Customer Care Representative

2 months ago


Franklin, United States GuildQuality Full time

Created: May 14th 2021 **Customer Care Representative**

Full-time employee Franklin, TN

This position is primarily responsible for meeting with homeowners to determine areas of concern and coordinate repair schedules. Once repairs are completed, verify accuracy of subcontractor workmanship.

* Receives calls and review correspondence from homeowners.

* Schedules appointments with homeowners.

* Conducts repair inspections with homeowners, utilizing extreme tact and diplomacy.

* Determines repairs to be made using discretion to satisfy customer requests and creates work order schedules.

* Communicates repairs needed to field and office staff; refers repair requests for unwarranted items to management.

* Communicates and coordinates with subcontractors regarding work orders and schedules; uses diplomacy in dealing with subcontractors.

* Verifies completion of subcontractor workmanship and communications completion to office staff.

* Authorizes billing requests after reviewing submitted charges for accuracy.

* Performs other duties as assigned by Customer Care Executive.

* High school graduate or equivalent.

* Three years customer service with three to five years construction experience.

**Application URL**



  • Franklin, United States PetVet Care Centers Full time

    Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Essential Functions: Provides excellent customer service in-person, over...


  • Franklin, United States Johnson Comfort Full time $18 - $22

    Job DescriptionJob DescriptionCustomer Care Representative  Johnson Comfort is looking for a Customer Care Representative to join our team in our Franklin office. This individual will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and...


  • Franklin Park, United States HOYA Vision Care Full time

    HOYA and Seiko Driven by passion for innovation and development, Hoya Vision is constantly moving boundaries. By use of extensive research and cutting- edge technology we provide tailored optimized experiences - both for the eye care professional and the spectacle wearer. Join The HOYA Vision Care Team! For over 60 years, HOYA Vision Care has been a...


  • Franklin, United States Circle K Stores Inc. Full time

    Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible...


  • Franklin, United States Arrow Exterminators Full time

    Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience. Our administrative representatives enjoy benefits including: generous...


  • Franklin, United States GuildQuality Full time

    Created: Apr 3rd 2021 **Customer Care Coordinator** Full-time employee Franklin, TN This position is primarily responsible for responding quickly and courteously to all homeowner calls, requests, and complaints. Coordinates subcontractors and Customer Care Field Representatives with all efforts in assisting homeowners in resolving Customer Care issues. *...


  • Franklin, Tennessee, United States GuildQuality Full time

    Job SummaryGuildQuality is seeking a highly skilled Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.Key ResponsibilitiesMeet with clients to understand their needs and...


  • Franklin, Tennessee, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a skilled and motivated Customer Service Representative to provide exceptional service to our customers and resolve any issues that may arise.Provide top-notch customer service to ensure customer satisfactionResolve customer complaints in a professional and timely mannerWork collaboratively with other team...


  • Franklin, United States IPEG, Inc. Full time

    Customer Service Representative Conair Job Type Full-time Description Conair, part of the IPEG Industrial Group, is a leading producer of auxiliary equipment for the plastics processing industry. We make and market over 450 different products, including resin-drying systems, blenders, feeders and material-conveying systems, temperature-control equipment,...


  • Franklin, United States Drake Software Full time

    Responsibilities The Customer Service Representative will be responsible for responding to customer inquiries and providing support through phone, email, and chat channels. The role also involves troubleshooting technical issues with the software and ensuring customer satisfaction by resolving issues and providing accurate information to...


  • Franklin, United States Rentokil Initial Full time

    **Customer Service Representative** CAROUSEL_PARAGRAPH * Franklin, Massachusetts * Customer Service/Support * 29967 Rentokil ** Share Job** ** Job Description** **Customer Service Representative** Target Specialty Products is proud to be a leading national wholesale distributor of specialty agricultural chemicals, application equipment, products,...


  • Franklin, United States Lee Company (TN) Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsFranklin, TN time typeFull time posted onPosted 29 Days Ago job requisition idR-2021-960 **Build What Matters** Recognized locally and nationally as a top workplace, at Lee Company our mission is to create a workplace where all...


  • Franklin, Tennessee, United States Lennar Full time

    About LennarLennar is one of the nation's leading homebuilders, dedicated to making a positive impact and creating an extraordinary experience for our Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service.Our TeamWe are seeking a highly motivated and customer-focused individual to join our team as a...


  • Franklin, United States Acro Full time

    Job Title: Customer Service Representative Duration: 12 Months Contract (Possibility of Extension) Location: Franklin, MA Pay: $20/hour on w2 basis without benefits Job Summary: The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and...


  • Franklin, United States Russell Tobin Full time

    Job Title: Customer Service Representative Location: Franklin, MA 02038 (ON SITE) Job Pay Rate: $19 20.50/hour on W2 Job Type: 12+ Contract role (Possible Temp To Hire) Shift: 1st Shift M-F 7-4pm EST Job Description: The main function of a customer service representative is to interact with customers to provide information in response to inquiries about...


  • Franklin, United States Russell Tobin Full time $20

    Job DescriptionJob DescriptionJob title: Customer Service Representative Location: Franklin, MA 02038Duration: 12 months contract Pay range: $20 hr. - $20.50 hour  Summary:The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve...


  • Franklin, United States Tandym Group Full time

    A services organization in Wisconsin is looking to fill an immediate need with the addition of a new Customer Service Representative to their staff. Responsibilities: The Customer Service Representative will: Provide pricing and delivery information Perform customer verifications and set up new customer accounts Receive, process and verify accuracy of...


  • Franklin, United States Acro Service Corp Full time

    Job Title: Customer Service RepresentativeDuration: 12 Months Contract (Possibility of Extension)Location: Franklin, MAPay: $20/hour on w2 basis without benefitsJob Summary:The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve...


  • Franklin, United States Acro Service Corp Full time

    Job Title: Customer Service RepresentativeDuration: 12 Months Contract (Possibility of Extension)Location: Franklin, MAPay: $20/hour on w2 basis without benefitsJob Summary:The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve...


  • Franklin, United States Russell Tobin Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation: Franklin, MA 02038 (ON SITE)Job Pay Rate: $19 – 20.50/hour on W2Job Type: 12+ Contract role (Possible Temp To Hire)Shift: 1st Shift M-F 7-4pm ESTJob Description:The main function of a customer service representative is to interact with customers to provide information in...