Business Technology Trainer

3 weeks ago

New York, United States Genesys Works Full time

**Position**:Business Technology Trainer**
**Locations**:New York City**
**Employment type**: Part-Time | Temporary (Summer) | Non-Exempt
**Reports to**: Sr. Program Manager
**Salary Range**:$30-$35/hour - commensurate with experience

Genesys Works is a national leader in providing pathways to career success for high school students in underserved communities through skills training, meaningful work experiences, and impactful relationships.

**Mission**

Genesys Works is a nonprofit organization that trains and employs high school seniors to perform professional services for major corporations. Our mission is to provide pathways to career success for high school students in underserved communities through skills training, meaningful work experiences, and impactful relationships.

**Key Responsibilities**

Working in collaboration with the Program Team, the Business Technology Trainer will be responsible for the following:

- Teach entry-level computer, project management and data analytics skills to one or more cohorts of students
- Collaborate with a team of trainers to ensure consistency in curriculum delivery across all cohorts
- Work alongside full-time Genesys Works NYC staff members to set and manage training expectations
- Grade student assignments, status reports, and evaluations and record them on time
- Provide support in coaching, guiding, and mentoring students throughout the summer program

**Qualifications**
- Certifications, Credentialing, and/or college degree in a business and/or computer-related field of study
- Experience teaching computer skills, project management, and/or data analytics concepts
- Experience with the Microsoft Office 365 Suite and strong background in MS Excel
- Familiarity with the Google Certification suite (IT Professional, Project Management, Data Analysis, UX Design)
- Knowledge in the following "IT fundamentals” a plus: computer hardware, operating systems, network configuration, or information security
- Desire to learn and build on current skills
- Effective oral and written communication skills
- Strong presence and leadership in a classroom setting
- Heart, humor, and a commitment to our youth development mission
- Ability to relate to and work with diverse populations

**Core Competencies**
- By fulfilling these core competencies, the program coordinator serves as a role model for students and staff._

**Action-Oriented**

Enjoys working hard; is action-oriented and full of energy for the things they see as challenging; not fearful of acting; seizes more opportunities than others.

**Caring about direct reports (i.e. students)**

Interested in the work and non-work lives of direct reports; asks about their plans, problems, and desires; knows about their concerns and questions; is available for listening to personal problems; monitors workloads and appreciates extra effort.

**Composure**

Remains cool and calm under pressure; does not become easily defensive or irritated when times are tough; is considered professionally mature; can be counted on to hold things together during tough times; appropriately manages stress; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

**Dealing w/Ambiguity**

Effectively copes with change; can comfortably shift gears; when necessary, can decide and act without having the total picture; handles risk and uncertainty with ease.

**Interpersonal Savvy**

Relates well to all kinds of people up, down, and sideways, both internal and external to the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably.

**Managing Diversity**

Manages all people equitably; deals effectively with all races, nationalities, disabilities, religions, ages, and genders; supports equal and fair treatment and opportunity for all.

**Motivating Others**

Creates a climate in which people want to do their best; seeks to get the best from others; makes each individual feel their work is important; is someone people likes working with.

**Perseverance**

Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the fact of resistance or setbacks.

**Presentation Skills**

Effectively presents information in a variety of settings (1:1, small and large groups with peers, direct reports, or bosses); commands attention and can manage group processes during the presentation.

**Problem-Solving**

Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at analysis; looks beyond the obvious and doesn’t stop at the first answer.

**Time Management**

Uses their time effectively and efficiently; values time of self and others; concentrates their efforts on the most important priorities; gets more done in less time than others; can attend to a broad range of a

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