Patient Services Coordinator III
3 days ago
Job Description - Patient Services Coordinator III (3307903) Internal Medicine Associates (IMA) Primary Care Practice PRINCIPAL DUTIES AND RESPONSIBILITIES: The Patient Services Coordinator III, under supervision of the Group Practice Administrator, is the primary connection between patients and providers. This role provides general administrative support to healthcare providers in this high-volume, ambulatory setting. Welcomes patients and visitors to the clinic in a professional, consistent, timely and respectful manner. Effectively interacts with a diverse population. Performs all check-in and check-out functions as outlined by MGH/MGPO front desk standards, including verifying demographic and insurance information. Collects co-payments and meets copay collection targets as set by the Division and Primary Care. Triages complex telephone calls utilizing courteous customer service skills. Manages flow in waiting room, including updates to patients on wait times, and maintains neatness. Actively participates in the “team huddles” as part of the caring role of patients in team-based care. Schedules appropriate resources, such as interpreter services, as needed for the patient visit. Provides clinicians with scheduling support and day-to-day support. Verifies insurance coverage and alignment with the correct PCP. Actively involved in Primary Care practice re-design and process improvement. Tracks and coordinates appointments related to patient population management initiatives. Assists in training and orientation of new coordinators and staff. Performs all duties and responsibilities of a Patient Service Coordinator I and II. Performs all other duties that are unit specific and are appropriate to this level of position. Other tasks as assigned. Qualifications EDUCATION: High school diploma or GED equivalent required. 3-4 years of related experience preferably in a healthcare setting. Undergraduate or Associates degree preferred. SKILLS/ABILITIES/COMPETENCIES REQUIRED: Exceptional organizational skills and ability to organize time and priorities effectively, asking for direction when appropriate. Flexibility to handle multiple tasks and deadline pressures. Ability to effectively manage day-to-day operational tasks. Adeptly establish priorities. Is flexible to accommodate changes in priorities. Demonstrates initiative, continually strives to enhance the credibility of department. Takes ownership and responsibility for work and behavior. Ability to solve problems and resolve complex issues on behalf of providers and patients. Appropriately seeks guidance and direction. Excellent interpersonal and communication skills and a good command of English language. Knowledge of Microsoft Office Suite; Epic experience preferable. WORKING CONDITIONS: General clinic office setting. High volume ambulatory clinic. Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged. Primary Location Work Locations MGH 15 Parkman 15 Parkman Avenue Job Customer Service Organization Massachusetts General Hospital (MGH) Schedule Full-time Standard Hours: 40 Shift Day Job Posted Shift Description: 8:45-5:15 or 9-5:30 Employee Status Regular Recruiting Department: MGH Internal Medicine Associates #J-18808-Ljbffr
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Patient Service Coordinator III
4 weeks ago
Boston, Massachusetts, United States Massachusetts General Hospital(MGH) Full timeJob SummaryWe are seeking a highly skilled and organized Patient Service Coordinator III to join our team at Massachusetts General Hospital (MGH). This role will provide exceptional customer service to neurosurgical patients, supporting all aspects of physician practice for clinical care management.Key ResponsibilitiesSchedule patient appointments, including...
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Patient Services Coordinator III
4 months ago
Boston, United States Mass General Brigham Full timePatient Services Coordinator III-(3293822) Description The Lead Patient Services Coordinator, under general supervision of the Practice Manager, works collaboratively with leadership to oversee the day-to-day operations and the supervision of all administrative and facilities staff. The PSC III has direct supervision of the desk staff to include...
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Inpatient Patient Service Coordinator III
2 weeks ago
Boston, United States Mass General Brigham Full timeDescription: GENERAL SUMMARY/ OVERVIEW STATEMENT: The Massachusetts General Hospital Division of Palliative Care & Geriatric Medicine Patient Service Coordinator III (PSC III). The PSC III will assist the division’s inpatient teams through programmatic, administrative, scheduling, financial and operational task support. This is an in-person...
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Patient Services Coordinator III
7 days ago
Boston, United States Mass General Brigham Full timeDescription: Internal Medicine Associates (IMA) Primary Care Practice PRINCIPAL DUTIES AND RESPONSIBILITIES: The Patient Services Coordinator III, under supervision of the Group Practice Administrator, is the primary connection between patients and providers. This role provides general administrative support to healthcare providers in this high-volume,...
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Inpatient Patient Service Coordinator III
2 weeks ago
Boston, United States Mass General Brigham Full timeDescription: GENERAL SUMMARY/ OVERVIEW STATEMENT: The Massachusetts General Hospital Division of Palliative Care & Geriatric Medicine Patient Service Coordinator III (PSC III). The PSC III will assist the divisions inpatient teams through programmatic, administrative, scheduling, financial and operational task support. This is an in-person Monday-Friday...
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Patient Services Coordinator III
2 weeks ago
Boston, United States Mass General Brigham Full timeDescription: GENERAL SUMMARY/OVERVIEW STATEMENT: The Lead Patient Services Coordinator, under general supervision of the Practice Manager, works collaboratively with leadership to oversee the day-to-day operations and the supervision of all administrative and facilities staff. The PSC III has direct supervision of the desk staff to include performance and...
