Patient Access Representative
4 weeks ago
Job Type
Full-time
Description
Panorama Orthopedics & Spine Center has been a trusted provider of orthopedic care in metro Denver for more than 70 years. Though we have grown in size over time, our values have remained the same. Our independent group of more than 40 orthopedic surgeons is one of the largest orthopedic groups in the United States. Here we are committed to quality, teamwork and accountability.
Panorama provides a competitive total compensation package, including a full benefits package. Beyond compensation, we provide an environment where you will find yourself surrounded by great people dedicated to helping patients and supporting each other. We make a difference in the lives of others by helping them Feel Better and Do More.
Position Overview
The Patient Access Representative provides an exceptional first impression to our patients and ensures a delightful registration process. They assist patients with their electronic check in and are helpful in explaining concerns regarding balances and/or insurance effectively. The Patient Access Representative verifies eligibility of all insurances for coverage of treatment and collects a co-pay or balance if necessary. The right person for this role will be team oriented, service-minded and empathetic in their approach to our patients and their families.
The Patient Access Representative is responsible for all aspects of the registration process, insurance verifications, patient collections, referrals and scanning documents into the EPM system.
Essential Functions
- Provide excellent customer service to internal and external customers through prompt response and courteous communication within 24 hours of the request.
- Verify all insurances as necessary to ensure accurate eligibility for coverage of treatment.
- Effectively collecting patient co pays for their visit or collecting patient balance as needed.
- Maintain departmental goals and productivity parameters as set forth by Care Coordination Manager.
- Assist patients with filling out paperwork, questions or concerns regarding insurance, or balances.
- Covers co-workers and cross trains as necessary to meet the needs of the clinic.
- Assist team members as needed.
- Other duties as assigned.
Requirements
Knowledge/Skills Abilities Required
- High School Diploma or GED required.
- 2 Years of medical office or customer service experience preferred.
- Excellent computer/10-key skills.
- Knowledge with Word and Excel systems.
- Excellent interpersonal communication skills and customer service skills.
- Ability to maintain quality control standards.
- Ability to meet deadlines.
- Knowledge of EHR system is a plus.
- Type at least 40 WPM.
- Ability to multi-task and prioritize.
- Ability to remain calm under pressure.
- Ability to maintain quality control standards.
- Knowledge of HIPAA and OSHA requirements.
The physical and/or mental requirements outlined in this job description detail the requirements as the positions essential functions are typically performed. If you need an accommodation to perform the essential functions of the position, please contact Human Resources.
- Prolonged periods of sitting at a desk and working on a computer.
- Must work well under pressure
- Must be able to read, understand and follow oral and written instruction.
- Ability to communicate via telephone and written word to give and receive information to and from patients and coworkers.
- Ability to move about a clinic setting.
Salary Description
Pay Information: $18.29 to $23.65
-
Patient Access Representative-EC
16 hours ago
Denver, United States UMC Health System Full timeWe’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas. Job Summary Patient Access Representative is responsible completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately Reports to:...
-
Patient Access Representative
1 week ago
Denver, United States United Musculoskeletal Partners Full timePanorama Orthopedics & Spine Center has been a trusted provider of orthopedic care in metro Denver for more than 70 years. Though we have grown in size over time, our values have remained the same. Our independent group of more than 40 orthopedic surgeons is one of the largest orthopedic groups in the United States. Here we are committed to quality, teamwork...
-
Patient Access Representative
2 months ago
Denver, United States Panorama Orthopedics & Spine Center Full timeJob DescriptionJob DescriptionDescription:Panorama Orthopedics & Spine Center has been a trusted provider of orthopedic care in metro Denver for more than 70 years. Though we have grown in size over time, our values have remained the same. Our independent group of more than 40 orthopedic surgeons is one of the largest orthopedic groups in the United States....
-
Patient Access Representative Home Care
1 day ago
Denver, United States Mount Saint Vincent Full timePatient Access Representative Home Care (R106095) Job Description: Provides support and various tasks related to the patient record system including customer assistance. Hours are 10:30a- 7:00 pm M-F No Weekends Registers patients. Confirms, enters, and/or updates all required demographic data on patient and guarantor on registration system. Avoids...
-
Patient Access Representative Home Care
12 hours ago
Denver, United States Mount Saint Vincent Full timePatient Access Representative Home Care (R106095) Job Description: Provides support and various tasks related to the patient record system including customer assistance. Hours are 10:30a- 7:00 pm M-F No Weekends Registers patients. Confirms, enters, and/or updates all required demographic data on patient and guarantor on registration system. Avoids...
-
Patient Access Representative
3 days ago
Denver, Colorado, United States Aston Carter Full timeDescription:Front Desk for high volume clinic - there are 2 "sides" to the clinic - 1 being provider appointments and the other is the immunology side which are not seeing an actual doctor, they are there to get an allergy shot.Will handle patient flow for both - over 200 patients in per day -greet patients when they walk in the door-check insurance and...
