Management Analyst

This position requires experience in municipal government including working with senior staff as appropriate. The Management Analyst must have critical thinking skills, diplomacy, and the ability to work without close supervision. This position performs the full range of duties as assigned by the Senior Management Analyst working independently, applying well-developed analytical knowledge, and exercising judgment and initiative. Responsibilities: Performs a wide variety of professional level research, administrative, and analytical duties in support of assigned functions, operations, department, and/or division; performs duties in support of various administrative operations and activities within assigned area of responsibility including special projects, research studies, budget analysis and other specialized functions. Administers and coordinates assigned functions or projects; participates in the development and implementation of goals, objectives, and priorities for assigned functions or programs; recommends and implements resulting policies and procedures; creates and modifies policy and procedural manuals and guidelines. Aids in resolving operational and administration issues; identifies issues and conducts research to find alternative solutions; makes and assists in the implementation of recommendations. Coordinates, implements, and monitors special projects within assigned area of responsibility; performs complex research and analysis of new programs, services, policies, and procedures; prepares and presents reports. Plans, coordinates, and evaluates activities associated with assigned contracts; participates in research and evaluation of proposed contractual obligations and agreements; assists in contract negotiations and administration; monitors compliance with applicable contractual agreements. Analyzes federal, state, and local legislative proposals for impact on assigned operations. Provides staff assistance to higher-level management staff; participates on and provides staff support to a variety of committees, boards, and commissions; prepares and presents staff reports and other correspondence as appropriate and necessary. Assists in the coordination of interdepartmental and departmental activities with other City departments and divisions and with outside agencies. Attends and participates in professional group meetings; stays abreast of new developments within assigned area of responsibility; maintains awareness of federal, state, and local regulations. Responds to and resolves difficult and sensitive citizen complaints and inquiries. Performs related duties as required. Minimum Qualifications: Bachelor’s Degree required; Master’s degree preferred; three (3) - five (5) years of increasingly responsible experience in local government and project management or equivalent combination of education and experience. Knowledge, Skills, and Abilities Required by the Position: Organization and operation of municipal government. Principles and practice of program development. Methods and techniques of data collection, research, and report preparation. Methods and techniques of statistical and financial analysis. Principles and practices of budget preparation and administration. Office procedures, methods, and equipment including computers and applicable software applications. Principles and practices used in grant development and administration. Public sector employee relations theory, practice, and issues. Principles and practices of customer service. Principles of business letter writing. Ability to: Perform a full range of responsible analytical and administrative duties in support of assigned programs, functions, and/or department involving the use of independent judgment and personal initiative. Research and analyze problems and prepare recommendations on a variety of issues. Understand the organization and operation of assigned department and outside agencies as necessary to assume assigned responsibilities. Interpret and apply pertinent federal, state, and local laws, codes, and regulations as well as City policies and procedures. Participate in various organizational studies and analyses. Research, analyze and evaluate programs, policies, and procedures. Collect, evaluate and interpret complex information and data. Maintain accurate and complete records on programs and operations. Independently prepare correspondence and memorandums. Operate office equipment including computers and supporting applications. Adapt to changing technologies and learn functionality of new equipment and systems. Organize and prioritize workflow. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Supervisory Controls: Work is performed under the direct supervision of the Senior Management Analyst. Guidelines: Guidelines include City and departmental policies and procedures and applicable ordinances. Complexity: The work consists of a variety of highly administrative and technical duties. Scope and Effect: The purpose of this position is to effectively and efficiently assist with the management of operations of the City. Physical Demands: The work is typically performed sitting at a desk in an office environment, with a moderate level of noise with the employee sitting at a desk. The employee uses tools or equipment requiring dexterity. Work Environment: The work is typically performed in an office. Work environment is both formal and informal, team-oriented, having variable tasks, pace, and pressure. Supervisory and Management Responsibility: None. #J-18808-Ljbffr