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Retail Supply Chain Analyst

2 months ago

Mooresville, United States WernerCo Full time
Retail Supply Chain Analyst ID 2024-1816 Category Supply Chain Position Type Regular Full-Time About Us

WHY WERNER? BECAUSE WE ARE THE PRO'S CHOICE You will find our market leading products and brands on trucks and job sites all over the world. Focusing on end users' needs drives our success. Our entire product development process-from research to engineering to manufacturing to commercialization-creates products that ensure ease of use, productivity, durability and safety for the end user. On jobsites across America and the world, WernerCo brands are most preferred.

Overview

The Retail Supply Chain Analyst role is to support customer facing supply chain day-to-day and strategic initiatives. This position will report into Supply Chain and work closely with Sales in the coordination of demand planning, analytics, budgets, and business strategies. They will have responsibility of working with an assigned retail channel account and effectively develop customer supply chain support models based on POS, inventory and promotional patterns. The role will involve coordinating with cross-functional teams through research and analysis of trends and economic changes, which can save the organization from loss of profitability because of overstocking or changes in the customer's direction.

Effective communication and teamwork skills are important for this position as the successful candidate will interact with various personnel in multiple departments. They also need to be able to present their conclusions effectively, so relationship building, and interpersonal skills are essential. Strong analytical skills will be required to ensure accuracy in processing relevant data and strong mathematical/Excel skills are needed to perform calculations. High attention to detail is needed to ensure that all factors relevant to a product's demand level are considered.

Responsibilities
  • Understand the flow of the supply chain as it relates to the assigned customer accounts.
  • Collaborate with Werner, assigned customers and 3 PL partners to strengthen partnerships and improve processes.
  • Closely monitor inventory on-hands, fill rate and lead time performance reports on a weekly basis, communicate any issues and provide viable solutions to improve.
  • Research and validate fines, provide feedback to reduce and eliminate potential fines and fees imposed by assigned customers.
  • Schedule monthly calls with Inventory Replenishment Analyst to gain better insight on projected inventory and ordering levels, using outputs of this meeting, implement changes in the forecast or order execution.
  • Provide weekly summary of forecast vs orders, communicate adjustments and project future changes.
  • Work closely with internal partners to resolve any customer-related matters such as lead time and/or fill rate issues.
  • Represent sales management in making real-time decisions within day-to-day activities in Supply Chain/Logistics issues on one off promotional opportunity.
  • Understand and track assigned customer purchases as they relate to achieving business plan goals across departments.
  • Track, coordinate, measure, and understand promotions and their impact on the Supply Chain and forecast.
Qualifications

Education:

  • BS/BA Degree

Experience:

  • Minimum of 2 years of experience of Retail or Hardware Customer Support (Associate or Supplier)
  • Advanced skills on all Microsoft Office applications, with emphasis on Excel and PowerPoint
  • Proficient knowledge of Customer Portal data and reporting systems
  • Expected travel up to 10%
  • Experience with JDE or Planning Analytics forecasting functions.
  • Ability to pull data from multiple data sources, including BI. JDE, and TSC/ACE vendor portals.
  • Ability to analyze, manipulate, and gain insight from that data.
EEO Statement

WernerCo is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. WernerCo is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants to WernerCo are considered for employment without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status or any other protected characteristic. WernerCo will not tolerate discrimination or harassment of any kind based on these characteristics.

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