Front Desk/Sales Associate

4 months ago

Huntington Beach, United States StretchLab Full time

Sales AssociateJob DescriptionStretchLab is seeking a high energy, passion filled and sales motivated Sales Associate that is fitness minded and has a love for community and for our brand at our brand new studio that will be located in the Seacliff Village shopping center at Yorktown and Main Streets near City Hall.Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted and group stretching. With co-founders coming from the personal training industry, StretchLab has created a variety of offerings to empower clients to 'Live Long'. StretchLab has gathered a team of experts already certified in an array of related fields - physical therapy, chiropractic medicine, yoga, Pilates, and more - and brought in the world's leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab's proprietary Flexologist ™ training ensures that their clients receive a world class stretching session. StretchLab currently has more than 100 locations open nationwide with immediate plans for expansion.StretchLab Surf City is among the newest studios in the franchise network. At StretchLab, we aim to improve lives through the power of stretch. We coach our clients to improved health, flexibility, and mobility and exceed their expectations by applying our individual and team knowledge to the issues they face. We accomplish this by actively listening and honest communication. Personal integrity, a commitment to excellence, and a dedication to our clients and colleagues set our studio apart from all others. Sales Associates will live these ideals and work with the team towards success.POSITION:The purpose of the Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into introductory stretches and, eventually, full memberships. The Sales Associate also assists with retaining current members. Fitness knowledge or background is preferred but not required. REQUIREMENTS: Excellent sales, communication, and customer service skills requiredGoal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retailMust be able to work weekends and eveningsPart-time position typically between 25 and 35 hours per week, with possibility of more.Ability to learn and use the Club Ready software systemAbility to stand or sit for up to 8 hours throughout the workdayMust be fluent in English and have excellent communication skills via in-person, phone and email; bilingual candidates encouraged to applyMust be able to work under pressure and meet tight deadlinesMust have proficient computer skillsDaily and/or occasional local travel may be requiredRESPONSIBILITIES:Assist the General Manager with the sales process of lead generation, follow up, and closeBook and confirm prospective clients into introductory stretches or classesGreet and check-in clients and prospects when they enter the studioConduct tours of the facility while establishing a relationship and targeting individual's needs and wantsParticipate in pop-up marketing events through pre-sales and beyond, including the set-up, event, and break-down of temporary facilitiesManage social media accounts and send periodic email to members under the general manager's supervisionMaintain acceptable level of personal sales productionEmphasize and enforce objectives of the club as a complementary wellness providerPresent available services to current or prospective membersBook quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classesParticipate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studioMaintain Club Ready booking software accurately in coordination with headquarters and local proceduresEnsure studio is clean and tidy; adhere to strict COVID-19 cleaning practicesOther duties as assignedCOMPENSATION & PERKS:Competitive compensation based on experienceFree or discounted membershipsCommission paid on salesOpportunity for bonus based on performanceOpportunities for growth within the studios, including additional sales and management opportunities Job Type: Part-time; potential for full-time; hourlyPay: Depends upon Experience, skills, and qualificationsExperience:fitness: 1 year (Preferred)sales: 1 year (Preferred)Work Location: Surf City Huntington Beach California

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