Guest Service Expert

1 month ago


Tempe, United States Marriott International Inc Full time
Additional InformationPart Time
Job Number24181279
Job CategoryFood and Beverage & Culinary
LocationThe Phoenician a Luxury Collection Resort Scottsdale, 6000 East Camelback Road, Scottsdale, Arizona, United States, 85251VIEW ON MAP
SchedulePart Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand a collection of Europe's most celebrated and iconic properties serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale a portal to the destinations cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
  • Guest Service Expert>

    6 months ago


    Tempe, United States Smashburger Full time

    Smashburger - 2010 E Elliot Rd [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize food...


  • Tempe, United States Marriott International Inc Full time

    Additional InformationDay Shift Job Number24181998 Job CategoryFood and Beverage & Culinary LocationJW Marriott Scottsdale Camelback Inn Resort & Spa, 5402 East Lincoln Drive, Scottsdale, Arizona, United States, 85253VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on the...


  • Tempe, United States Marriott Full time

    Additional Information Pay: $19.35/hour, Full Time, Part Time, Houseman, Housekeeping Aide Job Number 24150256 Job Category Housekeeping & Laundry Location Residence Inn Tempe Downtown/University, 510 South Forest Avenue, Tempe, Arizona, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs...

  • Guest Service Expert

    4 weeks ago


    Tempe, United States Marriott International, Inc Full time

    Additional InformationPart TimeJob Number24181279Job CategoryFood and Beverage & CulinaryLocationThe Phoenician a Luxury Collection Resort Scottsdale, 6000 East Camelback Road, Scottsdale, Arizona, United States, 85251VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about putting food on...

  • Guest Service Expert

    1 month ago


    Tempe, United States Marriott International, Inc Full time

    Additional InformationPart TimeJob Number24181279Job CategoryFood and Beverage & CulinaryLocationThe Phoenician a Luxury Collection Resort Scottsdale, 6000 East Camelback Road, Scottsdale, Arizona, United States, 85251VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about putting food on...

  • Guest Service Agent

    1 month ago


    Tempe, United States Peachtree Hospitality Management Full time

    We are looking to hire2 Part-Time Guest Service Agent (must have flexible schedule). We are looking for a super star Guest Service Agent to join our already great team.Do you have a winning personality, always willing to help and love to smile, then you are the person we are looking for. This position is responsible for processing check-ins/outs, securing...

  • Housekeeping Expert

    1 month ago


    Tempe, Arizona, United States Marriott Full time

    Job Title: Guest Environment ExpertAt Marriott International, we're committed to delivering exceptional guest experiences. As a Guest Environment Expert, you'll play a critical role in maintaining the cleanliness and appearance of our hotel, ensuring that every guest feels welcome and valued.Key Responsibilities:Maintain the cleanliness and organization of...


  • Tempe, Arizona, United States Tharaldson Hospitality Full time

    Job Title: Guest Service AgentWe are seeking a highly skilled and enthusiastic Guest Service Agent to join our team at Tharaldson Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key Responsibilities:Greets and registers guests,...


  • Tempe, United States Nothing Bundt Cakes Full time

    Benefits: Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Crea Guest Service, Representative, Service, Guest, Restaurant, Retail

  • Guest Service Agent

    1 month ago


    Tempe, United States Tharaldson Hospitality Full time

    Guest Service Agent/Front Desk Agent Evening shift 3 PM - 11 PM Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily...


  • Tempe, United States Wingstop Full time

    Wingstop - 555 N Scottsdale Rd Ste 102 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests...


  • Tempe, United States Wingstop Full time

    Wingstop - 2700 West Baseline Rd Ste. 104 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with...


  • Tempe, United States Extended Stay Full time

    Extended Stay - 2165 West 15th [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...


  • Tempe, Arizona, United States Omni Hotels Full time

    Job SummaryOmni Hotels & Resorts is seeking a Security Officer to primarily work the overnight shift at our Tempe location. This role plays a critical role in ensuring the safety and security of our guests, associates, and hotel assets.This position requires a proactive individual with strong problem-solving skills and the ability to remain calm under...


  • Tempe, United States Schulte Companies Full time

    Schulte Companies - 225 E Apache Blvd [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby and common...

  • Guest Coordinator

    6 months ago


    Tempe, United States Ulta Beauty, Inc. Full time

    OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging —even as they’re plotting a bold, strategic course of exciting innovations...


  • Tempe, United States Schulte Full time

    Collegiate Hotel Group®, is seeking a Guest Service Representative to join Graduate Tempe and its brilliant team of hospitality enthusiasts. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focusing on personal recognition in a warm and authentic manner Reviews arrival list daily and assists in preparing, assembling and delivering welcome...


  • Tempe, Arizona, United States Marriott Phoenix Resort Tempe at the Buttes Full time

    Job Title: Guest Relations SupervisorJoin our team at the Marriott Phoenix Resort Tempe at The Buttes as a Guest Relations Supervisor, where you will play a vital role in delivering exceptional guest experiences.Job Summary:The Guest Relations Supervisor is responsible for providing hotel support and services in accordance with Marriott's Core Ambitions,...


  • Tempe, United States Marriott Phoenix Resort Tempe at the Buttes Full time

    POSITION OVERVIEW:The Guest Relations Supervisor will provide hotel support and services in accordance with Marriott’s Core Ambitions, Purpose, Brand Identity, Values, and Sprit to Serve. The Guest Relations Supervisor takes responsibility for all aspects of the Guest Recognition operations. Be pro-active, creative and results driven. The Guest Relations...

  • Culinary Expert

    4 weeks ago


    Tempe, Arizona, United States Twenty Four Seven Hotels Full time

    Job Summary:We are seeking a skilled Cook to join our team at Twenty Four Seven Hotels. As a key member of our culinary team, you will be responsible for providing exceptional food service to our guests, maintaining high standards of quality and consistency, and ensuring a positive dining experience.Responsibilities:Prepare and cook a variety of dishes to...