Current jobs related to Customer Service Representative I - Falls Church - Kastle Systems
-
Customer Service Representative
3 months ago
Falls Church, United States AlphaGraphics Full timeBENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life...
-
Customer Service Representative
4 weeks ago
Falls Church, Virginia, United States U-Haul Full timeCustomer Service Representative Job DescriptionU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...
-
Customer Service Representative
7 hours ago
Falls Church, Virginia, United States U-Haul Full timeJob Summary:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need on their journeys.Responsibilities:* Assist customers with U-Haul products and services* Use U-Scan technology...
-
Customer Service Representative
3 months ago
Falls Church, United States U-Haul Full timeLocation: 5654 Columbia Pike, Falls Church, Virginia 22042 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
3 weeks ago
Falls Church, Virginia, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a positive and productive work environment.Key ResponsibilitiesProvide excellent...
-
Customer Service Representative
2 weeks ago
Falls Church, Virginia, United States Ferguson Enterprises, Inc. Full timeAbout the RoleFerguson Enterprises, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our showroom team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and contributing to the success of our business.Key ResponsibilitiesAssist customers on...
-
Customer Service Representative
5 days ago
Falls Church, Virginia, United States U-Haul Full timeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at U-Haul. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and providing a positive experience. Responsibilities:• Assist customers with U-Haul products...
-
Bilingual Spanish Service Desk Representative
1 month ago
Falls Church, United States Cognosante Full timeSecurity Clearance required: Public Trust Do you want to make a difference? Cognosante employees are passionate about improving people's lives. With an innovative mindset and an unwavering commitment to those we serve, we partner with healthcare, civilian and defense agencies to deliver exceptional public services and programs. Our multi-faceted technology...
-
Customer Service Representative
1 month ago
Falls Church, Virginia, United States Ferguson Enterprises, Inc. Full timeAbout the RoleFerguson Enterprises, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Showroom Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and contributing to the success of our...
-
Customer Service Representative
3 weeks ago
Cuyahoga Falls, Ohio, United States Employ-Temps Staffing Service Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Employ-Temps Staffing Services.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, handling incoming phone orders, answering calls, and...
-
Customer Service Representative
2 weeks ago
Falls Church, United States U-Haul Full timeLocation: 5654 Columbia Pike, Falls Church, Virginia 22042 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
3 weeks ago
Falls Church, United States U-Haul Full timeLocation: 5654 Columbia Pike, Falls Church, Virginia 22042 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Showroom Customer Service Representative
2 months ago
Falls Church, United States Ferguson Enterprises, Inc. Full timeSince 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each...
-
Customer Care Representative
3 weeks ago
Falls Church, United States CHEMTREC Full timeInterested in joining our team? We are currently hiring a Customer Care Representative. Customer Care Representative Position Type: Full Time Location: Falls Church, VA Position Summary A detail-oriented individual, responsible for the communication with and day-to-day maintenance of CHEMTREC accounts and their representatives. This includes processing and...
-
B2B Customer Service Representative II
4 weeks ago
Sheboygan Falls, United States Johnsonville Full timeJohnsonville, LLC and its Members are committed to having the highest impact on our customers success. Our Customer Service Team is committed to this goal and has an excellent opportunity for a detail-oriented, proactive, energetic individual, who i Customer Service, Customer Service Representative, Representative, Manufacturing, Retail, Service
-
Customer Service Representative
1 month ago
Falls Church, Virginia, United States Walgreens Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...
-
Customer Service Representative
3 weeks ago
Falls Church, Virginia, United States Walgreens Full timeJob Description:We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.Key...
-
Customer Care Representative
7 days ago
Falls Church, United States ECI Consulting Group Full timeWe are an outsourced marketing agency looking for a Customer Care Representative to join our team on a permanent basis. You will work with our Customer Care Representatives and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio. Core...
-
Customer Service Representative
2 days ago
Falls Church, Virginia, United States Savers | Value Village Full timeCustomer Service AssociateAt Savers / Value Village, we're passionate about creating an exceptional experience for our customers, donors, and team members. As a Customer Service Associate, you'll play a vital role in delivering outstanding customer service, ensuring a positive shopping experience, and fostering a culture of inclusivity and respect.What...
-
Customer Service Representative
4 weeks ago
Falls Church, Virginia, United States The Sherwin-Williams Company Full timeJob SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at The Sherwin-Williams Company.Key ResponsibilitiesProvide exceptional customer service to wholesale and retail customers, ensuring their needs are met and exceeded.Work closely with customers to determine their needs, answer questions...
Customer Service Representative I
3 months ago
Overview:
Join the leader in providing smarter solutions for a safer world.
At Kastle, the best Customer Support Representatives are genuinely excited to help customers. You will serve as a daily business contact for our customers in a fast-paced environment, and will be responsible for responding to customer requests, troubleshooting, and resolving issues. You are patient, empathetic, and passionate about building connections with our clients. You love to solve problems and can put yourself in our customers' shoes. The most successful people in this role take ownership of client requests, communicate effectively, and find creative ways to deliver exceptional experiences to our clients. This is a great opportunity to learn our business by being on the front lines supporting customers, socializing the Kastle value proposition, and representing client needs and goals within our organization. This role presents excellent growth opportunities as you will learn the business from the ground up. Customer Support Representatives work as part of a larger team, and report to a Client Services Manager for all job duties.
Responsibilities:- Customer first mindset - responds to and resolves customer requests via telephone, email, and cases in a Customer Relationship Management (CRM) system. and case completion in a timely and high-quality manner while adhering to defined goals.
- Provides first-contact resolution in all customer interactions while collaborating across departments to ensure customers needs are met in a timely and efficient manner.
- Maintains current knowledge of all Kastle products and services; identifies opportunities for growth while educating customers and promoting the use of our MyKastle App.
- Organized; able to logically determine the most important tasks while managing multiple issues and priorities.
- Master troubleshooter: uses logic and critical thinking skills to analyze, prioritize and resolve complex customer issues while identifying alternative solutions.
- Highly accountable; demonstrates capability to work autonomously while collaborating with internal departments and other stakeholders.
- Curious and adaptable; able to learn new programs, tools, systems, and applications.
- Manages and utilizes time effectively to ensure individual and department metrics are met.
- Bachelors degree or?1-3 years of customer service experience preferred.
- Clear speaking voice, excellent telephone manner and professional writing skills.
- Proficient in office 360, Word, Excel, Dynamics 360 and Customer Relationship Management (CRM) software
- Must be able to meet and maintain various certifications, licenses and/or registrations, in accordance with applicable state laws and as required by the electronic security regulations in the state (s) worked.
- Must be willing to participate in and pass the companys pre-employment screening process including a background investigation and drug screening.
Company Overview:
The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastles mission is to be our customers best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.