Technical Run Support

3 weeks ago


Richmond, United States Tata Consultancy Services Full time
  • Working knowledge of Java, springboot, Angular, Database, api gateways, cloud required
  • Very good analytical ability required for Code and DB analysis to identify the root cause of issue.
  • Identify technical root cause for application issues reported by end users, using monitoring tools like Splunk, New Relic, GCP logs.
  • Call customers and investigate on customer machine, reproduce the issue on lower environment.
  • Prepare and present weekly/monthly reports in client meetings about all IT operations regarding mission critical application.
  • Work with product owner, scrum master, Development team daily for day-to-day activities and issue analysis.
  • Weekend support required on rotation basis.
  • Very good verbal and written communication skills.


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