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Customer Service Representative

2 months ago


Springfield, United States Grizzly Industrial Inc. Full time

CUSTOMER SERVICE REPRESENTATIVE POSITION Our contact center is looking for charismatic people with excellent phone and communication skills for a career in a fun, high energy, and interactive environment. Salary: $15.00 to $17.00/hour Benefits Eligible Hours: Full Time Start Date: July 29th Location: Springfield, MO Our contact center is a low pressure, no rebuttal environment with no telemarketing We offer great hours including no nights and every other weekend off This is a team environment that is training, and development focused. If you want to be part of something special, this is it Come join our goal-oriented culture where everyone shares a vision, and we promote helping each other achieve goals. Grizzly is an employee focused company that appreciates employees. We host multiple employee events throughout the year and provide a fun atmosphere where employees look forward to coming to work Job Responsibilities: Answering inbound calls Place customer orders and optimize customer satisfaction Sell additional accessories General clerical duties Perform miscellaneous projects and work in other departments per company need. Job Requirements: At least 2 years of applicable customer service is required Inbound call center experience preferred Computer literate Ability to demonstrate typing proficiency Diploma or General Education Degree Benefits: Medical, dental, and vision insurance plans Paid vacation and holidays Matching 401(k) plan Employee discount FSA/HSA Disability and life insurance EAP About Grizzly: www.grizzly.com Grizzly Industrial, Inc. was founded in 1983 and has become one of the largest providers of woodworking and metalworking machinery, tools, and related accessories. We provide high-quality products at the lowest possible prices through a strong internet and catalog presence. Grizzly was the first tool and machinery company to have a website over two decades ago. As a company, we value a strong work ethic and promote a corporate structure that is professional, collaborative, and organized. We place a strong value on respect, ethics and integrity and promote a positive, cooperative, and fast-paced environment. Grizzly is a drug-free and equal employment opportunity employer.