Genesys Cloud Developer
1 month ago
We’re living and working in the midst of a digital revolution, and the demand for optimized technology practices has never been more critical for businesses. At Entech, it’s our mission to help companies navigate the changing environment and accelerate digital realization through the power of solutions, services, and product platforms. With comprehensive end-to-end offerings, we advise, engineer, and manage, ensuring our clients proactively drive toward success in this ever-evolving digital landscape.
Our team is growing, and we’re searching for a Genesys Cloud Developer who is a creative problem-solver with their fingertips on the latest industry practices to help our clients achieve digital realization. You’ll join a group of industry veterans and digital natives, blending the power of tried-and-true methods with cutting-edge technologies. We prioritize authentic partnerships in a collaborative environment, and we’re excited to welcome a Genesys Cloud Developer who is eager to bring their expertise to our team.
Responsibilities
Work in a collaboration with 4-6 engineers within the team
Partner with technical leads and peers to design and deliver next generation voice biometrics authentication capabilities
Design/Implement integration with other cloud authentication platforms
Deliver new voice biometrics authentication capabilities for multiple line of businesses and integrate with other second factor authentication and orchestration platforms
Qualifications
Experience in Voice Biometrics Authentication technologies
Familiar with Call Center technology, Architecture and Integration with multiple channels
Extensive experience with SBC(Session Border Controller), SIPREC, networking & voice.
Cloud experience in AWS or Azure.
Experience in implementing Genesys and Contact Centre solutions.
Experience building applications on AWS platforms and integrating third party products on AWS.
Experience in Bamboo/Github/Jenkinspipeline & PCF/ECS/EKS architecture
Creation of telemetry for applications using Splunk, App Dynamics/Honeycomb (open telemetry)
Developer experience in web based technology using Java and in AWS, Python
Has a product ownership mindset and keeps up with new technology trends and bring those ideas to the table
Can spend time developing others and working toward one common goal
Provides advance level technical support designing, implementing, and maintaining data center networks and security infrastructure. Identifies, resolves, or escalates hardware or software issues.
Company Benefits
Health, Dental, Vision, 401(k), 25 days of Paid Time Off (PTO)
Additionally
Entech is an equal-opportunity employer.
This is an On-site Hybrid work schedule based out of our Malvern, PA Office
No Third-party candidates will be accepted, this is strictly a direct employment opportunity with Entech.
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