Property Manager

4 weeks ago


Kansas City, United States MSB Resources Full time

Job Title: Property Manager, Multifamily (Lease-Up)

Job Description

The Property Manager oversees a multi-faceted property. This position works closely with the ownership group to provide consistency in operations throughout their portfolio as well as provide a single point of contact for the client.

ESSENTIAL JOB DUTIES:

• Operations - Ensuring the smooth running of the community operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.

• Customer service - Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.

• People development - Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.

• Marketing - Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.

• Leading by example - Instilling, maintaining, and modelling the mission to be the best national management company.

• Supervise day-to-day operations of entire on-site team, ensuring that all policies and procedures are being followed.

• Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.

• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.

• Manage and maintain all aspects of overall community budget and finances

• Work with leasing staff to ensure that leasing/marketing goals are being met.

• Maintain positive relations with all community vendors.

• Coordinate special projects as requested by supervisor.

• Perform any other related duties as required or assigned.

COMPETENCIES:

• Must be detail oriented and able to focus with frequent interruptions

• Experience in supervisory role and managing staff

• Experience in writing and maintaining budgets

• Maintains confidence and protects operations of business by keep information confidential

• Oversee entire staff within assigned portfolio


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