Patient Access Representative

1 month ago

Denver, United States Panorama Orthopedics & Spine Center Full time
Job DescriptionJob DescriptionDescription:

Panorama Orthopedics & Spine Center has been a trusted provider of orthopedic care in metro Denver for more than 70 years. Though we have grown in size over time, our values have remained the same. Our independent group of more than 40 orthopedic surgeons is one of the largest orthopedic groups in the United States. Here we are committed to quality, teamwork and accountability.

Panorama provides a competitive total compensation package, including a full benefits package. Beyond compensation, we provide an environment where you will find yourself surrounded by great people dedicated to helping patients and supporting each other. We make a difference in the lives of others by helping them Feel Better and Do More.


Position Overview

The Patient Access Representative provides an exceptional first impression to our patients and ensures a delightful registration process. They assist patients with their electronic check in and are helpful in explaining concerns regarding balances and/or insurance effectively. The Patient Access Representative verifies eligibility of all insurances for coverage of treatment and collects a co-pay or balance if necessary. The right person for this role will be team oriented, service-minded and empathetic in their approach to our patients and their families.

The Patient Access Representative is responsible for all aspects of the registration process, insurance verifications, patient collections, referrals and scanning documents into the EPM system.

Essential Functions

  • Provide excellent customer service to internal and external customers through prompt response and courteous communication within 24 hours of the request.
  • Verify all insurances as necessary to ensure accurate eligibility for coverage of treatment.
  • Effectively collecting patient co pays for their visit or collecting patient balance as needed.
  • Maintain departmental goals and productivity parameters as set forth by Care Coordination Manager.
  • Assist patients with filling out paperwork, questions or concerns regarding insurance, or balances.
  • Covers co-workers and cross trains as necessary to meet the needs of the clinic.

Other:

  • Assist team members as needed.
  • Other duties as assigned.

Pay Information: $18.29 to $23.65

Requirements:

Knowledge/Skills Abilities Required

  • High School Diploma or GED required.
  • 2 Years of medical office or customer service experience preferred.
  • Excellent computer/10-key skills.
  • Knowledge with Word and Excel systems.
  • Excellent interpersonal communication skills and customer service skills.
  • Ability to maintain quality control standards.
  • Ability to meet deadlines.
  • Knowledge of EHR system is a plus.
  • Type at least 40 WPM.
  • Ability to multi-task and prioritize.
  • Ability to remain calm under pressure.
  • Ability to maintain quality control standards.
  • Knowledge of HIPAA and OSHA requirements.

Physical and/or Mental Requirements

The physical and/or mental requirements outlined in this job description detail the requirements as the positions essential functions are typically performed. If you need an accommodation to perform the essential functions of the position, please contact Human Resources.

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must work well under pressure
  • Must be able to read, understand and follow oral and written instruction.
  • Ability to communicate via telephone and written word to give and receive information to and from patients and coworkers.
  • Ability to move about a clinic setting.

  • Patient Access Representative

    17 hours ago

    Denver, United States Resurgens Orthopaedics Full time

    Apply Job Type Full-time Description Panorama Orthopedics & Spine Center has been a trusted provider of orthopedic care in metro Denver for more than 70 years. Though we have grown in size over time, our values have remained the same. Our independent group of more than 40 orthopedic surgeons is one of the largest orthopedic groups in the United States....

  • Patient Access Representative

    2 weeks ago

    Denver, United States Resurgens Orthopaedics Full time

    Job Type Full-time Description Panorama Orthopedics & Spine Center has been a trusted provider of orthopedic care in metro Denver for more than 70 years. Though we have grown in size over time, our values have remained the same. Our independent group of more than 40 orthopedic surgeons is one of the largest orthopedic groups in the United States. Here we are...

  • Patient Access Lead Registration

    2 days ago

    Denver, United States SCL Health Full time

    Job DescriptionYou. You bring your body, mind, heart and spirit to your work as a Patient Access / Registration Lead. You know how to move fast. You know how to stay organized. You know how to have fun. You're generous with your thoughts, your partnerships and especially your voice, because your opinion matters. You're great at what you do, but you want to...

  • Emergency Department Patient Access

    2 days ago

    Denver, United States Gunnison, CO Full time

    Emergency Department Patient Access & Coordinator. PRN Job Category : Administrative Requisition Number : EMERG001425 Apply now Posted : February 8, 2024 Full-Time Locations Showing 1 location Description The ED Patient Access and Coordinator is responsible for greeting patients in the Emergency Department, placing them in rooms, answering the Emergency...

  • Patient Service Representative

    1 week ago

    Denver, United States Health Images Full time

    Health Images is looking for a Full Time Patient Service Representative to join our team in Littleton, CO! Monday - Friday 1:30PM - 10:00PM | Position Pay Range $17.73 - $19.90Summary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front...

