Customer Service Representative Heating Industry
3 weeks ago
Are you passionate about providing exceptional service? Do you thrive on helping others and creating memorable experiences? We have an amazing opportunity for you We are currently hiring for a Customer Service Representative As a Customer Service Representative, you will be the voice of our brand, the problem solver, and the advocate for our valued customers. Your exceptional communication skills and ability to empathize will make a real difference in people's lives. Make our team, your NEW team The BEST part? Quarterly Bonuses, Paid Time Off, Great Benefits, 401k with Company Match, Overtime, Growth Opportunities, NO SUNDAYS and so much MORE Apply TODAY Heating Customer Service Representative Job Summary: Provides friendly and helpful customer service and creates quotes for established customers working the job order from beginning to end. Essential Duties and Responsibilities: These include the following and others may be assigned. Meet or exceed the expectations of our customers by providing a positive customer experience. Talk with customers, outside Sales Representatives, and vendors by phone and email. Receive and process orders for product. Type orders and quotes within the system; preparing, posting, and closing work orders and projects as required. Support company website customers by processing online orders, communicating via website chat, and troubleshooting any online account issues that may arise. Create job files and organize paperwork as needed. Order products and equipment as needed and assist customers by tracking orders and troubleshooting when problems arise. Train others regarding department material applications and limitations. Coordinate shipping of orders and materials required with various departments. Address issues concerning billing or services rendered, referring complaints of service failures to designated departments for investigation. Assist in maintaining inventory control and monitor flow of materials, and prepare and issue reports as needed. Back up warehouse, counter, and showroom as needed. Keep up-to-date on products and product features available. Regular and predictable attendance. Work safely. Heating Customer Service Representative Knowledge, Skills, and Abilities: Working knowledge of products sold and their applications. Ability to manage multiple tasks and priorities and easily adapt to changing situations. Effective communication, interpersonal, customer service, negotiation, and stress management skills. Working knowledge of Microsoft Office products and Eclipse. Maintain professional image as a representative of the company. Effectively read and interpret documents, such as safety rules, operating and maintenance instructions, and procedures manuals. Ability to accurately add, subtract, multiply, and divide with or without using a calculator. Ability to accurately calculate figures and amounts such as margins, discounts, interest, proportions, percentages, area, circumference and volume. Ability to operate standard office equipment. Ability to read blueprints (Underground division only). Heating Customer Service Representative Education and/or Experience: High school diploma or equivalent; or One year of related experience and training; or Equivalent combination of experience and education. Heating Customer Service Representative Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Frequently required to sit; talk and hear; and use fingers. Regularly required to walk and stand; reach, grasp, and handle. Occasionally required to lift and/or move up to 25 pounds. Must be able to fulfill the essential job functions in a consistent state of alertness and a safe manner. Specific vision abilities required by this job include clear vision at 20 inches or less. Work performed primarily inside. The noise level in the work environment is usually moderate. Pass substance abuse screening. #J-18808-Ljbffr
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Customer Service Representative Heating Industry
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Grand Rapids, United States ETNA SHARED SERVICES, LLC. Full timeJob DescriptionJob DescriptionAre you passionate about providing exceptional service? Do you thrive on helping others and creating memorable experiences? We have an amazing opportunity for you! We are currently hiring for a Customer Service Representative! As a Customer Service Representative, you will be the voice of our brand, the problem solver, and the...
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Grand Rapids, United States ETNA Supply Full timeJob DescriptionJob DescriptionAre you passionate about providing exceptional service? Do you thrive on helping others and creating memorable experiences? We have an amazing opportunity for you! We are currently hiring for a Customer Service Representative! As a Customer Service Representative, you will be the voice of our brand, the problem solver, and the...
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Grand Rapids, Michigan, United States ETNA Supply Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at ETNA Supply. As a key member of our customer service team, you will be responsible for providing exceptional service to our valued customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Customer...
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Grand Rapids, Michigan, United States PTSolutions Full timeJob DescriptionPTSolutions, a leading industrial tools distributor, is seeking a skilled Customer Service Representative to join our team. As a liaison between external and internal parties, you will provide product information, answer questions, and resolve issues with accuracy and efficiency.Key Responsibilities:Process customer orders, changes, and...
