Client Service Representative

3 weeks ago


Neenah, United States Jewelers Mutual Group Full time

WHY Jewelers Mutual:We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy We continue to raise the tide of the jewelry industry we've served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve.With a generous benefits package, office locations throughout the United States, and a mantra of "making your mark today", consider evolving your career and shining bright with Jewelers Mutual GroupSUMMARYProvide superior service to current and future policyholders by effectively marketing products and building strong relationships to meet service and retention goals; Provides general support to JMI field agents to facilitate new business growth.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Provide excellent service to policyholders and become a resource for them for any policy questions and requestsBuild and maintain strong relationships with clients and brokers through effective and positive communicationManage the completion of policy renewals, endorsements and cancellationsProactively solicit feedback from clients to better understand their needs and to ensure policies and limits of coverage in force are adequate, recommending changes as appropriateIncrease or add additional coverage to policies when appropriateMaximize opportunities to educate clients and brokers about loss prevention and security strategies, product features and carrier underwriting recommendationsMaintain accurate client data in agency management system and ImageRight systemIdentify and recommend process improvement opportunitiesParticipate in a variety of projectsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.LEADERSHIP RESPONSIBILITIES None.QUALIFICATIONSHigh school diploma is required, Bachelor's degree is preferredMust have previous customer service experiencePrefer 2-4 years of industry experience in insurance or agency relationsAn equivalent combination of education and/or experience may be consideredPrefer in progress Certified Insurance Counselor (CIC) designationMust have excellent customer service skillsEmbrace change and excel in an innovative environmentShare knowledge with the teamMust have an interest in continuously learningMust be able to obtain Property/Casualty Insurance Agent License within 2 months of employmentLICENSES: Must be able to obtain Certified Insurance Service Representative designationPHYSICAL REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer.Occasionally required to stand; walk; use hands to finger, handle, or touch objects or controls; and talk or hear.



  • Neenah, United States Jewelers Mutual Group Full time

    WHY Jewelers Mutual:We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy! We continue to raise the tide of the jewelry industry we've served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and...


  • Neenah, United States Alta Resources Full time

    Alta Resources in Neenah, Wisconsin is looking for Customer Service Representatives to support our client’s products. Make a difference in the lives of those reaching out for help. Use your passion to assist others by having straight-forward conversations with customers on how to best use our client’s products.*Earn up to $19/hr. with the option to...


  • Neenah, United States Jewelers Mutual Group Full time

    ** Agency Customer Service Representative (Hybrid or Remote)** **Job Category****:** Agency **Requisition Number****:** CLIEN001597 Showing 1 location **Job Details** **Description** Jewelers Mutual, the nation's only company exclusively insuring the jewelry industry is hiring for a Client Service Representative! We are a company that is driven by our core...

  • Pet Care Tech

    1 month ago


    Neenah, United States The Ruff House Full time

    Job DescriptionJob DescriptionSalary: Are you energetic and motivated? Do you enjoy non-traditional work environments and are interested in the dog industry?The Ruff House is looking for dedicated and passionate people with a love for animals.If you think this job is about playing with puppies all day, please do not apply. We work hard and play...


  • Neenah, United States Essity UK Limited Full time

    **Customer Service Representative** The Essity North America Professional Hygiene (PH), Customer Service Team is currently searching a C**ustomer Service Representative.** This role will be based out of our Service Excellence Center (SEC) in Neenah, WI. ****About the Role**** The **Customer Service Representative** is responsible for performing as an...


  • Neenah, United States Bergstrom Full time

    ** Customer Service Representative** **Job Category****:** Administrative **Requisition Number****:** CUSTO04357 Showing 1 location **Job Details** **Description** **** ****Customer Service Representative - Guest Services**** **Bergstrom Quest Training Center | Neenah, WI** DRIVE YOUR CAREER FORWARD AT BERGSTROM AUTOMOTIVE AND **APPLY TODAY.** ****WHAT...


