Branch Manager
4 weeks ago
Our Company's Story:
Founded in St. Petersburg, Florida in 1978, we are celebrating 45 years of leadership and innovation in the sheet metal and aluminum rainware manufacturing and contractor direct industry. Spectra Gutter Systems moved to Atlanta in 1992 and transformed our manufacturing and distribution organization from a small regional supplier into what we now enjoy as a dominant market present in the premier manufacturing and distribution of painted gutter rainware products in North America.
Spectra Gutter Systems has over 35 manufacturing and distribution facilities nationwide to service customer needs and raise the profitability of our partners' businesses.
Our Core Values:
Stewardship
Integrity
People-Centric
Innovation
Servantship
Your Seven Pillars for Success:
Safety: Our unwavering mission is to prioritize the safety and well-being of our employees, customers, and the communities we serve. We are committed to fostering a culture of vigilance, continuous improvement, and shared responsibility to safety. Via robust safety practices, education, and innovation, we strive to create environments where everyone can thrive without compromising safety.
Quality Assurance: It is our desire to uphold the highest standards of quality in all aspects of our business. We are committed to providing products/services that exceed expectations, promote continuous improvement, and ensure the satisfaction and trust of our people and customers alike. Through innovation, rigorous testing, and a relentless pursuit of excellence, we aim to be synonymous with unparalleled quality in every fiber of our operations.
Inventory: Our mission is to achieve seamless inventory management that optimizes efficiency and exceeds expectations. We are dedicated to maintaining precise control over stock, employing innovative technologies, and implementing strategic practices to ensure timely delivery, reduce waste, and enhance overall operational excellence. Our commitment is to meet customer demands with accuracy and reliability, positioning us as the leader in effective inventory solutions within our industry.
Customer Service Experience and Customer Business Growth: Our commitment is to build lasting relationships with our customers, by placing them at the heart of everything we do. We are dedicated to creating an unparalleled customer service experience through attentive, personalized, and timely support. Through a culture of empathy, proactive communication, and relentlessness to always improve, we strive to exceed customer expectations with each interaction.
Meeting Location-based Goals: Our success is measured by the fulfillment of our goals and the enduring impact we create in the realms of our vision and mission. Through a combination of dedication, collaboration, adaptability, strategic planning, and a relentless pursuit of excellence, we aim to not only meet but exceed our objectives.
Personnel Management: Our mission is to empower and inspire our teams. We strive to do this by attracting, developing, and retaining top talent through fostering a culture of respect, professional growth, and inclusivity. Via strategic leadership, transparent communication, and ongoing support/development, our goal is to create an environment where every individual can thrive and contribute their best to the success of our collective endeavors.
Financials: Our financial goal is to ensure sustainable growth and prosperity within our organization. This is achieved through sound fiscal management, transparency of reporting, and strategic investments. Through prudent financial planning, risk mitigation, and continuous optimization, we will continue to meet our financial objectives and secure the long-term financial health of the organization.
Summary:
As a Branch Manager, your role is to oversee the operations of a specific location for Spectra Gutter Systems. You will be responsible for managing all aspects of the branch, including sales, customer service, operational efficiency, and employee performance.
Your main responsibilities will include setting and achieving sales targets, analyzing market trends, and developing strategies to attract new customers and retain existing ones. You will work closely with sales teams to monitor their performance, provide coaching and guidance, and implement initiatives to drive revenue growth.
In addition to sales management, you will be responsible for ensuring excellent customer service by addressing customer inquiries and concerns, resolving issues, and maintaining high customer satisfaction levels. You will also oversee operational activities, such as cash management, inventory control, and adherence to company policies and procedures.
As a Branch Manager, you will lead and motivate a team of employees, including hiring, training, and performance management. You will create a positive and productive work environment that fosters team collaboration, employee development, and goal achievement.
Furthermore, you will collaborate with regional and corporate teams to align branch strategies with company goals, provide regular reports on branch performance to senior management, and contribute insights and recommendations to enhance overall business performance.
Ultimately, your role as a Branch Manager is to ensure the success and profitability of the branch while maintaining high standards of customer service and operational efficiency.
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