  • Patient Service Representative

    5 days ago

    Denver, United States Health Images Full time

    Health Images is looking for a Full Time Patient Service Representative to join our team in Thornton, CO! Monday - Friday 1:30PM - 10:00PM | Position Pay Range $17.73 - $19.90Summary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of...

  • Patient Service Representative

    1 week ago

    Denver, United States Envision Radiology Full time

    Orthopedic Centers of Colorado at Inverness is looking for a Full Time Patient Service Representative to join our team! Monday - Friday 9:30PM - 6:00PM | Position Pay Range $17.73 - $19.90Summary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the...

  • PRN Patient Service Representative

    3 days ago

    Denver, United States Health Images Full time

    Health Images is looking to add a PRN Patient Service Representative to our team!This is an as-needed (PRN) position, no set schedule| Position Pay Range $17.73 - $19.90 | Supporting Northern Colorado LocationsSummary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician....

  • Patient Service Representative

    5 days ago

    Denver, United States Uptown Community Health Center, Inc Full time

    Job DescriptionJob DescriptionPatient Service Representative - bilingual preferred Location: Denver Colorado Pay rate: $18.28 - $25.36 Shift: Monday through Friday Hours: DaysAt Uptown Community Health Center we improve the health of our community and provide care that respects the dignity of each person, especially those that are underserved. We teach...

  • Patient Services Representative

    2 weeks ago

    Denver, United States LanceSoft Full time

    Duration: Long Term Assignment Location: Denver, CO 80238 Job Duties: 1. Greets patients. Answer phones, takes messages, returns calls and provides needed information, while documenting all phone calls accurately and completely in the electronic medical record (EMR). 2. Schedules patient appointments for visits, procedures, diagnostic tests, referrals and/or...

  • PATIENT SERVICE REPRESENTATIVE

    1 week ago

    Denver, CO 80229, USA, United States Health Images Full time

    Health Images is looking for a Full Time Patient Service Representative to join our team in Littleton, CO!Monday - Friday 1:30PM - 10:00PM | Position Pay Range $17.73 - $19.90 Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of...

  • Office Administrator, Payer Access

    2 days ago

    Denver, United States ROM Technologies, Inc. Full time

    About Our Company: ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of...

  • Office Administrator, Payer Access

    2 days ago

    Denver, United States ROM Technologies, Inc. Full time

    About Our Company: ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of...

  • Identity & Access Management Admin

    3 days ago

    Denver, United States Mondo Full time

    Job DescriptionJob DescriptionApply now: Identity & Access Management Admin , this is a 100% remote opportunity but must be located in Colorado. The start date is ASAP for this long-term contract positionJob Title: Identity & Access Management AdminLocation-Type: 100% Remote but must reside in ColoradoStart Date Is: ASAPDuration: ContractCompensation Range:...

  • BILINGUAL PATIENT SERVICE REPRESENTATIVE

    1 week ago

    Denver, CO 80012, USA, United States Health Images Full time

    Health Images is looking for a Full Time Bilingual Patient Service Representative to join our team in Aurora, CO!Monday - Friday 8:30AM - 5:00PM | Position Pay Range $17.73 - $19.90 Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in...

  • Customer Service Representative

    2 days ago

    Denver, United States Aliaxis Full time

    IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. We currently have an exciting opportunity as a Customer Service Representative. This role is based in our Denver office and reports to the Customer Service Supervisor. Do not miss the...

  • ADA Accessibility Project Manager

    4 weeks ago

    Denver, United States Crescens Full time

    Job Title: ADA Accessibility Project Manager Location: Denver,CO - (Hybrid) Duration: 11+ Months(contract) This position will manage the design and implementation of the IT accessibility programs for the Colorado Client (CDHS). The incumbent will act as a liaison and coordinator for the activities of various parties, including the Department, the...

  • AV Sales Representative

    4 days ago

    Denver, United States Security & Safe of Colorado Inc Full time

    Job DescriptionJob DescriptionSecurity Sales Representative Are you a dynamic, self-motivated individual with a knack for sales? Look no further! Security & Safe of Colorado Inc., a reputable Denver-based security company with over 20 years of experience, is seeking a talented Bank Equipment, Alarm, Video (CCTV), and Card Access Salesperson to cover the...

  • Billing Operations Representative I

    2 weeks ago

    Denver, United States GLOBAL MEDICAL RESPONSE Full time

    Billing Operations Representative I Remote Hourly Compensation: $17/hour Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark in meaningful work that will make an impact on you and...

  • LEAD PATIENT SERVICES REPRESENTATIVE

    2 weeks ago

    Denver, CO 80012, USA, United States University of Colorado Full time

    Calling all Customer Service Professionals! Our busy Clinics are recruiting for Lead Patient Service Representatives! We need your expertise and skills to help our clinic run smoothly and provide our patients with top-notch quality care. The Lead Pat Patient Services, Practice, Representative, Customer Service, Lead, Healthcare