  • Neenah, United States Advocate Aurora Health Full time

    Major Responsibilities:Acts as a resource to patient services staff, which includes training/orienting, providing day-to-day work direction, scheduling of staff, and giving input on performance. Assigns, monitors, and reviews progress and accuracy of Patient Services, Representative, Patient, Leadership, Customer Service, Healthcare, Information


  • Neenah, United States American Signal Co Full time

    ITU AbsorbTech is hiring a Route Service Representative (Route Driver) to join our team in Neenah, WI. In this position, you will:Provide excellent customer service to our customers. Remove used products (uniforms, floor mats, shop towels etc.) and replace it with clean product inside a customer's location. Operate a 26-foot box truck, no CDL required. Load...


  • Neenah, United States American Signal Co Full time

    ITU AbsorbTech is hiring a Route Service Representative (Route Driver) to join our team in Neenah, WI. In this position, you will:Provide excellent customer service to our customers. Remove used products (uniforms, floor mats, shop towels etc.) and replace it with clean product inside a customer's location. Operate a 26-foot box truck, no CDL required. Load...


  • Neenah, United States ITU AbsorbTech, Inc. Full time

    Job DescriptionJob DescriptionITU AbsorbTech is hiring a Route Service Representative (Route Driver) to join our team in Neenah, WI. In this position, you will:Provide excellent customer service to our customers.Remove used products (uniforms, floor mats, shop towels etc.) and replace it with clean product inside a customer's location.Operate a 26-foot...


  • Neenah, United States ProAmpac Full time

    ProAmpac is one of the leading global flexible packaging companies. We are an essential employer that is ACTIVELY HIRING a Customer Service Account Manager at our Neenah, WI. facility! If you want to be part of a team and help produce items essential to everyday life this is the position for you! Our pay and benefits are competitive along with 11 paid...


  • Neenah, United States Dayton Freight Full time

    Overview: ***This is a Second Shift, Part-Time Position with a Start Time of 4PM** - Stable and growing organization - Competitive weekly pay - Quick advancement - Customized training program - Professional, positive and people-centered work environment - Modern facilities **Responsibilities**: Customer Service Representatives are responsible for assisting...


  • Neenah, United States Dixon Ticonderoga Full time

    Essential Functions:Receive and process customer EDI and/or manual orders in accordance with Company policies and procedures, while screening information for accuracy and completeness. Monitor customer orders both domestic and international. Advise Customers, Manufacturing, and Sales of any significant delays or issues. Answer and/or return telephone calls...


  • Neenah, United States Dayton Freight Full time

    Overview: **This is a Second Shift, Part-Time Position with a Start Time of 4PM Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Responsibilities: Customer Service Representatives are responsible for assisting Dayton Freight...


  • Neenah, United States SERVPRO of Winnebago CountyAppleton Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceDental insuranceHealth insurancePaid time offVision insuranceJob Description: Servpro is in the business of emergency restoration. This is a highly specialized field of work that aims to restore homes and business that have been damaged or destroyed by all kinds of disasters such...


  • Neenah, United States Dayton Freight Full time

    Overview: **This is a Second Shift Position with a 1PM Start Time Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. Paid holidays (8); paid vacation and personal...


  • Neenah, United States Kelly Services, Inc. Full time

    Whats next for you? Finding a job that fits your lifestyle isnt always easy. Thats where Kelly Professional & Industrial comes in. Were here to help you find something great that works for you! Kelly Services is partnered with a professional col Collections Representative, Collections, Representative, Retail, Staffing


  • Neenah, United States Omni Glass & Paint Full time

    Job DescriptionJob DescriptionABOUT OMNI: Omni Glass & Paint has been in business since 1967. Since then, Omni has become one of the largest glass and paint contractors in the state of Wisconsin. Omni has thousands of projects to its credit, providing innovative project ideas from homes to hospitals; banks to office buildings; terminals to technical...


  • Neenah, United States Flow Control Group Full time

    Job DescriptionJob DescriptionCompany: Fox Valley Fittings & ControlsAbout UsFox Valley Fittings & Controls is a full-service stocking distributor of instrumentation and specialized mechanical piping products.Our customer base includes OEM, pulp and paper, chemical, power and food processing. Fox Valley Fittings & Controls has built a strong reputation for...


  • Neenah, United States Dave Mader - State Farm Agent Full time

    **ROLE DESCRIPTION**: As a Office Representative - State Farm Agent Team Member with Dave Mader - State Farm Agent, As an esteemed member of our team, your primary focus will be on providing outstanding client experiences that contribute to the continued success of our insurance and financial services agency. Your dedication to precision, customer service...