Customer Service Representative

2 weeks ago


Maryland Heights, United States Graybar Full time

Make a difference.

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.

In this role you will:

  • Ensure every customer experience is top notch in quality
  • Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
  • Take an active role in selling Graybar goods and services on inbound calls
  • Provide support on product selection and application
  • Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims
What you bring to the table:
  • Strong communication skills
  • A passion for customer service
  • Ability to handle a variety of customer situations with enthusiasm and tact
  • 2+ years experience preferred
  • High School education
  • 2 year or 4 year degree preferred
Work shift and hours:
  • Full-time, hourly, non-exempt
  • Monday - Friday fully in-office
  • 8:00am - 5:00pm
  • Predictable work schedule to plan your life around: no weekends or nights.
  • Paid time-off, including 3+ weeks of vacation, sick time, and volunteer time.
Compensation Details:
  • The expected pay rate for this position is starting at $21.50/hour depending on experience.


Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Apply now and find out what's next for you.
At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan As a full-time employee of Graybar, you will accrue THREE weeks of vacation during your first 12 months, and will have access to a wide variety of our benefits. Benefits include: Medical Insurance and Prescription Drug, Dental Insurance, Vision Plan, Life Insurance, Flexible Spending Accounts, Disability Benefits, Profit Sharing Plan, 401(k) Savings Plan, Paid Vacation, Sick Days and Holidays, Employee Recognition Program

Equal Opportunity Employer/Vet/Disabled

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest

  • Maryland Heights, Missouri, United States Circle K Full time

    Key Responsibilities:As a Customer Service Representative at Circle K, you will provide prompt and courteous customer service, resolving customer issues on shift. You will also ring up all sales on the cash register properly and perform multi-function operations of fuel consoles, lottery machines, and other equipment. Additionally, you will inspect store...


  • Maryland Heights, Missouri, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's McKelvey Rd location.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized and accurateContribute to a clean and welcoming store...


  • Maryland Heights, Missouri, United States E & R Industrial Full time

    Job Title: Customer Service RepresentativeJob Summary:The Customer Service Representative will play a crucial role in delivering exceptional service to E & R Industrial customers, extending end-to-end support and service to specialized customers, field specialists, and account managers.Key Responsibilities:Work in a fast-paced multi-channel environment,...


  • Maryland Heights, Missouri, United States On The Run Convenience Full time

    Key Responsibilities:As a Retail Customer Service Representative at On The Run Convenience, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment. You will also be working closely with the food program and contributing to the overall success of the store.Key...

  • Customer Service

    5 days ago


    Maryland Heights, United States Waterway Carwash Full time

    Overview:  Waterway is now hiring Customer Service - Representatives at $17 per hour for our Westport location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job...


  • Maryland Heights, Missouri, United States Graybar Full time

    {"title": "Customer Service Representative", "description": "Key ResponsibilitiesAs a Customer Service Representative for Graybar\u2019s Strategic Accounts Team, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing...


  • Maryland Heights, Missouri, United States Oak View Group Full time

    Job SummaryThe Customer Service Representative will be responsible for providing excellent customer service to guests at the concession stand. This includes operating a point of sale system, accepting payment, and preparing and serving concession items.This role requires strong communication skills, attention to detail, and the ability to work in a...


  • Maryland Heights, Missouri, United States Mr Handyman Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our team, you will be responsible for handling customer project requests, providing excellent customer service, and promoting our services to potential customers.Key ResponsibilitiesReceive and...


  • Maryland Heights, Missouri, United States Graybar Full time

    Customer Service RepresentativeMake a difference in the lives of our customers by providing exceptional service and support.Key Responsibilities:Ensure every customer experience is top-notch in qualityHandle incoming and outgoing customer calls and written correspondence in a professional, timely mannerTake an active role in selling Graybar goods and...


  • Maryland Heights, Missouri, United States On The Run Convenience Full time

    Customer Service RepresentativeAt On The Run Convenience, we're looking for a friendly and approachable Customer Service Representative to join our team. As a key member of our store team, you'll be responsible for providing exceptional customer service, operating the register, and maintaining a clean and welcoming store environment.Key...

  • Customer Service

    1 month ago


    Maryland Heights, United States Waterway Carwash Full time

    Overview:  Waterway is now hiring Customer Service - Representatives at $17 per hour for our Westport location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job...


  • Maryland Heights, Missouri, United States Mr Handyman Full time

    Job Title: Customer Service and SalesAt Mr. Handyman, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our team, you will be responsible for handling customer calls and email correspondence, managing service technician schedules, and promoting the highest...


  • Maryland Heights, Missouri, United States On The Run Convenience Full time

    Customer Service Representative Job DescriptionAt On The Run Convenience, we're looking for a skilled Customer Service Representative to join our team. As a key member of our staff, you'll be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers.Key Responsibilities:Greet and assist customers in a...


  • Maryland Heights, Missouri, United States On The Run Convenience Full time

    Customer Service Representative Job DescriptionAs a Customer Service Representative at On The Run Convenience, you will be responsible for providing exceptional customer service to our valued customers. Your primary duties will include greeting customers, operating the cash register, and making purchase suggestions to enhance their shopping experience.Key...


  • Maryland Heights, Missouri, United States Waterway Carwash Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Waterway Carwash. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and creating a positive experience for every visit.Key...


  • Maryland Heights, Missouri, United States Mr Handyman Full time

    Job Title: Customer Service and Sales RepresentativeAt Mr. Handyman, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our team, you will be responsible for handling customer project requests, managing service technician schedules, and providing exceptional...


  • Maryland Heights, Missouri, United States Mr Handyman Full time

    About the RoleAs a Customer Service Representative and Sales Associate at Mr. Handyman, you will play a vital role in representing our company on customer calls and email correspondence. This position requires strong communication skills, attention to detail, and the ability to work independently as well as part of a team.Key ResponsibilitiesManage customer...


  • Richmond Heights, Virginia, United States Automatic Leasing Service Full time

    Job DescriptionAre you a natural problem-solver who loves making lives easier and people happier? We are seeking a Customer Service Representative to join our team at Automatic Leasing Service. As a key point of contact for our customers, you will provide prompt, friendly, and effective solutions to their inquiries. Using your strong communication skills,...


  • Capitol Heights, Maryland, United States Virginia Linen Service Inc Full time

    Job Opportunity: We are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling accounts receivable, and performing basic accounting and data entry tasks.Responsibilities:Provide telephone customer...


  • Maryland Heights, Missouri, United States Blackmore and Glunt, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Blackmore and Glunt, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer...