- 5pm.

salary: $22 - $24 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

1. Receive, verify, and place domestic and international customer orders into company system
2. Assist in new customer account set-up
3. Confer with internal and external customers by telephone to provide general information on medical devices
4. Prepare distribution (domestic/international) shipping documentation in compliance with policies and procedures
5. Assist in the resolution of customer complaints by collecting/clarifying / documenting complaint details
6. Receive and initiate return goods authorization documentation for routine returns and customer complaints; assist with product returns
7. Process documentation as required to support manufacturing and quality functions
8. Maintain orderly files for purchase orders, sales orders, receiving documents, and documents related to inventory transactions
9. Data entry
10. Communicate via email with hospitals and customers for order management and intake
11. Responsible for the identification and timely reporting of all customer complaints (incidents/events) received

Skills

Order Fulfillment HIPAA Verbal Communication Data Collection Receiving Incoming Calls Medical Terminology Data Entry Order Intake Medical Device
Qualifications Years of experience: 3 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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