Customer Service Representative

3 months ago

Springfield, United States Dick Van Dyke Appliance World Full time
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Savings bank
  • Training & development
  • Vision insurance
We are looking for a customer-oriented service representative to work Monday- Friday 8:00 to 5:00 pm and every other Saturday 8:00 to 4:00 pm. Our customer service representative, or CSR, will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. They are patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. They are confident at troubleshooting and investigate if they do not have enough information to resolve customer complaints.

Even with limited experience We will train the right person for our team

Customer Service Representative Responsibilities
  • Manage large amounts of incoming calls
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies
Customer Service Representative Skill Requirements
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication
  • Ability to multi-task, prioritize, and manage time effectively
  • Basic computer knowledge
  • Accuracy with data entry
  • High school degree
  • Valid Drivers License
Customer Service Representative benefits after 90-days Include:
  • 401K Profit Sharing
  • 1 week paid time off
  • 1 paid personal day every 90 days up to four a year
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Free Life Insurance
  • Health Savings Account
  • A 90 day evaluation for a pay increase
  • Closed Sunday's

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Compensation: $15.00 - $17.00 per hour

Independent Retail offers a myriad of opportunities for people of all backgrounds

When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?

Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the #1 private-sector employer in the country

If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

  • Customer Service Representative

    3 weeks ago

    Springfield, Illinois, United States Circle K Full time

    Customer Service Representative Job DescriptionCircle K Toronto Rd is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and ensuring a positive shopping experience for our customers.Key...

  • Customer Service Representative

    3 weeks ago

    Springfield, Illinois, United States Circle K Full time

    Customer Service Representative Job DescriptionCircle K is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and maintaining a clean and safe store environment.Key Responsibilities:Provide excellent customer...

  • Customer Service Representative

    3 weeks ago

    Springfield, Illinois, United States Daikin Full time

    Customer Service Representative at DaikinAs a Customer Service Representative at Daikin, you will be responsible for receiving and responding to customer inquiries, both internal and external, in a timely and professional manner. You will also be responsible for entering and updating customer information into the call tracking database (CRM) and ensuring...

  • Customer Service Representative

    1 month ago

    Springfield, United States Springfield Utility Board Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Springfield Utility Board. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, responding to their inquiries, and resolving their issues in a...

  • Customer Service Representative

    3 weeks ago

    Springfield, United States Springfield Utility Board Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the Springfield Utility Board. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our utility customers, responding to their inquiries, and resolving their...

  • Customer Service Representative

    1 week ago

    Springfield, Illinois, United States United Community Bank Full time

    Job Title: Customer Service RepresentativeUnited Community Bank is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, assisting with various banking needs, and promoting bank products and services.Key Responsibilities:Assist...

  • Customer Service Representative

    3 weeks ago

    Springfield, Illinois, United States Daikin Full time

    Customer Service Representative Job DescriptionAt Daikin, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our internal and external customers.Key Responsibilities:Respond to customer inquiries via phone, email, or instant...

  • Customer Service Representative

    1 day ago

    Springfield, United States State Farm Insurance Full time

    Customer Service Representative Job DescriptionAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for:Assisting customers with inquiries, complaints, and policy changes.Providing accurate and timely information regarding insurance products and...

  • Customer Service Representative

    1 month ago

    Springfield, United States City of Springfield, Massachusetts Full time

    Responsible for ensuring correct cash collections and disbursements within the Collections Department. Work is performed under the supervision of the Treasurer. No supervision is exercised over other employees. Essential Functions Collects payme Customer Service Representative, Customer Service, Representative, Retail

  • Customer Service Representative

    2 days ago

    Springfield, Missouri, United States Salon Service Group Full time

    Job SummaryThe Customer Care Agent role at Salon Service Group is a dynamic position that requires excellent communication and problem-solving skills. As a key member of our team, you will be responsible for answering inbound phone calls, creating and maintaining customer accounts, processing orders, and resolving issues in a timely and professional...

  • Customer Service Representative

    1 week ago

    Springfield, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in making that happen.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemCreate a great...

  • Customer Service Representative

    1 month ago

    Springfield, Illinois, United States Tower Loan Full time

    Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Tower Loan. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience.Key...

  • Customer Service Representative

    2 weeks ago

    Springfield, Illinois, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will play a vital role in ensuring our customers have a positive experience. Your responsibilities will include:Main Responsibilities:Greet customers and provide them with a welcoming and engaging experience.Take customer orders using our...

  • Customer Service Representative

    4 weeks ago

    Springfield, Virginia, United States Domino's Pizza LLC Full time

    About the Role:As a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders...

  • Customer Service Representative

    2 weeks ago

    Springfield, Illinois, United States Circle K Full time

    Customer Service Representative Job DescriptionCircle K is seeking a Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide prompt and courteous customer service to all...

  • Customer Service Representative

    1 week ago

    Springfield, Illinois, United States Circle K Full time

    Customer Service Representative Opportunity at Circle KWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Circle K. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer issues, and maintaining a safe and clean store...

  • Customer Service Representative

    2 weeks ago

    Springfield, Ohio, United States Domino's Pizza LLC Full time

    About the Role:As a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders...

  • Customer Service Representative

    2 days ago

    Springfield, Ohio, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Main Responsibilities:Greet customers and provide them with a positive experienceTake customer orders using our technology and...

  • Customer Service Representative

    1 month ago

    Springfield, Illinois, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul...

  • Customer Service Representative

    1 month ago

    Springfield, United States PacificSource Administrators, Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at PacificSource Administrators, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, answering their questions, and resolving their issues in...