-
Patient Access Representative
14 hours ago
Denver, Colorado, United States Aston Carter Full timeDescription:Front Desk for high volume clinic - there are 2 "sides" to the clinic - 1 being provider appointments and the other is the immunology side which are not seeing an actual doctor, they are there to get an allergy shot.Will handle patient flow for both - over 200 patients in per day -greet patients when they walk in the door-check insurance and...
-
Patient Access Representative Home Care
1 week ago
Denver, United States SCL Health Full timeJob Description:Provides support and various tasks related to the patient record system including customer assistance. Hours are 7:30-4:00 pm M-F No Weekends Registers patients. Confirms, enters, and/or updates all required demographic data on patient and guarantor on registration system. Avoids overlays and duplicate patient medical records. Follows...
-
Patient Access Representative Home Care
16 hours ago
Denver, United States SCL Health Full timeJob Description:Provides support and various tasks related to the patient record system including customer assistance. Hours are 7:30-4:00 pm M-F No Weekends Registers patients. Confirms, enters, and/or updates all required demographic data on patient and guarantor on registration system. Avoids overlays and duplicate patient medical records. Follows...
-
Patient Access Representative Home Care
1 week ago
Denver, United States Intermountain Healthcare Full timeJob Description:Provides support and various tasks related to the patient record system including customer assistance.Hours are 10:30a- 7:00 pm M-F No WeekendsRegisters patients. Confirms, enters, and/or updates all required demographic data on patient and guarantor on registration system. Avoids overlays and duplicate patient medical records. Follows...
-
Patient Access Representative Home Care
1 week ago
Denver, United States Intermountain Healthcare Full timeJob Description: Provides support and various tasks related to the patient record system including customer assistance. Hours are 10:30a- 7:00 pm M-F No Weekends Registers patients. Confirms, enters, and/or updates all required demographic data on patient and guarantor on registration system. Avoids overlays and duplicate patient medical records. Follows...
-
Patient Access Representative Home Care
16 hours ago
Denver, United States Intermountain Healthcare Full timeJob Description: Provides support and various tasks related to the patient record system including customer assistance. Hours are 10:30a- 7:00 pm M-F No Weekends Registers patients. Confirms, enters, and/or updates all required demographic data on patient and guarantor on registration system. Avoids overlays and duplicate patient medical records. Follows...
-
Patient Access Representative Home Care
1 week ago
Denver, United States Intermountain Healthcare Full timeJob Description: Provides support and various tasks related to the patient record system including customer assistance. Hours are 10:30a- 7:00 pm M-F No Weekends Registers patients. Confirms, enters, and/or updates all required demographic data on patient and guarantor on registration system. Avoids overlays and duplicate patient medical records. Follows...
-
Patient Access Representative Home Care
4 days ago
Denver, United States Intermountain Healthcare Full timeJob Description: Provides support and various tasks related to the patient record system including customer assistance. Hours are 10:30a- 7:00 pm M-F No Weekends Registers patients. Confirms, enters, and/or updates all required demographic data on patient and guarantor on registration system. Avoids overlays and duplicate patient medical records. Follows...
-
Patient Access Representative Home Care
14 hours ago
Denver, United States Intermountain Healthcare Full timeJob Description: Provides support and various tasks related to the patient record system including customer assistance. Hours are 10:30a- 7:00 pm M-F No Weekends Registers patients. Confirms, enters, and/or updates all required demographic data on patient and guarantor on registration system. Avoids overlays and duplicate patient medical records. Follows...
-
Patient Access Representative II
1 week ago
Denver, United States National Jewish Health Full timePosition Summary To schedule patient appointments for physician and ancillary services. To accurately collect all necessary patient demographic and insurance information. To maintain communications with both patients and clinical staff regarding scheduling issues. Essential Duties Provides excellent customer service to patients, co-workers,...
-
Patient Access Representative II
15 hours ago
Denver, United States National Jewish Health Full timePosition Summary To schedule patient appointments for physician and ancillary services. To accurately collect all necessary patient demographic and insurance information. To maintain communications with both patients and clinical staff regarding scheduling issues. Essential Duties Provides excellent customer service to patients, co-workers,...
-
Patient Representative
1 week ago
Denver, United States Care Now Full timeDescription This position is incentive eligible. Hourly Wage Estimate: $18.29 - $25.59 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and...
-
Patient Access Specialist
1 week ago
Denver, United States UC Health Full timeDescription Patient Access Specialist positions available in our ambulatory care settings, in primary care and specialty care clinics in Colorado Springs. Full-time positions, several opportunities available. Pay: $19.10 - $24.83 / hour. Pay is dependent on applicant's relevant experience. Preferred Qualifications:Relevant customer service or...
-
Patient Representative
5 days ago
Denver, United States Care Now Full timeDescription This position is incentive eligible. Hourly Wage Estimate: $18.29 - $25.59 / hour Learn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and...
