Director of Field Training

6 months ago

Miami, United States Naked Farmer Careers Full time
DIRECTOR OF FIELD TRAINING & DEVELOPMENT

The Director of Field Training & Development is an integral part of the Naked Farmer Operations team responsible for the implementation and assessment of field-based learning and development for salaried and hourly team members across all locations now and into the future. This position will report to the Chief Operating Officer.

Ideally this role will be based in either South Florida or Tampa Bay (your choice) but will require frequent travel to both markets.
Bi-lingual: English + Spanish required

Responsibilities:

Support Field Learning + Development:
  • Help Operations leadership facilitate leadership training of external talent + development of high potential talent
  • Ensure Restaurant Leaders are upholding the highest of standards
  • Train and support team members to facilitate NROs / new field initiatives / classes
  • Evaluate training performance for each market against standards + take action through partnership with COO when necessary.
  • Perform Certified Training Restaurant visits as needed to ensure quality training environments
  • Be passionate and committed to training the next generation of chefs in our restaurants to support our growth on a mission to build a better food system
  • Train Restaurant Leadership to run efficient restaurants, achieving stretch goals including but not limited to team guest experience, retention, sales growth and profitability.
Facilitation of Learning Content:
  • Partner with COO to determine NRO training teams
  • Hold Train the Trainer classes to support NRO's, Chef Operators and CDCs.
  • Validate & Assist in NRO training program so that it is being executed and delivering desired results to reach steady state sales & profitability
  • Validate Chef Operator performance against standards and ongoing coaching of expectations
  • Download feedback from the field around training efficacy and execution + determine roadblocks or additional training as needed
  • Facilitate 1v1 training for field leadership as required
  • Partner with Culinary Director to train restaurant chefs and service teams on seasonal menu rollouts
  • Partner with Head of People on creating & updating content for training platform
Desired Experience:
  • Minimum of 3 years Senior Operations Leadership in a high-volume multi-unit restaurant group
  • Minimum of 5+ years of running own successful high-volume restaurant
  • Prior experience facilitating classroom training, following a facilitator guide
Desired Traits:

A farmer of people who loves developing others and feels rewarded by seeing someone rise up in their professional and personal lives thanks to your hard work.

Exhibit high degree of the following emotional skills that make a culture fit at Naked Farmer (and any organization, in our opinion):
  • Kindness and optimism
  • Intellectual curiosity
  • Work ethic
  • Empathy
  • Self-awareness
  • Integrity

Organized and detail oriented

Ability to coach and provide feedback to different personality types in order to get results

Deep understanding of restaurant operations

Experience in training and performance evaluation

Bilingual English + Spanish language proficiency preferred

What you'll get:

Competitive pay + bonus plan granted based on performance

Health, dental + vision insurance

Flexible PTO, because we respect the need for work/life harmony

An opportunity to make a real impact on the community around you, both by growing our people and by connecting farmers to community.

A collaborative team of people who live our core values and have your back

A clear career path with opportunities for development, both personally and professionally

Free Naked Farmer Swag

A brand-spankin'-new Apple MacBook

More free Naked Farmer food than you could eat in two lifetimes.

ABOUT NAKED FARMER:

Naked Farmer is built on a mission to build a better food system for all by connecting farmers to community. We build seasonal recipes based on what's growing in our region and know farmers on a first-name basis. We wore born in the global pandemic, pivoting the entire company to get fresh food from farm to door at a time when real food was flying off the shelves at the grocery store. Since then, we've built a culture of resilience, and transparency through our open book management, profit-sharing plans, and dedication to telling the story behind the farmers who grow our local food supply. Our mission is to build a better food system for everyone by becoming 100% locally-sourced. We're entering a period of expansion, as we open in new cities and use the platform we've built for more transparency around sourcing, cooking, and investing in more regional food supply for farmers, communities and chefs. We presently operate 6 restaurants in Tampa + Miami and are working on opening 6 additional units across Florida in the next 18 months.

And did we mention free Naked Farmer for all employees? We recommend the sweet potatoes.

Come build the future of food with us.

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