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PRN Medical Call Center Representative IN OFFICE AUSTIN
1 month ago
Position Title: PRN Clinical Recruitment Specialist
External Description:
Who we are
We're a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world's most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.
We are Worldwide Clinical Trials, and we are a global team of over 3,000 experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs - in the best possible way.
Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.
What PRN Clinical Recruitment Specialist does at Worldwide
We are passionate and singularly focused on hiring the very best talent in the industry, whilst also providing the best possible candidate experience. Dynamic and fast-paced, we are agile, well-resourced and supported by the entire organization, which empowers us to move quickly and decisively.
Teamwork and collaboration is paramount, especially as a globally distributed, remote based team. We are at the forefront of Worldwide's exciting growth and the nexus between candidates and opportunities.
What you will do
- Accomplishes all necessary and applicable WCT training, including Standard Operating Procedures, Corporate Handbook, and Recruitment Training Manual.
- Always represents WCT in a professional manner (verbal, written and in appearance) when interacting with sponsors, volunteers, outside vendors and fellow employees.
- Answers all incoming phone calls and return calls in a professional and timely manner.
- Performs outbound calling to potential participants for enrollment into ongoing studies.
- Utilizes the recruitment subject database for subject identification, recruitment and qualification.
- Strong communication skills with excellent customer service
- Tenacity, with the ability to multi-task and adjust to a fast paced, virtual environment and constantly changing schedules
- Detail-oriented mindset
- A focus on creating effective relationships with a positive team player attitude
- Proficiency in MS Outlook, Excel, and Word
- Experience in a related industry such as healthcare, pharmaceutical, or clinical research preferred
- REQUIREMENTS:
Required: High school or GED diploma.
Preferred: At least 2 years of experience in the medical field with some knowledge in medical terminology.
Why Worldwide
At Worldwide, we balance fun with the serious business of changing lives. We have a values-driven culture that is built from the ground up. We empower our team members to treat every clinical trial like a patient's life depends on it - because it does. Our leaders are in the trenches with you - committed to advancing science and moving mountains for our customers.
Interested in hearing more about Worldwide or our roles? Check out our careers page at www.worldwide.com/careers
City:
State:
Employment Type: PRN
Community / Marketing Title: PRN Medical Call Center Representative IN OFFICE AUSTIN
Company Profile:
We're a global, mid-size CRO that pushes boundaries, innovates and invents - because the path to a cure for the world's most persist diseases is not paved by those who play it safe, but by those who take pioneering, creative approaches, and implement them with quality and excellence. We are experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs, in the best possible way.
Location_formattedLocationLong: Austin, Texas US
CountryEEOText_Description: Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law. Worldwide is committed to working with and providing reasonable accommodations to applicants with disabilities. We are proud to be an equal opportunity workplace where people thrive by being themselves and are inspired to do their best work every day.
