Event Sales Manager

1 month ago

Natick, United States Level 99 Full time

WHO WE ARE Level99 is a first-of-its-kind entertainment experience, which opened its proof-of-concept venue in Natick MA in June 2021. A massive World of Challenges, over 48,000 square feet in size, Level99 offers a physical open-world game environment where groups of 2-6 guests choose from over 40 rooms, each containing a unique physical or mental team challenge. Coupled with craft drinks and food in the Night Shift Beer Hall and an authentic brewery dining experience in the Night Shift Tap Room & Kitchen, Level99 is an exciting new entertainment experience designed for young adults. A young, entrepreneurial company, Level99 has immediate plans to expand nationwide. We are venture backed with 8-figure financing and have an amazing team that has worked on such successful entertainment projects as 5 Wits, Boda Borg, Escape Rooms, Blue Man Group, and Walt Disney Imagineering. This position is an opportunity for an experienced and motivated individual to dive into a fast-paced, dynamic environment and experience a true growth company, where you can apply your skills in a fun and exciting setting that brings joy and entertainment to hundreds of thousands of people. JOB DESCRIPTION The Level99 team is seeking a hands-on Sales Manager for its rapidly growing Events & Group Sales segment, ideally with a strong sales skillset, as well as a broad range of interpersonal and organizational skills, capable of interfacing directly with prospective customers as well as working with the management team to grow our organization and continue building a best-in-class experience as we scale to multiple venues. The Events Sales Manager will report directly to the company’s Regional Director of Events Sales. The work requires an independent thinker who will self-start and work often unsupervised with excellent collaboration skills. Our team is highly collaborative, working alongside teammates from multiple disciplines to produce optimal results. This role has potential significant upward mobility as Level99 continues to grow and expand to new locations and geographies. RESPONSIBILITIES Ownership of qualifying prospective leads with the purpose of converting the highest value clients into confirmed sales. Primary sales efforts include taking leads, soliciting business, generating proposals, and contract negotiations. Interfacing with clients and team members across the organization to ensure a seamless transition between Sales and Operations for the execution of successful client events. Daily use of TripleSeat, Level99’s Event and Group Sales management tool, to coordinate bookings and balance venue capacity to help the business reach its financial goals. Participate in weekly Event & Group Sales coordination meetings with the operations team, ensuring all guest requests and expectations are upheld and the team has the information required to successfully execute upcoming scheduled bookings. Identify and execute on opportunities for proactive sales outreach for the purpose of building long-term relationships and driving demand for Level99 Events beyond organic inbound demand. Support the execution of Events and Group Sales on the floor on an as-needed basis. Partner with marketing & creative to support the crafting of guest-facing messaging and collateral to support end-to-end Events & Group Sales communications. Partner with operations and culinary to be the eyes and ears to guest feedback, supporting the iteration of on-brand food and beverage offerings that facilitate events and encourage incremental sales and repeat business. Travel (as necessary) between venues to support overall team collaboration, leverage learnings and best practices, and drive the overall success of Level99 Events & Group Sales. Develop and execute sales strategies for both inbound and outbound event sales, ensuring alignment with overall business objectives. MUST-HAVE SKILLS Bachelor’s Degree or above in sales, business, or a related field, or equivalent experience. Proven experience as an Event Sales Manager or similar role with at least 4 years of experience in event planning and sales. Strong guest-facing communication skills. Exceptional verbal, written, and interpersonal skills. Requires strong computer skills and proficiency in Google Suite and/or Microsoft Office specifically Word, Excel, & PowerPoint. Experience with planning and project management. Flexibility to multi-task and handle conflicting deadlines. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must have the ability to promote positive, fair, and ethical relations with all team members as an ambassador of the Level99 brand. A reliable car, current driver's license and safe driving record are required. Compassionate, empathetic, humble, respectful, and kind – very high emotional intelligence. OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE Experience with TripleSeat or similar event management software. Knowledge of a second language, particularly Spanish, a plus. While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU… Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work. Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job. Are just a little bit obsessive about getting the details right the first time. Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now". #J-18808-Ljbffr

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