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Patient Services Coordinator III
2 weeks ago
Boston, United States Mass General Brigham Full timeDescription: This role offers a $750 sign on bonus to eligible external candidates. The Patient Services Coordinator is an essential part of the care team serving as the primary point of contact for patients. The Patient Services Coordinator (PSC), under general supervision, provides administrative support to healthcare providers in a high-volume ambulatory...
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Patient Service Coordinator III
3 weeks ago
Boston, United States Massachusetts General Hospital Full timeJob Description - Patient Service Coordinator III - Boston Main Campus (3306198) Massachusetts General Hospital - Physical and Occupational Therapy Department is seeking Patient Service Coordinators to join the MGH - Outpatient Physical Therapy Team at the MGH Boston Main Campus location. Are you the type of person who excels at thinking on your feet, using...
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Patient Navigator III
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Patient Navigator III
2 weeks ago
Boston, United States Boston Medical Center Full timePosition Summary All candidates should make sure to read the following job description and information carefully before applying. The Patient Navigator III assists patients, families, and caregivers to navigate the many systems encountered during their healthcare journey. Provides administrative support by performing general clerical work to support...
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Patient Navigator III
3 weeks ago
Boston, United States Boston Medical Center Full timePosition Summary The Patient Navigator III assists patients, families, and caregivers to navigate the many systems encountered during their healthcare journey. Provides administrative support by performing general clerical work to support patients, providers, and care team members including referral processing, phone triage, DME support, and other duties as...
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Patient Navigator III
3 months ago
Boston, United States Boston Medical Center Full timePOSITION SUMMARY: The Patient Navigator III assists patients, families, and caregivers to navigate the many systems encountered during their healthcare journey. Provides administrative support by performing general clerical work to support patients, providers, and care team members including referral processing, phone triage, DME support, and other duties as...
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Patient Navigator III
3 weeks ago
Boston, United States Boston Medical Center (BMC) Full timePosition SummaryAll candidates should make sure to read the following job description and information carefully before applying.The Patient Navigator III assists patients, families, and caregivers to navigate the many systems encountered during their healthcare journey. Provides administrative support by performing general clerical work to support patients,...
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Patient Navigator III
2 weeks ago
Boston, United States Boston Medical Center (BMC) Full timeJob DescriptionPosition SummaryThe Patient Navigator III assists patients, families, and caregivers to navigate the many systems encountered during their healthcare journey. Provides administrative support by performing general clerical work to support patients, providers, and care team members including referral processing, phone triage, DME support, and...
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Patient Navigator III
4 months ago
Boston, United States Boston Medical Center Full timePOSITION SUMMARY: The Patient Navigator III assists patients, families, and caregivers to navigate the many systems encountered during their healthcare journey. Provides administrative support by performing general clerical work to support patients, providers, and care team members including referral processing, phone triage, DME support, and other duties as...
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Patient Services Coord. III
3 weeks ago
Boston, United States Massachusetts General Hospital Full timeJob Description - Patient Services Coord. III - Plastic Surgery (3304891) Patient Services Coord. III - Plastic Surgery - ( 3304891 ) Under the supervision of the Senior Administrative Manager, provides a broad level of administrative support to a physician, medical practice or clinic for patient care and administrative activities. Works independently to...
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Patient Service Coordinator III
1 week ago
Boston, United States Massachusetts General Hospital Full timeMassachusetts General Hospital - Physical and Occupational Therapy Department is seeking Patient Service Coordinators to join the MGH - Outpatient Physical Therapy Team as a Patient Service Coordinator - Per Diem at the MGH Boston Main Campus locatio Patient, Coordinator, Per Diem, Service, Customer Service, Healthcare
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Patient Care Coordinator-Cornea
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Boston, United States Ophthalmic Consultants Of Boston Full timeOphthalmic Consultants of Boston (OCB) is currently seeking a Patient Care Coordinator to join our Cornea team. This is a full time opportunity Monday through Friday. This position does allow for 2-3 days remote if so desired. The Patient Care Coordinator will be responsible for upholding OCB values of outstanding patient care, Unity, Ethics & Integrity,...
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Patient Navigator III
3 weeks ago
Boston, MA, United States Boston Medical Center (BMC) Full timePosition Summary The Patient Navigator III assists patients, families, and caregivers to navigate the many systems encountered during their healthcare journey. Provides administrative support by performing general clerical work to support patients, providers, and care team members including referral processing, phone triage, DME support, and other duties...
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Patient Service Coordinator III
2 weeks ago
Boston, United States Mass General Brigham Full timeDescription: Massachusetts General Hospital - Physical and Occupational Therapy Department is seeking Patient Service Coordinators to join the MGH - Outpatient Physical Therapy Team as a Patient Service Coordinator - Per Diem at the MGH Boston Main Campus location. Are you the type of person who excels at thinking on your feet, using good judgment and...