Digital Support Specialist

1 week ago

Memphis, United States Glidewell Dental Full time

**Description**

*Position at Glidewell Dental*

**Essential Functions:**

* Diagnoses and performs moderately complex repairs.

* Calibrates, cleans, and performs preventive maintenance on digital equipment including but not limited to CNC milling equipment, 3D scanners, and 3D printers

* Researches and develops resolutions to unknown issues

* Troubleshoots to diagnose problems with machines

* Assists team leaders in testing parts and equipment

* Observes and listens to mechanical devices in operation to locate source of problems; utilizes precision measuring and testing instruments as needed.

* Rigs and moves production equipment throughout the shop.

* Installs and setup new equipment as needed.

* Provide onsite and phone support for external customers.

* Tickets and records information relevant to equipment repair activities.

* Checks in/out inventory and supplies.

* May determine methods and procedures on new assignments.

* May provide guidance to other personnel.

* Performs other related duties and projects as business needs require at direction of management.

**Minimum Qualifications:**

* High school diploma or equivalent.

* Minimum two (2) years of electrical equipment, mechanical equipment, or relevant experience.

* Experience with Haas CNC controls and CNC programming, a plus.

* Flexibility to work potential weekends.

* Flexibility to travel if needed.

* Proficient English verbal and written communication skills

* Demonstrated knowledge of Current Good Manufacturing Processes (cGMPs).

* Demonstrated knowledge of core mechanical and electrical engineering principles

***Glidewell Laboratories is the industry leader in dental technology due to our agility, speed, and cutting edge technology. We work in a fast-paced and highly sought-after employee-friendly work environment. Behind all of this success is an amazing group of people who are passionate about bringing innovation to the marketplace, while providing quality and affordability to better the lives of people all over the world. If you share in our passion for teamwork and a vision for excellence, let's talk about a rewarding career at Glidewell***

***In addition are the following generous employee benefits: Medical, Dental, Vision, 401K with company match, company-paid life insurance, additional onsite dental services, vacation, holiday, and sick time, employee gym (with fitness classes and meditation room), employee medical/wellness center (with massage therapy and acupuncture), two company subsidized cafes, Internet cafes, employee lounges with big screen TVs, game tables, fun company sponsored events, a diverse work environment with over forty nationalities represented, and much more***

**Note to Current employees: Please apply through Employee Transfer Application to complete the transfer request form.**

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