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Grand Rapids, United States Culligan International Full timeCulligan Kaat's Water Conditioning Grand Rapids, MI PART-TIME CUSTOMER SERVICE REPRESENTATIVE Culligan is an industry leader in water treatment that is currently looking for an experienced part-time Customer Service Representative for our Grand Rapids, MI office location. DUTIES INCLUDE: * Effective and polite telephone, communication, and interpersonal...
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Grand Rapids, United States Culligan Kaat's Water Conditioning Full timeCulligan Kaat's Water ConditioningGrand Rapids, MIPART-TIME CUSTOMER SERVICE REPRESENTATIVE Culligan® is an industry leader in water treatment that is currently looking for an experienced part-time Customer Service Representative for our Grand Rapids, MI office location. DUTIES INCLUDE: Effective and polite telephone, communication, and interpersonal...
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Customer Service Representative
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Grand Rapids, United States Culligan Kaat's Water Conditioning Full timeJob DescriptionJob DescriptionCulligan Kaat's Water ConditioningGrand Rapids, MIPART-TIME CUSTOMER SERVICE REPRESENTATIVE Culligan® is an industry leader in water treatment that is currently looking for an experienced part-time Customer Service Representative for our Grand Rapids, MI office location. DUTIES INCLUDE:Effective and polite telephone,...
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Grand Rapids, United States Snelling Full timeSnelling is looking for Excellent Customer Service Representatives to join the banking/mortgage industry. The responsibilities of this position include: handling customer inquiries made via telephone, email, live chat or other electronic means. By using job knowledge and the information available, this position will make every effort to answer customer...
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Grand Rapids, United States Kawasaki Heavy Industries Full time** Customer Service Representative** **Job Category****:** Engine **Requisition Number****:** CUSTO01632 Showing 1 location **Job Details** **Description** A Customer Service Representative is responsible for providing dealer support for Kawasaki parts and accessories and engine distribution to all Kawasaki dealers. Customer Service Representatives also...
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Grand Rapids, United States Morrison Industries Full timeCustomer Service Representative MVP is a leading wholesaler of parts for industrial floor care equipment. As part of our customer service team, you will handle virtually any kind of customer requests from basic price quotes on parts to in-depth parts lookups and everything in between! We pride ourselves in our fast and friendly service and anyone joining us...
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Grand Rapids, United States Etna Shared Services Full timeAre you passionate about providing exceptional service to our loyal customers? Do you thrive in the HVAC industry and creating memorable experiences? We have an amazing opportunity for you! We are currently seeking a Customer Service Representative for our HVAC line of business! As a Customer Service Representative, you will be the voice of our brand, the...
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Grand Rapids, United States Morrison Industries Full timeCustomer Service Representative MVP is a leading wholesaler of parts for industrial floor care equipment. As part of our customer service team, you will handle virtually any kind of customer requests from basic price quotes on parts to in-depth parts lookups and everything in between! We pride ourselves in our fast and friendly service and anyone joining us...
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Grand Rapids, United States U-Haul International, Inc Full timeAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their...
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Grand Rapids, United States Patterson Companies Full time**Customer Service Representative** **Primary Location** Farmington Hills, Michigan **Additional Location(s)** Grand Rapids, Michigan **Job ID** R100154 ****Job Summary**** Patterson Dental is seeking a Customer Service Representative to join our team! Our representatives are responsible for providing and maintaining a professional standard of service to our...
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Customer Service Representative
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Grand Rapids, United States Morrison Industries LLC Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeMVP is a leading wholesaler of parts for industrial floor care equipment. As part of our customer service team, you will handle virtually any kind of customer requests from basic price quotes on parts to in-depth parts lookups and everything in between! We pride ourselves in our fast and friendly...
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Grand Rapids, Michigan, United States The Auto Club Group Full timeAbout the RoleThe Auto Club Group is seeking a highly motivated and customer-focused individual to join our team as a Branch Customer Service Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service, promoting our products and services, and contributing to the overall success of our...
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Customer Service Representative
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Grand Rapids, United States Spectrum Health System Full timeInbound call center to assist and educate members, employer groups, providers, colleagues, and/or agents of health plan benefits with accessing services, facilitating and resolving problems, understanding claims, billing and coding, along with other Customer Service Representative, Customer Service, Representative, Health, Retail, Healthcare
